Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67291 Views
68 replies
26 likes

67291 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28934 Views
5 replies
0 likes

28934 Views
5 replies
0 likes

Not all favourite songs showing on Android

PlanFreeCountry United KingdomDeviceMotorola Moto G5Operating SystemAndroid Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) saved to my 'Favourite Songs', and all of these songs show when using the Web Player an...

kieyamistry
Newbie
Plan Free Country United Kingdom Device Motorola Moto G5 Operating System Android Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) s...
2018-12-23 8:13:00 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

I can't share music on spotify

PlanFreeCountry (Panamá)Device(Samsung Galaxy Tab 4)Operating System(Android) My Question or Issue I can not share the music to any social network just let me share the albums or the artists. What should I do to solve it?

Davis507
Newbie
Plan Free Country (Panamá) Device (Samsung Galaxy Tab 4) Operating System (Android) My Question or Issue I can not share the music to any social network just let me share...
2018-12-23 5:03:51 PM
196 Views
0 replies
0 likes

196 Views
0 replies
0 likes

Spotify is turning on itself

Hi. Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on. For all the time the same album, never something else. I logge...

Falkor
Casual Listener
Hi. Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on.&nbsp...
2018-12-23 9:32:00 AM
2018-12-23 11:37:01 AM
Falkor
Casual Listener
416 Views
2 replies
0 likes

416 Views
2 replies
0 likes

Kids mode or multiple accounts

PlanPremiumCountryNorwayDevice(Samsung, Android devices)Operating System(Android Oreo) My Question or IssueWe should be able to either have children mode with seperate track history and music suggestions, or multiple accounts on one device.

ruben-helland
Newbie
Plan Premium Country Norway Device (Samsung, Android devices) Operating System (Android Oreo) My Question or Issue We should be able to either have children mode with seperate t...
2018-12-23 9:56:47 AM
392 Views
0 replies
1 likes
Kids mode
multiple accounts on one device

392 Views
0 replies
1 likes

Spotify (Premium) switches Playlist randomly

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid Oreo My Question or IssueI use Spotify for training, either running or at the gym. I have created special playlists for it or put on ready-to-use playlists as favorites and downloaded the ti...

GarNix
Casual Listener
Plan Premium Country Germany Device LG G6 Operating System Android Oreo My Question or Issue I use Spotify for training, either running or at the gym. I have created special pla...
2018-12-23 9:49:54 AM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Playlist changes when switching from PC (Windows) to mobile (Android)

My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC.

bryanthr
Newbie
My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC.
2018-12-23 8:44:50 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

How to block a device from connecting to mine

My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone else music on my phone. It's supper annoying. I want to listen to my music...

Agil430
Newbie
My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone ...
2018-12-23 3:56:43 AM
768 Views
0 replies
0 likes

768 Views
0 replies
0 likes

No Option to Shuffle Some Playlists

PlanFreeCountry USADeviceMoto Z² ForceOperating SystemAndroid My Question or Issue For some (not all) of my playlists, there is no longer the "Shuffle Play" button, there is only a "Play" button. There isn't even an option to shuffle it in the menu o...

alteregoivy
Newbie
Plan Free Country USA Device Moto Z² Force Operating System Android My Question or Issue For some (not all) of my playlists, there is no longer the "Shuffle Play" butto...
2018-12-22 11:24:34 PM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Cannot start Spotify on Samsung Android, prompts for then "cannot connect"

PlanPremiumCountryU.S.DeviceSamsung Galaxy 8,Operating SystemAndroid My Question or IssueI use Spotify frequently on both smartphone and Windows but now when I try to start it on my phone it prompts for logon (this only happened once, when I installe...

world_phamous
Newbie
Plan Premium Country U.S. Device Samsung Galaxy 8, Operating System Android My Question or Issue I use Spotify frequently on both smartphone and Windows but now when I try to start it ...
2018-12-22 10:38:23 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Song radio coming up as playlist

PlanPremiumCountry USADevice Samsung Galaxy Note8Operating System Android Oreo My Question or Issue So I tried making a song radio for one of my favs, but it comes up as "inset song title" radio playlist. I keep clicking the go to song radio option b...

Devan554
Newbie
Plan Premium Country USA Device Samsung Galaxy Note8 Operating System Android Oreo My Question or Issue So I tried making a song radio for one of...
2018-12-22 9:49:49 PM
291 Views
0 replies
2 likes

291 Views
0 replies
2 likes

Superuser Contribution Issue with the Search engine

Hi,I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of the Spotify app, and my plan is Premium. If I start playi...

Ennio86
Regular
Hi, I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of...
2018-12-07 8:48:43 PM
2018-12-22 8:32:31 PM
Ennio86
Regular
1199 Views
8 replies
0 likes

1199 Views
8 replies
0 likes

Superuser Contribution Can't share music to Instagram stories

PlanPremiumCountry UKDeviceSamsung Galaxy S9 Plus I wish to share the music I am listening to on my Instagram stories, however the option doesn't show up. When I am listening to the music and click the share button, the list shows up as follows:Whats...

GrassThatCowsEa
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S9 Plus I wish to share the music I am listening to on my Instagram stories, however the option doesn't show up. When I am listening ...
2018-09-06 3:05:38 PM
2018-12-22 7:19:19 PM
Squid4
Newbie
8071 Views
14 replies
2 likes

8071 Views
14 replies
2 likes

Listen for filter + filter search and sort option + notification

PlanPremiumCountry GermanyDeviceHuawei p10Operating SystemAndroid My Question or Issue1. I can not listen to my songs by order of filtering. How can I listen to my songs by order of filtering?2. At the top of the playlist, the filter search and the s...

Lunaku
Newbie
Plan Premium Country Germany Device Huawei p10 Operating System Android My Question or Issue 1. I can not listen to my songs by order of filtering. How can I listen to my...
2018-12-22 7:02:20 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Corrupting SD Cards as a Spotify's manner

PlanPremiumCountryPolandDeviceSamsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979That's because no solution was given to anyone asking for it. After using Spotify for months ...

Swmar
Newbie
Plan Premium Country Poland Device Samsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979 That's because no s...
2018-12-22 5:17:19 PM
971 Views
0 replies
1 likes
corruptedfiles

971 Views
0 replies
1 likes

Superuser Contribution Can't follow profiles

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.

Aice3
Newbie
The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.
2018-11-26 7:25:31 PM
2018-12-22 3:05:52 PM
Katerina
Spotify Legend
1328 Views
2 replies
0 likes

1328 Views
2 replies
0 likes

Superuser Contribution Playing Local Files on Mobil

PlanPremiumCountry USADeviceSamsung Galaxy 9, Dell G7 LaptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the life of me I cannot figure out how to play local files from my computer on my phone. I have songs saved on my computer t...

elcoblanco1234
Newbie
Plan Premium Country USA Device Samsung Galaxy 9, Dell G7 Laptop Operating System Android Oreo, Windows 10 My Question or Issue For the life of me I cannot figure ou...
2018-11-27 10:10:08 AM
2018-12-22 2:53:53 PM
Katerina
Spotify Legend
383 Views
2 replies
0 likes

383 Views
2 replies
0 likes

unstoppable downloads

Hello everybody,I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress.I tried to uncheck all the albums I downloaded but this doesn't help.The app te...

MaLa5
Newbie
Hello everybody, I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress. I tried to uncheck all t...
2018-12-22 2:47:01 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Spotify drains smartwatch battery

PlanPremiumDeviceMotorola Moto G 5 and an Asus Zenwatch 3Operating SystemAndroid 8.1 and wear OS 2.2 My Question or IssueWhen I listen to music on Spotify, I notice that the battery of my smartwatch drains quickly. I even have to turn on airplane mod...

user-removed
Visitor
Plan Premium Device Motorola Moto G 5 and an Asus Zenwatch 3 Operating System Android 8.1 and wear OS 2.2 My Question or Issue When I listen to music on Spotify, I notice that the batt...
2018-12-22 9:40:32 AM
698 Views
0 replies
0 likes

698 Views
0 replies
0 likes

Superuser Contribution Mobile Push Notification Gets Stuck on One Song

PlanFreeCountryUnited StatesDeviceSamsung Galaxy Amp Prime 3 My Question or Issue When I am streaming on my phone my notification will occassionally freeze completely and no longer display the correct song. The buttons (skip and toggle play/pause) st...

qvinx
Newbie
Plan Free Country United States Device Samsung Galaxy Amp Prime 3 My Question or Issue When I am streaming on my phone my notification will occassionally freeze completely and no...
2018-12-21 11:42:40 PM
569 Views
0 replies
4 likes

569 Views
0 replies
4 likes

Volume normalization is broken

Even when on the same artist on CDs that came out in the same time period the volume levels can be very different. I feel confident the actual CD volume was probably normalized on release. So why is spotify delivering audio at obviously different vol...

f4ck0ff
Regular
Even when on the same artist on CDs that came out in the same time period the volume levels can be very different. I feel confident the actual CD volume was probably normalized on release.&nbsp...
2018-12-21 8:38:57 PM
356 Views
0 replies
0 likes
volume normalization

356 Views
0 replies
0 likes

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