Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59682 Views
68 replies
26 likes

59682 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28277 Views
5 replies
0 likes

28277 Views
5 replies
0 likes

App de Spotify reinicia mi teléfono

Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla.PlanPremiumCountry MéxicoDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue La app de Spotify reunixir mi teléfono.

user-removed
Visitor
Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla. Plan Premium Country México Device Nokia 5 Operating System Android Oreo My Question or...
2018-07-07 4:23:01 AM
705 Views
0 replies
0 likes
Android 8
nokia 5
Reinicia
Reinicio

705 Views
0 replies
0 likes

Superuser Contribution Automatic pausing of the music in sleep mode or standby emui 8.0 Huawei p20

PlanPremiumCountry DeviceHuawei p20lit3Operating SystemEmui 8.0 My Question or Issue My new phone just started to automatically pause the music after 10 second of standby and I already tried to disactivate the battery saving on Spotify. How I can fix...

EUSA1
Newbie
Plan Premium Country Device Huawei p20lit3 Operating System Emui 8.0 My Question or Issue My new phone just started to automatically pause the music after ...
2018-06-29 2:40:39 AM
2018-07-07 3:51:21 AM
Alfredo
Roadie
826 Views
1 replies
0 likes

826 Views
1 replies
0 likes

Superuser Contribution Spotify offline auf iphone obwohl

Hallo, auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich auch mit dem iPhone tein. Sonst nicht. Neuinstallation und ...

sebrud
Casual Listener
Hallo, auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich...
2018-07-02 11:59:43 AM
2018-07-07 3:43:39 AM
Alfredo
Roadie
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

How do I download songs in SD-Card instead of internal memory

I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english. DeviceSamsung galaxy s7

Pazir
Newbie
I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english...
2018-07-06 6:27:09 PM
2018-07-06 12:06:40 AM
Joe
Community Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

'Downloading X of Y' notification spammed, waking my display

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or IssueThe "Downloading X of Y" notification keeps popping up all the time, some times several times a minute, which cause my display to wake up ever...

Pagge
Regular
Plan Premium Country Sweden Device OnePlus 5T Operating System OxygenOS 5.1.3 (Android 8.1.0) My Question or Issue The "Downloading X of Y" notification keeps popping up all th...
2018-07-06 10:27:19 AM
2018-07-06 8:08:09 PM
Pagge
Regular
450 Views
2 replies
0 likes

450 Views
2 replies
0 likes

Low volume problem...

Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from another apps, the volume is going low. You know, if ...

ptasBey
Casual Listener
Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from a...
2018-07-02 11:06:25 PM
2018-07-06 5:23:16 PM
ptasBey
Casual Listener
1172 Views
2 replies
0 likes

1172 Views
2 replies
0 likes

Spotify keeps creating a download notification and keeps my phone awake

PlanPremiumCountryArgentinaDeviceMOTO G4 PLUSOperating System7.0My Question or IssueSpotify keeps creating a download notification (downward arrow) every minute and it keeps my phone awake and that keeps draining my battery. I tried reinstalling spot...

Tyrannos_
Casual Listener
Plan Premium Country Argentina Device MOTO G4 PLUS Operating System 7.0 My Question or Issue Spotify keeps creating a download notification (downward arrow) every minute and it keeps my phon...
2018-07-03 9:34:28 PM
2018-07-06 2:58:43 PM
dijara
Regular
19741 Views
4 replies
18 likes

19741 Views
4 replies
18 likes

New Update

My Question or IssueThere's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's called you can no longer add Albums to playlists without g...

Ghostman120
Newbie
My Question or Issue There's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's calle...
2018-07-06 12:20:28 PM
2018-07-06 2:07:47 PM
Loxer
Community Legend
493 Views
1 replies
0 likes
Shuffle Function
Update

493 Views
1 replies
0 likes

Superuser Contribution Ridiculous loading times (Android 7.0, Spotify 8.4...)

PlanPremiumCountry - Europe DeviceSamsung Galaxy S 7Operating SystemAndroid 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous loading times - very often, but not always. It takes 5 to 10 minutes very often until I can hear mus...

tmotl
Regular
Plan Premium Country - Europe Device Samsung Galaxy S 7 Operating System Android 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous lo...
2018-06-11 9:34:11 AM
2018-07-06 12:34:11 PM
tmotl
Regular
744 Views
3 replies
0 likes

744 Views
3 replies
0 likes

Superuser Contribution Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

So_Y512
Casual Listener
Plan Premium Country Poland Device LG G6 Operating System Android 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify. It stops playi...
2018-06-25 11:21:05 AM
2018-07-06 8:42:24 AM
So_Y512
Casual Listener
2281 Views
5 replies
0 likes

2281 Views
5 replies
0 likes

Offline playlist lost on Andriod SD card, fall back to internal memory.

PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...

inetbas
Gig Goer
Plan Premium Country Belgium Device Samsung A3 2017 Operating System Andriod Oreo (8.0.1) My Question or Issue Hello again Spotify Support, I discovere...
2018-06-27 8:52:59 AM
2018-07-06 8:03:40 AM
leroinain
Casual Listener
871 Views
2 replies
1 likes
andriod

871 Views
2 replies
1 likes

Superuser Contribution Android Galaxy S6 Edge +, Spotify, bluetooth headphones, and wifi Audio Stuttering

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't occur on any other audio sources on my phone. Spoti...

mfv5-kh5_vutg
Casual Listener
The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't ...
2018-06-27 3:36:19 PM
2018-07-06 3:43:31 AM
Alfredo
Roadie
925 Views
3 replies
0 likes

925 Views
3 replies
0 likes

Swipping songs on album freezes

PremiumUruguayHuawei mate 10 liteAndroid 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover but on the back let me change song with the buttons. And if i tur...

user-removed
Visitor
Premium Uruguay Huawei mate 10 lite Android 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover...
2018-07-05 12:00:31 AM
2018-07-05 12:25:16 AM
Loxer
Community Legend
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

Shuffle Play - already have Premium

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuffle button doesn't work, or that it only works in some cases, but ...

MaddVMilliner
Newbie
So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuf...
2018-07-05 8:40:11 PM
2018-07-05 8:54:10 PM
Loxer
Community Legend
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

AymericG
Newbie
Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...
2018-07-05 6:19:52 AM
2018-07-05 6:02:55 PM
sax759
Casual Listener
571 Views
2 replies
0 likes

571 Views
2 replies
0 likes

All playlists storaged back to offline status

One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?

user-removed
Visitor
One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?
2018-05-17 3:11:39 PM
2018-07-05 4:32:01 PM
user-removed
Not applicable
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Android app keeps connecting to my other device or stopping when I'm listening on my phone

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playing on the phone. If I unlock my phone it asks do I want to 'keep listening on this device' ...

lucie_p13
Casual Listener
Plan Premium Country UK Device Samsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playin...
2018-07-05 4:23:16 PM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

undo update

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already started looking at other apps. Please give us the o...

publicmusic
Newbie
How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already ...
2018-07-05 10:29:02 AM
2018-07-05 1:17:51 PM
Loxer
Community Legend
8270 Views
1 replies
22 likes

8270 Views
1 replies
22 likes

Spotify Radio not working

Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and an option is to reinstall it and I have already tried this.

miguelasuncion
Newbie
Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and ...
2018-05-14 11:17:52 PM
2018-07-05 10:54:59 AM
bkard
Casual Listener
4777 Views
10 replies
13 likes

4777 Views
10 replies
13 likes

Album art won't load

Similar to previous issues, images aren't loading for me PlanPremiumCountry UKDeviceNexus 9Operating System Android Lollipop

FatherChristmas
Casual Listener
Similar to previous issues, images aren't loading for me Plan Premium Country UK Device Nexus 9 Operating System Android Lollipop
2018-07-04 12:15:27 AM
2018-07-05 9:01:07 AM
Loxer
Community Legend
2242 Views
1 replies
1 likes

2242 Views
1 replies
1 likes

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