Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66575 Views
68 replies
26 likes

66575 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28893 Views
5 replies
0 likes

28893 Views
5 replies
0 likes

[Help] Downloaded Playlist can be play, but without sound?!

PlanPremiumCountry MalaysiaDeviceA Windows 8 with Spotify installed and An Android Box with 4.0.3 versionOperating SystemWindows 8Android 4.0.3 My Question or IssueWe have an Android box that setup and link with the speaker & sound system.We have a P...

RBKJ
Casual Listener
Plan Premium Country Malaysia Device A Windows 8 with Spotify installed and An Android Box with 4.0.3 version Operating System Windows 8 Android 4.0.3 My Question or Issue We ...
2018-10-17 12:48:31 PM
2018-10-20 9:30:35 AM
RBKJ
Casual Listener
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Spotify stuck on loading screen

PlanPremiumCountry IsraelDeviceGalaxy S7Operating SystemAndroid My Question or Issue At least 3 months my spotify stuck everytime on loading screen when im trying chose another song, it takes around a minute and than it writes "go online" even when i...

yovelrodoy
Newbie
Plan Premium Country Israel Device Galaxy S7 Operating System Android My Question or Issue At least 3 months my spotify stuck everytime on loading screen when im ...
2018-10-20 9:15:03 AM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Problema de reprodução

PlanoPrêmioPaís Brasil Android Samsung Algumas músicas simplesmente não reproduzem Não é nem adicionarE não são poucas Outras pessoasE não toca Já o appJá sai e entrei na conta Já cancelei assinatura e voltei a pagar

Lanah
Newbie
Plano Prêmio País Brasil Android Samsung Algumas músicas simplesmente não reproduzem Não é nem adicionar E não são poucas Outras pessoas E não...
2018-10-20 8:20:05 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Ditching spotify

PlanPremiumCountry JapanDevicehonor 9Operating SystemAndroid Oreo, My Question or Issue The amount of music that has been stripped from my playlists, is just unbearable. I notice new songs disappearing everyday, Jay Z, daft punk most recently. You ne...

swashbucklin89
Regular
Plan Premium Country Japan Device honor 9 Operating System Android Oreo, My Question or Issue The amount of music that has been stripped from my playlists, i...
2018-10-14 2:22:25 AM
2018-10-20 1:52:27 AM
swashbucklin89
Regular
443 Views
2 replies
0 likes

443 Views
2 replies
0 likes

Whats happening to the app in Android?!

Whats going on witrh Premium?!I've used it for years with a few platforms.On Android all the downloads are disappearing, yet the SD card shows as full. The option to delete the downloads has gone, so I have to reinstall the app once or twice per mont...

tyoga1
Music Fan
Whats going on witrh Premium?! I've used it for years with a few platforms. On Android all the downloads are disappearing, yet the SD card shows as full. The option to delete the download...
2018-10-19 9:44:52 PM
2018-10-19 9:46:35 PM
tyoga1
Music Fan
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

App pausing,crushing samsung j8

Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help.Thank you!

KarolinAJ
Newbie
Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help. Thank you!
2018-10-19 9:45:24 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Phone keeps crashing

Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now but no point in having it if the thing keeps crashing...

Ciaran1001
Newbie
Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now bu...
2018-10-19 7:17:49 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Playlists not loading on Home tab

PlanFree/PremiumCountry DeviceOne plus 6Operating SystemAndroid Oreo My Question or Issue Black space where the playlists should load

abhi5396
Newbie
Plan Free/Premium Country Device One plus 6 Operating System Android Oreo My Question or Issue Black space where the playlists should load
2018-10-19 6:19:45 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Button Next/Back BRE02JY Xiaomi type C Earphone doesn't work.

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi A2 Android One 2018Operating SystemAndroid 8.1.0 My Question or Issue Next/Back song doesn't work on my new BRE02JY Xiaomi type C Earphone. I can only Pause/Play and voice with the middle button on the...

Remclio
Newbie
Plan Premium Country The Netherlands Device Xiaomi Mi A2 Android One 2018 Operating System Android 8.1.0 My Question or Issue Next/Back song doesn't work on my new BRE02JY...
2018-10-19 6:04:13 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Download to SD Card option no longer available

PlanPremiumDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueThis morning I discovered that all of my songs are no longer downloaded. I downloaded them again, but now there's no option for me to store my songs on my SD card. Cli...

jkraft
Casual Listener
Plan Premium Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue This morning I discovered that all of my songs are no longer downloaded. I downloaded them agai...
2018-10-02 5:15:57 PM
2018-10-19 4:28:52 PM
daniel051529
Newbie
905 Views
2 replies
1 likes

905 Views
2 replies
1 likes

My Spotify suddenly changed

PlanPremium Country Israel DeviceXI 6Operating System(Android.) My Question or Issue My Spoti suddenly changed, there are things missing in the menu bar as you can see in teh photo. Tried to reinstall it - didn't work. Made sure my payment is correct...

Yongof
Newbie
Plan Premium Country Israel Device XI 6 Operating System (Android.) My Question or Issue My Spoti suddenly changed, there are things missing in the ...
2018-10-19 9:38:01 AM
2018-10-19 3:46:41 PM
AeroZ
Composer
444 Views
1 replies
0 likes

444 Views
1 replies
0 likes

No name of song updates with Parrot mki 9100

- Premium account- Several devices: Moto X play, Mi a2, S9. When a put a playlist or radio in spotify the first song sent the name/album information to the parrot system and it is showed in the screen but when the song finish and start the next one t...

Juriarte
Newbie
- Premium account - Several devices: Moto X play, Mi a2, S9. When a put a playlist or radio in spotify the first song sent the name/album information to the parrot system and it is showed in ...
2018-10-19 2:15:54 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Songs starts from beginning after a few seconds

PlanFree/PremiumCountry DeviceGalaxy s7Operating SystemAndroid My Question or IssueSo i put my phone on charge last night after the gym.Was listening to spotify entire time and didnt touch any setting,This morning i started up spotify and hit a track...

MrMushuu
Casual Listener
Plan Free/Premium Country Device Galaxy s7 Operating System Android My Question or Issue So i put my phone on charge last night after the gym. Was listening to spotify entire...
2018-10-19 11:11:20 AM
516 Views
0 replies
0 likes

516 Views
0 replies
0 likes

Superuser Contribution Music stops playing

PlanFreeCountry MalaysiaDeviceVivo Y53Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This wasn't an issue for me before but lately whenever I open other apps pr camera my music stops except when I'm on Pinterest, whatsap...

abigail20
Casual Listener
Plan Free Country Malaysia Device Vivo Y53 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This wasn't an issue for me before but latel...
2018-10-11 2:07:45 PM
2018-10-19 9:13:58 AM
Peter
Spotify Legend
1331 Views
3 replies
0 likes

1331 Views
3 replies
0 likes

Spotify crashing

Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which hasn't had the new update. I've tried everything I ...

stoopidmelk002
Casual Listener
Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which ...
2018-10-19 2:50:18 AM
2018-10-19 7:32:38 AM
Lokiehe
Casual Listener
1120 Views
1 replies
0 likes
Android App
Crash
Update

1120 Views
1 replies
0 likes

Superuser Contribution I have no personalized playlists

PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid/Windows My Question or IssueI have been premium for about a month and have no personalized playlists. No New Releases for you, No Discover Weely, No Release Radar. Nothing. I JUST got a tiny ...

milob
Casual Listener
Plan Premium Country US Device Galaxy S9 Operating System Android/Windows My Question or Issue I have been premium for about a month and have no personalized playlists. No N...
2018-10-06 4:08:29 AM
2018-10-19 5:37:28 AM
milob
Casual Listener
668 Views
3 replies
0 likes

668 Views
3 replies
0 likes

Spotify keeps crashing - only plays songs for few seconds then crashes

PlanPremiumCountry NZDeviceSamsung Galaxy 7Operating SystemAndriod 8.0.0 I've tried all solutions I can find, only started happening yesterday. Crashes on my phone only - offline, online and with data, works fine on my computer. I've reinstalled, del...

cdemp
Newbie
Plan Premium Country NZ Device Samsung Galaxy 7 Operating System Andriod 8.0.0 I've tried all solutions I can find, only started happening yesterday. Crashes on my phone only - ...
2018-10-18 10:37:42 PM
396 Views
0 replies
0 likes

396 Views
0 replies
0 likes

Problemas

Boa tarde! Estou passando por problemas com o aplicativo. Assim como muitas outras pessoas também estão passando pela mesma situação. A última versão ou atualização está fazendo o aplicativo finalizar/desligar automaticamente. Peço que corrijam este ...

31cpkaxqeu2q72f
Newbie
Boa tarde! Estou passando por problemas com o aplicativo. Assim como muitas outras pessoas também estão passando pela mesma situação. A última versão ou atualização está fazendo o aplic...
2018-10-18 9:07:54 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Spotify android completely broken

PlanPremiumCountry IndonesiaDeviceVivo Y83Operating SystemAndroid Oreo My Question or IssueJust bought new phone cause i lost my phone, this one arguably much better than my old phone, YET theres LOT of issue on spotify, and so far, spotify is the on...

Solid_Metal
Regular
Plan Premium Country Indonesia Device Vivo Y83 Operating System Android Oreo My Question or Issue Just bought new phone cause i lost my phone, this one arguably much better tha...
2018-10-17 6:14:31 PM
2018-10-18 8:06:52 PM
AeroZ
Composer
952 Views
4 replies
3 likes

952 Views
4 replies
3 likes

Music interuptions (10-15sec in)

PlanFree/PremiumCountry Samsung Galaxy S7Operating SystemUp to date My Question or Issue I am new and trying the free version of this app to see if I switch feom the one I am paying for now. For the first two days the app worked fine. Then late yeste...

Cresswell
Newbie
Plan Free/Premium Country Samsung Galaxy S7 Operating System Up to date My Question or Issue I am new and trying the free version of this app to see if I switch feom ...
2018-10-18 4:39:52 PM
382 Views
0 replies
2 likes

382 Views
0 replies
2 likes

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