Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51414 Views
66 replies
25 likes

51414 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881885 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881885 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27370 Views
4 replies
0 likes

27370 Views
4 replies
0 likes

"SHUFFLE" and "REPEAT ALL" resets when selecting new song

PlanPremium DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHey everyone! I have noticed for the past 2 or 3 weeks that whenever I select a new song on a playlist, "shuffle and repeat all" turns off/resets. This not only happen...

TK702
Casual Listener
Plan Premium Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Hey everyone! I have noticed for the past 2 or 3 weeks that whenever I select...
2018-05-30 9:11:37 PM
2018-06-02 10:43:04 PM
TK702
Casual Listener
1448 Views
6 replies
7 likes

1448 Views
6 replies
7 likes

Rap Caviar will only shuffle play

PlanFreeCountry DeviceOf k20v or something pike thatOperating SystemAndroid My Question or IssueRap Caviar will only shuffle play

user-removed
Visitor
Plan Free Country Device Of k20v or something pike that Operating System Android My Question or Issue Rap Caviar will only shuffle play
2018-06-01 4:15:59 AM
2018-06-02 10:41:04 PM
Joe
Community Legend
1377 Views
1 replies
0 likes

1377 Views
1 replies
0 likes

Shuffle does not play new songs

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single one, I've tried uninstalling and reinstalling as we...

tgbologna
Newbie
I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single ...
2018-05-22 2:22:18 PM
2018-06-02 9:15:19 PM
peterbeau
Roadie
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Semi-permanent Shuffle like before?

How can verification fail?!? Ok, i tried to make a post about shuffle but this forum is hard to master. Whenever i manually select a favorite song, shuffle turns off. How can i reenable the old shuffle? I drive, ride mountain bike, and go skiiing. Th...

Aspiranten
Regular
How can verification fail?!? Ok, i tried to make a post about shuffle but this forum is hard to master. Whenever i manually select a favorite song, shuffle turns off. How can ...
2018-06-02 8:26:08 PM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Hi Spotify keeps shutting down and have to uninstall and reinstall to get it to work again

PlanPremiumCountry UkDevice Samsung A5 2017Operating System Android Oreo, My Question or Issue

Jimbob2k18
Newbie
Plan Premium Country Uk Device Samsung A5 2017 Operating System Android Oreo, My Question or Issue
2018-06-02 8:23:41 PM
476 Views
0 replies
1 likes

476 Views
0 replies
1 likes

Shuffle not working properly

PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueSince most recent update any time i select a song shuffle and repeat all are turned off and any time i try and search up a specific song and play it a differ...

linemen63
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Since most recent update any time i select a song shuffle and repeat al...
2018-06-01 5:35:28 AM
2018-06-02 7:54:52 PM
Aspiranten
Regular
655 Views
4 replies
2 likes

655 Views
4 replies
2 likes

Offline songs always start from beginning

Hello I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist.If I listen to one of them I stop it on like 1h and want to listen at another time at this point f...

DanKoeh
Newbie
Hello I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist. If I listen to one of them I stop it...
2018-05-04 10:11:23 PM
2018-06-02 6:42:42 PM
nintendoc6
Newbie
673 Views
1 replies
4 likes

673 Views
1 replies
4 likes

Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

PlanPremiumCountry usaSamsung galaxy note 4Operating Systemandroid 6.0.1.Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

8e-tmb79g_m2q
Casual Listener
Plan Premium Country usa Samsung galaxy note 4 Operating System android 6.0.1. Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times sto...
2018-06-02 5:59:14 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

I can't play some song.

PlanPremiumCountryIndonesiaDeviceRedmi Note 3 Pro/Desktop PCOperating SystemAndroid Lollipop/Windows 10 My Question or Issue I can't play some song (Attached below). I always play these song almost everyday. This evening i bought the 3 month premium ...

Tamaa
Newbie
Plan Premium Country Indonesia Device Redmi Note 3 Pro/Desktop PC Operating System Android Lollipop/Windows 10 My Question or Issue I can't play some song (Attached bel...
2018-06-02 4:49:21 PM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Solved!! Cannot Rearrange Songs (No Edit button)

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

user-removed
Visitor
I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.
2018-06-01 3:49:51 AM
2018-06-02 1:41:40 PM
lubos
Roadie
1974 Views
3 replies
0 likes

1974 Views
3 replies
0 likes

Problem Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRO Operating SystemAndroid Nougat My Question or Issue[EN-US]My Spotify Premium is notifying me every day that I am in an old version of Android and that it is necessary to update, but my Samsung J7 PR...

1_byn-g38tinw
Newbie
Plan Premium Country Brazil Device Samsung Galaxy J7 PRO Operating System Android Nougat My Question or Issue [EN-US] My Spotify Premium is notifying me every day that I am in...
2018-06-02 5:21:31 AM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

Offline Music

PlanPremiumCountry BrazilDeviceMoto G5Operating SystemAndroid Nougat My Question or Issue I've upgraded my spotify account and started downloading a playlist but I'm wondering how I could uninstall these songs in the future. Would you help me?

rafaelmsoares
Newbie
Plan Premium Country Brazil Device Moto G5 Operating System Android Nougat My Question or Issue I've upgraded my spotify account and started downloading a...
2018-06-02 2:49:23 AM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Spotify shows no connection even though I have full WiFi signal

I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the problem remains. Updates haven't fixed it either.

mariach997
Casual Listener
I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the ...
2018-05-18 10:46:41 AM
2018-06-01 9:34:55 PM
mariach997
Casual Listener
785 Views
5 replies
1 likes

785 Views
5 replies
1 likes

sonido

Hola, llevo un tiempo que cuando paso de canción desde mi móvil Android, una canción me sale a volumen alto o el que tengo pero si paso de canción casi no se oye, si paso de canción otra vez alta y así continuamente.Si alguien puede ayudarme gracias

silbarto
Newbie
Hola, llevo un tiempo que cuando paso de canción desde mi móvil Android, una canción me sale a volumen alto o el que tengo pero si paso de canción casi no se oye, si paso de canción otra vez alta y a...
2018-06-01 9:20:51 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Can't get the new update of Spotify in the Huawei P10

So, how the tittle says, the new update isn't on my Huawei P10 play store, I don't know if anyone who has this phone have the same problem as me, if anyone have this problem please let me know if you have any solution (sorry for my bad English level,...

Revom
Newbie
So, how the tittle says, the new update isn't on my Huawei P10 play store, I don't know if anyone who has this phone have the same problem as me, if anyone have this problem please let me know if you...
2018-05-19 4:36:06 AM
2018-06-01 7:47:24 PM
Lonil1
Newbie
713 Views
1 replies
1 likes

713 Views
1 replies
1 likes

Streaming and download quality resets to 'automatic' and 'normal'

Premium Plan Operating SystemAndroid Marshmallow My Question or Issue The settings for both streaming and download quality change resets back to 'automatic' and 'normal' respectively within literally seconds after i set them to any higher quality opt...

nksng
Newbie
Premium Plan Operating System Android Marshmallow My Question or Issue The settings for both streaming and download quality change resets back to 'automatic' and 'normal' re...
2018-06-01 7:17:23 PM
342 Views
0 replies
0 likes

342 Views
0 replies
0 likes

Samsung neo download issue

PlanPremiumCountry Samsung neoOperating System My Question or Issue I previously had spotify, and have deleted it. It's no Where to be found in apps/disabled. I've tried to reininstall with no success. Every time I click the install for Android it sa...

r_2lyyjy-j1h9
Newbie
Plan Premium Country Samsung neo Operating System My Question or Issue I previously had spotify, and have deleted it. It's no Where to be found in a...
2018-06-01 6:54:38 PM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

[Bug] Black bars reformatting screen

PlanFreeCountry USDeviceLG V30Operating SystemAndroid Oreo My Question or Issue Hi, I use an app that removes my navigation soft keys at the bottom to give extra screen real estate, but Spotify doesn't fill in the space like any other app does. It's ...

Coleski
Newbie
Plan Free Country US Device LG V30 Operating System Android Oreo My Question or Issue Hi, I use an app that removes my navigation soft keys at the bottom t...
2018-06-01 6:20:20 PM
1055 Views
0 replies
9 likes

1055 Views
0 replies
9 likes

Most of my songs are greyed out

I have the Premium account. I just noticed that almost all of my songs are greyed out. But when I look up the songs in the search feature, they are available to play. Why are my songs greyed out and how do I get them back?

ecombs79
Newbie
I have the Premium account. I just noticed that almost all of my songs are greyed out. But when I look up the songs in the search feature, they are available to play. Why are my son...
2018-06-01 4:52:07 PM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

Spotify fails to start

PlanPremiumCountryUSDeviceSamsung Galaxy S7Operating SystemAndroid 7 My Question or IssueWhen I start Spotify, I get a black screen. Within 30 seconds, the application crashes and I'm asked if I want to try restarting the app. I've tried restarting m...

hyunjiseo
Newbie
Plan Premium Country US Device Samsung Galaxy S7 Operating System Android 7 My Question or Issue When I start Spotify, I get a black screen. Within 30 seconds, the application crashe...
2018-06-01 4:41:44 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

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