Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62702 Views
68 replies
26 likes

62702 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28561 Views
5 replies
0 likes

28561 Views
5 replies
0 likes

Superuser Contribution Songs undownloading

My Question or Issue If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally undownloaded from my phone? I get a notification at the top of...

DanielP174
Regular
My Question or Issue If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally un...
2018-08-14 9:19:51 AM
2018-08-17 3:59:48 AM
Alfredo
Roadie
284 Views
1 replies
1 likes

284 Views
1 replies
1 likes

Can`t play downloaded songs

PlanPremiumCountryMéxico DeviceHTC Desire 530Operating SystemAndroid 6 I've downloaded a couple songs, (they have the green arrow) but when i go offline mode they wont play. i already uninstall the app, clean the offline devices, reinstall the app bu...

miguelmcvc
Casual Listener
Plan Premium Country México Device HTC Desire 530 Operating System Android 6 I've downloaded a couple songs, (they have the green arrow) but when i ...
2018-08-16 7:00:54 PM
2018-08-17 2:02:13 AM
Billy-J
Spotify Star
447 Views
3 replies
0 likes

447 Views
3 replies
0 likes

Solved!! Wrong GUI

Since two years (I think so) and on different android phones I always get the GUI from Apple iOS when I correctly download and install the spotify app from the Google play store. So guys what's wrong with my settings or your a/b tests?Thanks for your...

Buntspecht
Casual Listener
Since two years (I think so) and on different android phones I always get the GUI from Apple iOS when I correctly download and install the spotify app from the Google play store. So guys what's wrong...
2018-08-15 3:34:13 PM
2018-08-16 8:29:57 PM
TheBarthoLi
Roadie
551 Views
3 replies
0 likes

551 Views
3 replies
0 likes

Can not play the song "My Face" by Biga Ranx, the application skips to the next song

Hi, I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1988", but not this song in particular.I tried to play this s...

elynafly999
Newbie
Hi, I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1...
2018-07-01 4:15:54 PM
2018-08-16 4:41:06 PM
TheBarthoLi
Roadie
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Block songs from being included in recommendations algorithm?

PlanPremiumCountryUSADeviceSamsung Galaxy S7 and Windows 10 DesktopOperating SystemAndroid Oreo/Windows 10 My Question or IssueLast summer someone phished my account or something (I've always been pretty good at recognizing sketchy phishing attempts ...

Whyyyyyy
Newbie
Plan Premium Country USA Device Samsung Galaxy S7 and Windows 10 Desktop Operating System Android Oreo/Windows 10 My Question or Issue Last summer someone phished my account or ...
2018-08-15 6:56:21 AM
2018-08-16 4:31:01 PM
TheBarthoLi
Roadie
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Solved!! [app] One click for sync all my playlists

PlanPremiumCountry SpainDeviceLg G6Operating SystemAndroid My Question or Issue It's possible to make an option for download all my playlist at one time? Every time I reinstall Spotify i must go downloading my playlists one by one... It will be great...

EdCaballer
Casual Listener
Plan Premium Country Spain Device Lg G6 Operating System Android My Question or Issue It's possible to make an option for download all my playlist at one time? Ever...
2018-08-15 8:28:22 AM
2018-08-16 4:19:49 PM
TheBarthoLi
Roadie
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Some tracks make distorted sounds at some points

Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorted and cutted, sounds really bad and what's interest...

Ozmflb
Casual Listener
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorte...
2018-08-16 1:24:00 AM
2018-08-16 10:23:58 AM
Ryanx0r
Composer
553 Views
4 replies
0 likes
music

553 Views
4 replies
0 likes

I can't watch videos

PlanPremiumCountry México DeviceSonyOperating SystemAndroid My Question or Issue I can't reproduce videos,it says it fails

Roja919
Newbie
Plan Premium Country México Device Sony Operating System Android My Question or Issue I can't reproduce videos,it says it fails
2018-08-16 5:25:19 AM
2018-08-16 5:55:50 AM
Billy-J
Spotify Star
632 Views
1 replies
0 likes

632 Views
1 replies
0 likes

Incorrect german translation in Android app

PlanPremiumCountry DEDeviceOnePlus 5Operating System Android Oreo My Question or IssueDuring the last major UI update of the Android app, one very misleading and incorrect translation was introduced.In the podcast section you used "Folgen herunterlad...

Kölnkalkverbot
Newbie
Plan Premium Country DE Device OnePlus 5 Operating System Android Oreo My Question or Issue During the last major UI update of the Android app, one very misl...
2018-08-15 10:08:07 AM
2018-08-16 4:39:34 AM
TheBarthoLi
Roadie
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Is there a glitch going on spotify

In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.

lumster49
Roadie
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
2018-08-16 3:19:17 AM
2018-08-16 4:37:39 AM
Billy-J
Spotify Star
457 Views
5 replies
0 likes

457 Views
5 replies
0 likes

Latest update re-sorted my playlists. How to sort playlist by artist and song title again?

Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every which way, but I can't get them back to artist and song title. I don't ...

cesarx7
Newbie
Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every ...
2018-08-15 6:31:15 PM
2018-08-16 4:32:59 AM
TheBarthoLi
Roadie
434 Views
1 replies
0 likes

434 Views
1 replies
0 likes

Superuser Contribution Android Oreo Notification Tile for Offline/Online is broken/misbehaving

PlanFamily PremiumCountryPhilippinesDeviceNokia 7 PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI really appreciate the notification/quick setting tile of Spotify, allowing me to quickly toggle between online and offline mode. But to my di...

user-removed
Visitor
Plan Family Premium Country Philippines Device Nokia 7 Plus Operating System Android Oreo 8.1 My Question or Issue I really appreciate the notification/quick setting tile of Spotify,...
2018-08-08 6:49:07 AM
2018-08-16 3:18:21 AM
user-removed
Not applicable
874 Views
2 replies
0 likes

874 Views
2 replies
0 likes

Superuser Contribution Daily mix 1 changed entirely when I pressed it.

PlanFreeCountry United StatesDeviceAndroid Samsung Galaxy J3 MissionMy Question or Issue Today I opened my spotify app on my phone and saw I had a new daily mix 1. This was great because it was all comedians and I listen to a ton of comedians. Howeve...

Dernith
Newbie
Plan Free Country United States Device Android Samsung Galaxy J3 Mission My Question or Issue Today I opened my spotify app on my phone and saw I had a new daily mix 1. Thi...
2018-08-13 4:35:02 PM
2018-08-16 3:16:07 AM
Alfredo
Roadie
244 Views
1 replies
0 likes

244 Views
1 replies
0 likes

Superuser Contribution Offline songs

PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid (Latest as of 02.08.2018)My Question or Issue Hi all, I recently noticed that Spotify doesn't download songs to my device (I have 20 GB of free Space). Whenever I try to download a song ...

podlish
Casual Listener
Plan Premium Country Canada Device OnePlus 5 Operating System Android (Latest as of 02.08.2018) My Question or Issue Hi all, I recently noticed that Spotify doesn'...
2018-08-02 8:06:34 AM
2018-08-16 2:51:15 AM
Alfredo
Roadie
531 Views
3 replies
0 likes

531 Views
3 replies
0 likes

How to keep the Spotify Home Page on my IPOD from changing

PlanPremiumCountry USADeviceIPODOperating SystemAPPLE IPOD When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown lines of Groups/Albums I might like. Recently there was a horizontal line of "...

iamconan1K
Newbie
Plan Premium Country USA Device IPOD Operating System APPLE IPOD When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown...
2018-08-15 4:02:54 PM
2018-08-16 1:46:53 AM
Ryanx0r
Composer
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Marie Gomez unavailable

PlanPremiumCountryBrazilDeviceMoto G 5Operating SystemAndroid My Question or IssueSoon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on Spotify.They appear on search, but the song titles are grayish and the "Mari...

vforu
Newbie
Plan Premium Country Brazil Device Moto G 5 Operating System Android My Question or Issue Soon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on ...
2018-08-15 12:35:11 PM
2018-08-15 12:29:31 AM
Ryanx0r
Composer
639 Views
1 replies
0 likes
unavailable artist
Unavailable songs

639 Views
1 replies
0 likes

After update Spotify has to download all the playlists again

PlanPremiumCountry: Panama DeviceCarMultiMedia System rk30 ChipsetOperating SystemAndroid Jelly Bean 4.2.2 My Question or IssueEvery time Spotify updates with a new version in all my playlists the "Download" button is set back to off. I have to reanb...

subnero2001
Casual Listener
Plan Premium Country: Panama Device CarMultiMedia System rk30 Chipset Operating System Android Jelly Bean 4.2.2 My Question or Issue Every time Spotify updates with ...
2018-08-15 7:10:11 PM
2018-08-15 9:38:54 PM
subnero2001
Casual Listener
342 Views
2 replies
0 likes

342 Views
2 replies
0 likes

Relocate downloaded songs

Hello dear community,I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory.Now i said that spotify should save them on the sd card. But spotify didn't relocate the songs I have already downloaded. Has an...

Tiod
Newbie
Hello dear community, I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory. Now i said that spotify should save them on the sd card. Bu...
2018-08-15 2:38:46 PM
2018-08-15 9:20:45 PM
Billy-J
Spotify Star
1922 Views
1 replies
0 likes

1922 Views
1 replies
0 likes

Sharing on Android

PlanPremiumCountryUSA DevicePixel 1Operating SystemN/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I tried force stopping the app, clearing the cache, everything short of uninstalling and re-in...

wolfblitzer
Casual Listener
Plan Premium Country USA Device Pixel 1 Operating System N/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I t...
2018-08-15 8:31:26 PM
2018-08-15 8:33:20 PM
wolfblitzer
Casual Listener
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Daily mix not updating/adding genres for weeks

So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just taking up 2/3 playlists at a time. They also have the same...

Azaellia
Casual Listener
So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just...
2018-08-13 5:59:18 PM
2018-08-15 7:37:30 PM
Azaellia
Casual Listener
1171 Views
2 replies
2 likes

1171 Views
2 replies
2 likes

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