Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47769 Views
66 replies
25 likes

47769 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880345 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880345 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26916 Views
4 replies
0 likes

26916 Views
4 replies
0 likes

Superuser Contribution Offline mode doesn't work whatever I do

I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downloading the songs again but nothing seems to work and it's ...

wul_5-h1hmlaj
Casual Listener
I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downlo...
2018-07-23 5:16:31 PM
2018-08-08 5:48:21 PM
SergioDavid
Roadie
338 Views
3 replies
0 likes

338 Views
3 replies
0 likes

Superuser Contribution When listening to a song with the new full screen art, queue button is hidden

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue button is hidden behind a menu. So not only have they ad...

jeremysee
Regular
Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue butto...
2018-08-05 12:32:24 AM
2018-08-08 4:26:13 PM
SergioDavid
Roadie
1041 Views
1 replies
1 likes

1041 Views
1 replies
1 likes

Cannot add "Starry Night" by Mamamoo to my own playlist

PlanPremiumCountry Hong KongDevice(Samsung Galaxy S6 Edge)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search result of Starry night by Mamamoo. But i can see the Spotify definitely added this song fr...

squidyyyyyau
Casual Listener
Plan Premium Country Hong Kong Device (Samsung Galaxy S6 Edge) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search...
2018-07-31 1:00:25 PM
2018-08-08 9:03:37 AM
squidyyyyyau
Casual Listener
1592 Views
2 replies
4 likes

1592 Views
2 replies
4 likes

Solved!! Like button disappeared in new radio view

PlanPremiumCountryUSADeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueRecently, for some songs the album art/video fills up the whole screen on my phone while they are playing. This seems to be a new feature. However, when I'm playing...

yashp
Newbie
Plan Premium Country USA Device OnePlus 5T Operating System Android Oreo My Question or Issue Recently, for some songs the album art/video fills up the whole screen on my phone while...
2018-08-08 2:48:35 AM
2018-08-08 6:36:11 AM
user-removed
Not applicable
938 Views
1 replies
1 likes

938 Views
1 replies
1 likes

download songs

PlanPremiumCountry PhilippinesDevicesony Xperi xa1Operating Systemnougat My Question or Issuei can't download song. i already update my apps, reinstall still i can't do it and also put the setting to use data when downloading.

112810
Newbie
Plan Premium Country Philippines Device sony Xperi xa1 Operating System nougat My Question or Issue i can't download song. i already update my apps, reinstall still i can't do it...
2018-08-08 3:43:56 AM
2018-08-08 5:19:43 AM
Billy-J
Spotify Star
192 Views
1 replies
0 likes

192 Views
1 replies
0 likes

Connectivity Issues Android

PlanFree/PremiumCountry USADevice(Samsung Galaxy note Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuel just recently switched to Spotify, and I am currently a premium member. I often use the album radio feature of the app...

MarvicAlganes
Newbie
Plan Free/Premium Country USA Device (Samsung Galaxy note 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue l just recently switched to Spot...
2018-08-08 3:54:53 AM
2018-08-08 5:18:47 AM
Billy-J
Spotify Star
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Superuser Contribution Local album and artist not appearing

PlanPremiumDeviceMoto G1Operating System Android NougatMy Question or Issue Recently added a local album. All the songs appear, the album art appears just fine. When selecting a song, the artist appears below as well. However when searching for the a...

lukinhos
Newbie
Plan Premium Device Moto G1 Operating System Android Nougat My Question or Issue Recently added a local album. All the songs appear, the album art appears just fine. When selecting...
2018-08-07 1:02:35 AM
2018-08-08 4:17:30 AM
JulianA_Bogota
Roadie
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Superuser Contribution Is Spotify in EXCLUSIVE partnership with samsung for ANDROID WEAR?

Hi, Not sure where to ask.Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any smart watch integration for offline music storage playing (i.e.: while...

TrustBernie
Newbie
Hi, Not sure where to ask. Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any sma...
2018-08-07 2:59:10 PM
2018-08-08 4:06:19 AM
JulianA_Bogota
Roadie
457 Views
1 replies
0 likes

457 Views
1 replies
0 likes

Can't listen to any songs on my playlist on mobile device. All songs are grayed out

DeviceSamsung Galaxy 7 Android (Free) I made a few playlists from the music I have from my desktop. Everything plays fine there. When I use the app on my phone, there's not a single song that'll play from any of the playlists. All the songs are graye...

Niwan
Casual Listener
Device Samsung Galaxy 7 Android (Free) I made a few playlists from the music I have from my desktop. Everything plays fine there. When I use the app on my pho...
2018-08-07 4:22:07 AM
2018-08-08 3:16:04 AM
Billy-J
Spotify Star
774 Views
5 replies
0 likes

774 Views
5 replies
0 likes

Android app constantly thinks it's offline.

PlanPremiumCountry AustraliaDeviceSamsung Note 8Operating SystemAndroid Version: 8.0.0 Spotify Version: 8.4.63.584 armV7 My Question or Issue My Spotify App is seemingly unable to stay connected to the internet. Steps tried to fix issue: I've uninsta...

Pearlsam
Casual Listener
Plan Premium Country Australia Device Samsung Note 8 Operating System Android Version: 8.0.0 Spotify Version: 8.4.63.584 armV7 My Question or Issue My Spotify Ap...
2018-08-02 2:59:56 AM
2018-08-07 9:06:08 PM
Jose_M
Spotify Star
1185 Views
3 replies
0 likes
Android
bug
connection

1185 Views
3 replies
0 likes

Superuser Contribution One album stuck at top of recently played

PlanPremiumCountry UkDeviceMotorola Moto g 5Operating SystemAndroid 7 My Question or Issue A couple weeks ago I listened to the cruel summer album by Kanye West, and since then that album has been stuck at the top of recently played. Every new song o...

dangee1705
Newbie
Plan Premium Country Uk Device Motorola Moto g 5 Operating System Android 7 My Question or Issue A couple weeks ago I listened to the cruel summer album by Kanye West, an...
2018-08-06 11:09:30 AM
2018-08-07 8:00:33 PM
SergioDavid
Roadie
913 Views
1 replies
0 likes

913 Views
1 replies
0 likes

Superuser Contribution Spotify Notification appears on Bluetooth or Charger connection. How can I disable?

Whenever I connect a bluetooth device to my phone or plug it into the charger, the Spotify notification is in my notification tray, even if I'm listening to another app. It's annoying that I have to constantly swipe it away. Please direct me to a dis...

madamiub
Casual Listener
Whenever I connect a bluetooth device to my phone or plug it into the charger, the Spotify notification is in my notification tray, even if I'm listening to another app. It's annoying that I have to ...
2018-07-30 3:47:26 PM
2018-08-07 6:45:17 PM
SergioDavid
Roadie
565 Views
1 replies
0 likes

565 Views
1 replies
0 likes

Can't stop songs from playing...

Out of nowhere, every other song that plays is NOT on my playlist or the album I'm trying listen to. I have tried playing different playlists and albums, but for some reason songs from another album play every-other-song.These are not 'suggested' son...

Wgreene
Casual Listener
Out of nowhere, every other song that plays is NOT on my playlist or the album I'm trying listen to. I have tried playing different playlists and albums, but for some reason songs from another album ...
2018-07-30 11:38:17 AM
2018-08-07 6:20:31 PM
Wgreene
Casual Listener
13704 Views
2 replies
0 likes
Other

13704 Views
2 replies
0 likes

Login from Android not working

DeviceNexus 5XOperating SystemAndroid 8.1.0 My Question or IssueI cannot log in from my Android smartphone using my username or e-mail. Online, instead, the login works fine with both.

paperoga17
Casual Listener
Device Nexus 5X Operating System Android 8.1.0 My Question or Issue I cannot log in from my Android smartphone using my username or e-mail. Online, instead, the login w...
2018-08-07 9:57:29 AM
2018-08-07 5:58:26 PM
paperoga17
Casual Listener
614 Views
6 replies
0 likes

614 Views
6 replies
0 likes

New Design

PlanPremiumCountrySpain Device Samsung Galaxy 8+Operating SystemAndroid Oreo 8.0 My Question or IssueWhy in one of my couple devices i see the new design (galaxy s6 edge), and in my other device (samsung s8+) i see the old design?i tried to uninstall...

franavajas
Newbie
Plan Premium Country Spain Device Samsung Galaxy 8+ Operating System Android Oreo 8.0 My Question or Issue Why in one of my couple devices i see the new de...
2018-08-07 11:43:08 AM
2018-08-07 3:16:02 PM
Billy-J
Spotify Star
622 Views
1 replies
0 likes

622 Views
1 replies
0 likes

Crashing Constantly

Crashing is interrupting my service to the point I'm considering switching to ihr or Pandora or something. I use Spotify for extended periods of time while working. Several times an hour, the app will crash, including the notification widget .I'll re...

user-removed
Visitor
Crashing is interrupting my service to the point I'm considering switching to ihr or Pandora or something. I use Spotify for extended periods of time while working. Several times an hour, the app wil...
2018-08-06 12:12:30 AM
2018-08-06 12:16:58 AM
Billy-J
Spotify Star
767 Views
1 replies
0 likes

767 Views
1 replies
0 likes

Superuser Contribution Connection failed

PlanPremiumCountry PhilippinesDeviceVivo V71 My Question or Issue I got this problem that says that my spotify says connection failed i've fixed this already yesterday but it came back again this morning an agent also told me to put this if i get thi...

user-removed
Visitor
Plan Premium Country Philippines Device Vivo V71 My Question or Issue I got this problem that says that my spotify says connection failed i've fixed this already ye...
2018-07-28 6:29:17 AM
2018-08-06 10:52:56 PM
SergioDavid
Roadie
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Superuser Contribution Offline Songs

PlanPremiumCountry Philippines DeviceSamsung J7 ProOperating SystemAndroid Nougat My Question or Issue Hi. As of the lastest update, they removed the feature in which I can save my offline song on my external/memory card. I would like to know if I ca...

Louieboy01
Newbie
Plan Premium Country Philippines Device Samsung J7 Pro Operating System Android Nougat My Question or Issue Hi. As of the lastest update, they removed the fea...
2018-08-04 8:08:33 AM
2018-08-06 8:16:46 PM
SergioDavid
Roadie
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Spotify seems to be offline constantly

Recently, my spotify app has not been letting me search, go to artist pages, or go to the browse page. When searching, it only shows songs I've downloaded. I can get to albums through songs in my playlists, but if I try to go to an artist page or bro...

audiocure
Newbie
Recently, my spotify app has not been letting me search, go to artist pages, or go to the browse page. When searching, it only shows songs I've downloaded. I can get to albums through songs in my pla...
2018-08-06 5:17:36 AM
2018-08-06 5:11:13 PM
HopperX
Regular
384 Views
3 replies
1 likes

384 Views
3 replies
1 likes

Cant Skip song in car

Hello, i am driving an 2012 Ford fiesta and am playing spotify through and Aux cord from a Samsung S7, i cannot skip the song with buttons on the wheel but can mute and adjust the volume.any fixes for this?

Todd_Bevis
Newbie
Hello, i am driving an 2012 Ford fiesta and am playing spotify through and Aux cord from a Samsung S7, i cannot skip the song with buttons on the wheel but can mute and adjust the volume. an...
2018-08-06 12:46:43 PM
2018-08-06 1:23:35 PM
user-removed
Not applicable
5370 Views
1 replies
0 likes

5370 Views
1 replies
0 likes

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