Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50953 Views
66 replies
25 likes

50953 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881582 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881582 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27292 Views
4 replies
0 likes

27292 Views
4 replies
0 likes

How do I download songs in SD-Card instead of internal memory

I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english. DeviceSamsung galaxy s7

Pazir
Newbie
I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english...
2018-07-06 6:27:09 PM
2018-07-06 12:06:40 AM
Joe
Community Legend
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

'Downloading X of Y' notification spammed, waking my display

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or IssueThe "Downloading X of Y" notification keeps popping up all the time, some times several times a minute, which cause my display to wake up ever...

Pagge
Regular
Plan Premium Country Sweden Device OnePlus 5T Operating System OxygenOS 5.1.3 (Android 8.1.0) My Question or Issue The "Downloading X of Y" notification keeps popping up all th...
2018-07-06 10:27:19 AM
2018-07-06 8:08:09 PM
Pagge
Regular
424 Views
2 replies
0 likes

424 Views
2 replies
0 likes

Low volume problem...

Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from another apps, the volume is going low. You know, if ...

ptasBey
Casual Listener
Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from a...
2018-07-02 11:06:25 PM
2018-07-06 5:23:16 PM
ptasBey
Casual Listener
1158 Views
2 replies
0 likes

1158 Views
2 replies
0 likes

Spotify keeps creating a download notification and keeps my phone awake

PlanPremiumCountryArgentinaDeviceMOTO G4 PLUSOperating System7.0My Question or IssueSpotify keeps creating a download notification (downward arrow) every minute and it keeps my phone awake and that keeps draining my battery. I tried reinstalling spot...

Tyrannos_
Casual Listener
Plan Premium Country Argentina Device MOTO G4 PLUS Operating System 7.0 My Question or Issue Spotify keeps creating a download notification (downward arrow) every minute and it keeps my phon...
2018-07-03 9:34:28 PM
2018-07-06 2:58:43 PM
dijara
Regular
19702 Views
4 replies
18 likes

19702 Views
4 replies
18 likes

New Update

My Question or IssueThere's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's called you can no longer add Albums to playlists without g...

Ghostman120
Newbie
My Question or Issue There's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's calle...
2018-07-06 12:20:28 PM
2018-07-06 2:07:47 PM
Loxer
Community Legend
482 Views
1 replies
0 likes
Shuffle Function
Update

482 Views
1 replies
0 likes

Superuser Contribution Ridiculous loading times (Android 7.0, Spotify 8.4...)

PlanPremiumCountry - Europe DeviceSamsung Galaxy S 7Operating SystemAndroid 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous loading times - very often, but not always. It takes 5 to 10 minutes very often until I can hear mus...

tmotl
Regular
Plan Premium Country - Europe Device Samsung Galaxy S 7 Operating System Android 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous lo...
2018-06-11 9:34:11 AM
2018-07-06 12:34:11 PM
tmotl
Regular
725 Views
3 replies
0 likes

725 Views
3 replies
0 likes

Superuser Contribution Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

So_Y512
Casual Listener
Plan Premium Country Poland Device LG G6 Operating System Android 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify. It stops playi...
2018-06-25 11:21:05 AM
2018-07-06 8:42:24 AM
So_Y512
Casual Listener
2251 Views
5 replies
0 likes

2251 Views
5 replies
0 likes

Offline playlist lost on Andriod SD card, fall back to internal memory.

PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...

inetbas
Gig Goer
Plan Premium Country Belgium Device Samsung A3 2017 Operating System Andriod Oreo (8.0.1) My Question or Issue Hello again Spotify Support, I discovere...
2018-06-27 8:52:59 AM
2018-07-06 8:03:40 AM
leroinain
Casual Listener
850 Views
2 replies
1 likes
andriod

850 Views
2 replies
1 likes

Superuser Contribution Android Galaxy S6 Edge +, Spotify, bluetooth headphones, and wifi Audio Stuttering

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't occur on any other audio sources on my phone. Spoti...

mfv5-kh5_vutg
Casual Listener
The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't ...
2018-06-27 3:36:19 PM
2018-07-06 3:43:31 AM
Alfredo
Roadie
877 Views
3 replies
0 likes

877 Views
3 replies
0 likes

Swipping songs on album freezes

PremiumUruguayHuawei mate 10 liteAndroid 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover but on the back let me change song with the buttons. And if i tur...

user-removed
Visitor
Premium Uruguay Huawei mate 10 lite Android 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover...
2018-07-05 12:00:31 AM
2018-07-05 12:25:16 AM
Loxer
Community Legend
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Shuffle Play - already have Premium

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuffle button doesn't work, or that it only works in some cases, but ...

MaddVMilliner
Newbie
So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuf...
2018-07-05 8:40:11 PM
2018-07-05 8:54:10 PM
Loxer
Community Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

AymericG
Newbie
Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...
2018-07-05 6:19:52 AM
2018-07-05 6:02:55 PM
sax759
Casual Listener
556 Views
2 replies
0 likes

556 Views
2 replies
0 likes

All playlists storaged back to offline status

One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?

user-removed
Visitor
One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?
2018-05-17 3:11:39 PM
2018-07-05 4:32:01 PM
user-removed
Not applicable
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Android app keeps connecting to my other device or stopping when I'm listening on my phone

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playing on the phone. If I unlock my phone it asks do I want to 'keep listening on this device' ...

lucie_p13
Casual Listener
Plan Premium Country UK Device Samsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playin...
2018-07-05 4:23:16 PM
393 Views
0 replies
0 likes

393 Views
0 replies
0 likes

undo update

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already started looking at other apps. Please give us the o...

publicmusic
Newbie
How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already ...
2018-07-05 10:29:02 AM
2018-07-05 1:17:51 PM
Loxer
Community Legend
8190 Views
1 replies
22 likes

8190 Views
1 replies
22 likes

Spotify Radio not working

Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and an option is to reinstall it and I have already tried this.

miguelasuncion
Newbie
Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and ...
2018-05-14 11:17:52 PM
2018-07-05 10:54:59 AM
bkard
Casual Listener
4381 Views
10 replies
13 likes

4381 Views
10 replies
13 likes

Album art won't load

Similar to previous issues, images aren't loading for me PlanPremiumCountry UKDeviceNexus 9Operating System Android Lollipop

FatherChristmas
Casual Listener
Similar to previous issues, images aren't loading for me Plan Premium Country UK Device Nexus 9 Operating System Android Lollipop
2018-07-04 12:15:27 AM
2018-07-05 9:01:07 AM
Loxer
Community Legend
2212 Views
1 replies
1 likes

2212 Views
1 replies
1 likes

Finding existing music on my phone?

Hi, I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone. I can tell there's the ability to download existing music I playlist'd on my co...

MisterBibs
Casual Listener
Hi, I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone.&n...
2018-07-02 10:24:22 AM
2018-07-05 6:12:49 AM
MisterBibs
Casual Listener
551 Views
3 replies
0 likes

551 Views
3 replies
0 likes

Superuser Contribution I can not download the Sd card

PlanFree/PremiumCountry Turkey DeviceHuawei P9 lite 2017 Operating SystemAndroid 7.0 My Question or Issue Hello, I want to carry my songs on the sd card. How can I do it

user-removed
Visitor
Plan Free/Premium Country Turkey Device Huawei P9 lite 2017 Operating System Android 7.0 My Question or Issue Hello, I want to carry my songs on the sd c...
2018-07-02 10:54:55 AM
2018-07-05 4:47:51 AM
Aimee_T
Roadie
412 Views
1 replies
0 likes

412 Views
1 replies
0 likes

Superuser Contribution After restarting my phone offline musics are automatically deleting

PlanPremiumCountry DeviceSamsung Galaxy s7Operating SystemAndroid Oreo 8.0 My Question or IssueWhen I restart my phone I found my offline musics gone I have to download them again But Spotify do still uses my sd card but there is no music in offline ...

Savage33
Newbie
Plan Premium Country Device Samsung Galaxy s7 Operating System Android Oreo 8.0 My Question or Issue When I restart my phone I found my offline musics gone I have...
2018-07-01 6:34:53 PM
2018-07-05 4:27:40 AM
Aimee_T
Roadie
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

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