Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46481 Views
66 replies
25 likes

46481 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879756 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879756 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26837 Views
4 replies
0 likes

26837 Views
4 replies
0 likes

Check icon in Android Auto

I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive. It works great mostly, but the one icon I cannot figure out is the checkmark, then the plus sign that shows after I select that. Can...

jamesckirk
Newbie
I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive. It works great mostly, but the one icon I cannot figure out is the checkmar...
2018-12-07 3:15:24 PM
790 Views
0 replies
0 likes
Android

790 Views
0 replies
0 likes

My spotify wont work while on wifi!

PlanPremiumCountry HungaryDeviceHuawei P SmartOperating SystemAndroid 8.0.0EMUI version 8.0.0 My Question or Issue I can't use my spotify via WiFi, the message saying my device is offline will pop up after a few seconds, after opening the app. I can ...

MagicPigeon
Newbie
Plan Premium Country Hungary Device Huawei P Smart Operating System Android 8.0.0 EMUI version 8.0.0 My Question or Issue I can't use my spotify via WiFi, the me...
2018-12-06 9:03:49 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Whitelist Spotify so it doesn't close automatically when you pause the music

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid OreoMy Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to a...

MNC1
Gig Goer
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically a moment...
2018-12-06 9:00:22 PM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Full artwork doesnt work

I was listening to some music together with a classmate. When I noticed that my full screen art doesnt work. There was also an animated video on his screen but not mine. I tried it with my father's account (not premium) on his phone and it works. But...

Niels899
Newbie
I was listening to some music together with a classmate. When I noticed that my full screen art doesnt work. There was also an animated video on his screen but not mine. I tried it with my father's a...
2018-12-06 8:57:23 PM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Download bar doesn't show up

PlanPremiumCountry PolandDeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0 My Question or IssueWhen I click on downloading some playlists or albums it shows progress bar only on Spotify app. I can't see any information on status bar on top of the ...

kodimks
Casual Listener
Plan Premium Country Poland Device Huawei Mate 10 Lite Operating System Android 8.0 My Question or Issue When I click on downloading some playlists or albums it shows progress ...
2018-12-06 7:32:32 PM
496 Views
0 replies
4 likes

496 Views
0 replies
4 likes

Pull down search within playlist...

WHY did you remove this feature?... Now its in the 3 dot menu, meaning it takes much longer time. I used this feture daily...

1nYourFace
Regular
WHY did you remove this feature?... Now its in the 3 dot menu, meaning it takes much longer time. I used this feture daily...
2018-12-05 8:05:33 PM
2018-12-06 7:28:47 PM
Zarrex
Casual Listener
817 Views
5 replies
17 likes

817 Views
5 replies
17 likes

Sort By and Search Bar Disappeared - Pixel 3

I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.

kitkat_
Casual Listener
I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.
2018-12-06 5:23:25 PM
2018-12-06 5:36:02 PM
kitkat_
Casual Listener
868 Views
1 replies
1 likes

868 Views
1 replies
1 likes

Canciones descargadas desaparecen al iniciar sesión con Datos Móviles

PlanPremiumCountry ArgentinaDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or Issue Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) aparecen todas las canciones descargadas pero, cuando lo hago con mis datos móviles algunas...

FSastre94
Newbie
Plan Premium Country Argentina Device Moto E4 Plus Operating System Android 7.1.1 My Question or Issue Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) apare...
2018-12-06 4:00:54 PM
431 Views
0 replies
0 likes

431 Views
0 replies
0 likes

Library (+) vs Favourites (Heart)

Plan: PremiumDevice: Samsung Galaxy Note 4Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in Freemium to define my Music Collection. After changing to Premium it gets very confusin...

Andy_whatever
Casual Listener
Plan: Premium Device: Samsung Galaxy Note 4 Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in...
2018-12-06 3:53:07 PM
441 Views
0 replies
0 likes
Library Favourits Premium

441 Views
0 replies
0 likes

i want play song without shuffle

hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not want that I want to play the song I want, no the shuffle play. ple...

zezo
Newbie
hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not wa...
2018-12-06 1:53:15 PM
344 Views
0 replies
0 likes
Spotify

344 Views
0 replies
0 likes

Spotify stopped recognising disconnected earphones or usb dac

Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC.It was fine for last few years. (any new updates??) DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

razorre
Music Fan
Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC. It was fine for last few years. (any new updates??) Device Xiaomi Redmi Note 4 (snapdragon) Androi...
2018-12-06 1:28:07 PM
355 Views
0 replies
1 likes

355 Views
0 replies
1 likes

Spotify stops playing music after few tracks

Spotify stops playing music after few tracks - in a middle of a track !it started to happen this week (any new updates??), it was fine for last few years. DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

razorre
Music Fan
Spotify stops playing music after few tracks - in a middle of a track ! it started to happen this week (any new updates??), it was fine for last few years. Device Xiaomi Redmi Note 4 (snap...
2018-12-06 1:26:25 PM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Laod payment always fails (philippines)

So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?

Khylee
Newbie
So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?
2018-12-06 1:17:09 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Solved!! Stops after two or three songs, have to open app (not even push play) to restart

PlanPremiumCountryUSADeviceNokia 6.1 Model TA-1045Operating SystemAndroid v9 My Question or IssueI can stream two to three songs before playback stops, always at the end of the song before the next song starts. Unlocking the phone and opening the app...

ddward
Newbie
Plan Premium Country USA Device Nokia 6.1 Model TA-1045 Operating System Android v9 My Question or Issue I can stream two to three songs before playback stops, always at the end of t...
2018-12-05 6:27:25 PM
2018-12-06 4:46:41 AM
Ragedoge
Composer
724 Views
1 replies
0 likes

724 Views
1 replies
0 likes

Superuser Contribution Xtrons android 8.0.0 error message

PlanPremiumCountry United kingdomDeviceXtrons in car touchscreen px5Operating SystemAndroid 8.0.0 My Question or IssueAfter the latest spotify update i lost all of my saved album and playlist downloads for listening offline (whilst driving).When I go...

Markk2
Casual Listener
Plan Premium Country United kingdom Device Xtrons in car touchscreen px5 Operating System Android 8.0.0 My Question or Issue After the latest spotify update i lost all ...
2018-11-21 7:39:01 PM
2018-12-05 12:42:25 AM
ynh-rmx67s_p
Regular
2744 Views
8 replies
0 likes
Xtrons android developer warning com.spotify.music

2744 Views
8 replies
0 likes

Playlist order

PlanFree/Premium Operating SystemAndroid My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to play the songs in order of when the song was added. Before it just played songs ...

11658
Casual Listener
Plan Free/Premium Operating System Android My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to ...
2018-11-24 4:57:44 PM
2018-12-05 11:09:48 PM
11658
Casual Listener
989 Views
4 replies
0 likes

989 Views
4 replies
0 likes

Scroll button bug, passes it's limit of scrolling.

PlanPremiumCountry United StatesDeviceAndroidOperating SystemAndroid 7.0 My Question or IssueScroll button would go up past under the title of the playlist (blue half a circle is where it would go) which makes it unable to click scrollable unless scr...

RossDerpy
Newbie
Plan Premium Country United States Device Android Operating System Android 7.0 My Question or Issue Scroll button would go up past under the title of the playlist (blue half a ...
2018-12-05 9:46:47 PM
321 Views
0 replies
0 likes
bug

321 Views
0 replies
0 likes

Solved!!Superuser Contribution Search within playlist not appearing when swiping down

PlanFreeCountry BrazilDeviceMotorola z2 play xt1070Operating SystemAndroid Oreo My Question or Issue Few months ago I was able to search within the playlist by swiping down. Now nothing happens the option to search is gone.

FernanDK
Music Fan
Plan Free Country Brazil Device Motorola z2 play xt1070 Operating System Android Oreo My Question or Issue Few months ago I was able to search within the playlist by...
2018-08-31 5:57:27 PM
2018-12-05 3:06:39 PM
AeroZ
Composer
2688 Views
12 replies
1 likes

2688 Views
12 replies
1 likes

Videos and Gifs no longer playing

PlanPremiumCountry UK Operating SystemAndroid My Question or IssueAbout 3 weeks ago i was seeing videos and gifs when listening to music. Now they're not there. Any ideas how to get them back?

beanhead09
Newbie
Plan Premium Country UK Operating System Android My Question or Issue About 3 weeks ago i was seeing videos and gifs when listening to music. Now they're not there....
2018-12-05 9:42:04 AM
657 Views
0 replies
0 likes

657 Views
0 replies
0 likes

Pioneer mvh-x580dab Spotify not working

PlanPremiumCountry United KingdomDeviceSony Xperia z3Operating SystemAndroid 6.0.1 My Question or IssueHello, I have an issue with my head unit and Spotify. I've read everywhere and can't find a solution to my problem . The head unit I have in my car...

stretchmyjerky
Newbie
Plan Premium Country United Kingdom Device Sony Xperia z3 Operating System Android 6.0.1 My Question or Issue Hello, I have an issue with my head unit and Spotify. I've read ev...
2018-12-03 3:23:04 PM
2018-12-05 7:52:36 AM
00schneider
Newbie
1970 Views
1 replies
7 likes

1970 Views
1 replies
7 likes

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