Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
55332 Views
68 replies
25 likes

55332 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27789 Views
5 replies
0 likes

27789 Views
5 replies
0 likes

Setting: Volume level how does it work (Android)

Hi, can somebody give some inside how the setting works: Volume Level (Adjust the volume for your environment.) quiet ; normal ; loudWhat does it do?how does it work?Does it only work in combination with Normalize volume: ON?ThanksI'm on Android app:...

Krach
Newbie
Hi, can somebody give some inside how the setting works: Volume Level (Adjust the volume for your environment.) quiet ; normal ; loud What does it do? how does it work? Does it o...
2018-04-12 1:37:06 AM
2018-06-06 4:04:52 PM
Joe
Community Legend
25706 Views
3 replies
11 likes
Android
settings
Volume Control
volume normalization

25706 Views
3 replies
11 likes

Application keep on crashing

PlanPremiumCountryMalaysiaDeviceSamsung J7 ProOperating SystemAndroid version 7.0 My Question or IssueWhen try to open the app on phone it keeps on crashing. Cleared data and cache and it will work for a while then crash again. Please help.

haz9007
Casual Listener
Plan Premium Country Malaysia Device Samsung J7 Pro Operating System Android version 7.0 My Question or Issue When try to open the app on phone it keeps on crashing. Cleared data and...
2018-06-05 2:56:00 PM
2018-06-06 2:04:59 PM
haz9007
Casual Listener
592 Views
1 replies
0 likes

592 Views
1 replies
0 likes

Online storage

Hey guys, I have a Google Pixel phone. Premium Plan. My playlists I have made take storage on my device. But I have no issue being able to listen to music with data or wifi only. I don't need any downloaded offline music. I didnt click any download o...

op_mde-86ev1b
Newbie
Hey guys, I have a Google Pixel phone. Premium Plan. My playlists I have made take storage on my device. But I have no issue being able to listen to music with data or wifi only. I don't need any dow...
2018-06-06 6:15:04 AM
2018-06-06 10:57:57 AM
jsannn
Community Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Android APP not capturing broadcast from Player

PlanPremium DeviceHuawei P9 Lite Operating SystemAndroid 7.0 QuestionI have a Squeezebox that I use to play music on my system when I'm home. This works great on the PCs (running Windows and Debian) and on the Android when I'm home. At the moment I h...

Soloam
Casual Listener
Plan Premium Device Huawei P9 Lite Operating System Android 7.0 Question I have a Squeezebox that I use to play music on my system when I'm home. This works great on th...
2018-06-06 10:48:21 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

[Mobile] Spotify deactivates the shuffle play in playlists

Hello, I have a question. As already mentioned in the header, the Spotify mobile version (for me, on Android) does not allow me to shuffle play my playlists anymore since I reinstalled the application. When I click on a song in one of my playlists an...

ectosia
Casual Listener
Hello, I have a question. As already mentioned in the header, the Spotify mobile version (for me, on Android) does not allow me to shuffle play my playlists anymore since I reinstalled...
2018-05-20 6:41:27 PM
2018-06-06 9:39:44 AM
silleftw
Newbie
625 Views
3 replies
4 likes

625 Views
3 replies
4 likes

Spotify offline music disappearing

PlanPremiumCountry DeviceMoto x playOperating SystemAndroid 7.1.1 My Question or Issue I don't have the "Storage" setting in my Spotify app. I wanted to download songs to my SD card (that's mounted as an "internal shared storage") but the option isn'...

th3doctor
Regular
Plan Premium Country Device Moto x play Operating System Android 7.1.1 My Question or Issue I don't have the "Storage" setting in my Spotify app. I wanted to download so...
2018-06-05 1:53:56 PM
2018-06-06 5:57:19 AM
Dani_kinzel
Newbie
797 Views
3 replies
2 likes

797 Views
3 replies
2 likes

Andoid not playing Daily Mixes

The problem is that the daily mixes on my desktop don't appear on Home, just 2 of them appear but they're completly different from the ones I have on my laptop (6) and when I search daily mix on the search bar they all appear but when I click on any ...

PPP7
Casual Listener
The problem is that the daily mixes on my desktop don't appear on Home, just 2 of them appear but they're completly different from the ones I have on my laptop (6) and when I search daily mix on the ...
2018-06-06 5:17:36 AM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Laggy Skip Song Animation

PremiumMaltaGalaxy S8Android Oreo My Question or Issue The Animation when skipping through songs in a playlist by swiping on the cover art is laggy when playing music on my phone. Noticed that the problem doesn't take place when streaming music to my...

XIXDragoXCIX
Casual Listener
Premium Malta Galaxy S8 Android Oreo My Question or Issue The Animation when skipping through songs in a playlist by swiping on the cover art is laggy when playing music on my phon...
2018-06-06 3:13:39 AM
441 Views
0 replies
0 likes

441 Views
0 replies
0 likes

searching doesn't work

PlanFamilyCountryAustralia DeviceOppo R11sOperating SystemAndroid My Question or Issue Search for 'awex'. There is an artist called AWeX, however it is not shown. In fact if you search for 'awexx' it comes up. If you search for 'awrx' it comes up. Th...

Quabescore
Music Fan
Plan Family Country Australia Device Oppo R11s Operating System Android My Question or Issue Search for 'awex'. There is an artist called AWeX, however it...
2018-06-05 11:50:11 PM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

No sound from Spotify on Samsung Gear 3

Before the latest update of Samsung G3, spotify with Samsung Health worked fine, but now when Samsung Health announces my running statistics (how far I have left, how fast im running etc) spotify does not have any sound. I can see that music is playi...

catchyone
Newbie
Before the latest update of Samsung G3, spotify with Samsung Health worked fine, but now when Samsung Health announces my running statistics (how far I have left, how fast im running etc) spotify doe...
2018-01-10 2:09:42 PM
2018-06-05 10:22:50 PM
b9cj5-n_n4e44
Newbie
1671 Views
4 replies
2 likes

1671 Views
4 replies
2 likes

Spotify breaks up while streaming music and videos

PlanPremium FamilyCountry UsaDeviceLG G7 ThinQOperating SystemAndroid 8.0 My Question or IssueWhile streaming getting break ups every few seconds. I have uninstalled and re unstalled

goddess_bless
Regular
Plan Premium Family Country Usa Device LG G7 ThinQ Operating System Android 8.0 My Question or Issue While streaming getting break ups every few seconds. I have uninstalled and...
2018-06-05 9:55:10 PM
430 Views
0 replies
1 likes

430 Views
0 replies
1 likes

Solved!! Audio skipping like a scratched CD

Just since yesterday the audio in my Spotify app has been going out for a second or so about every fee minutes. It sounds like a CD that has been scratched. Didn't know if this was an issue with a new update or something? I have a Samsung Galaxy Acti...

Erindonovan93
Regular
Just since yesterday the audio in my Spotify app has been going out for a second or so about every fee minutes. It sounds like a CD that has been scratched. Didn't know if this was an issue with a ne...
2017-09-13 5:05:59 PM
2018-06-05 8:44:32 PM
Joe
Community Legend
89830 Views
45 replies
0 likes

89830 Views
45 replies
0 likes

Daily Mixes No Longer "On Demand" for Free Users?

PlanFreeCountryUSA DeviceT-Mobile RevvlOperating SystemAndroid My Question or IssueSince I began using Spotify approx 3 months ago, I've always had 6 Daily Mixes available to be played On Demand. About a week ago, Mixes 2-6 suddenly appeared only as ...

f_ml7e-ud2m3s
Casual Listener
Plan Free Country USA Device T-Mobile Revvl Operating System Android My Question or Issue Since I began using Spotify approx 3 months ago, I've always had 6 Daily Mixes availab...
2018-05-30 3:57:37 AM
2018-06-05 8:42:46 PM
Joe
Community Legend
4420 Views
2 replies
2 likes

4420 Views
2 replies
2 likes

I can't use the app

I can't use the app of Spotify on my s8.When I try to open, it doesn't work and stay black without doing anything. I wait but it keep showing this even if I restart the app or my smartphone.

Kitammuort
Casual Listener
I can't use the app of Spotify on my s8. When I try to open, it doesn't work and stay black without doing anything. I wait but it keep showing this even if I restart the app or my smartphone.
2018-06-02 12:33:58 AM
2018-06-05 8:04:00 PM
cdhart92
Newbie
1952 Views
15 replies
6 likes

1952 Views
15 replies
6 likes

Canciones borradas

¿Alguien puede ayudarme a recuperar canciones que fueron borradas dentro de un playlist (No el playlist en si solo canciones)?POR FAVOR

user-removed
Visitor
¿Alguien puede ayudarme a recuperar canciones que fueron borradas dentro de un playlist (No el playlist en si solo canciones)? POR FAVOR 😞
2018-06-05 8:01:19 PM
12563 Views
0 replies
44 likes
Help

12563 Views
0 replies
44 likes

Max songs not reached but can't download more

PlanPremiumCountry Germany DeviceHuawei mate 10 proOperating SystemAndroid 8.0 My Question or Issue Had some Playlist and albums downloaded.Downloaded the perry rhodan silver editions as far as possible. Heard the downloaded and deleted afterwards.Wa...

Bonian
Casual Listener
Plan Premium Country Germany Device Huawei mate 10 pro Operating System Android 8.0 My Question or Issue Had some Playlist and albums downloaded. Downloade...
2018-06-05 7:18:13 PM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

Settings Keep Resetting

Plan: PremiumCountry: United States Device: Samsung Galaxy S6Operating System: Android 7.0I've noticed that whenever I reopen the app I find that some of my settings and options have reverted to their default settings. Most often it is Streaming Qual...

nicetrybabyyy
Newbie
Plan: Premium Country: United States Device: Samsung Galaxy S6 Operating System: Android 7.0 I've noticed that whenever I reopen the app I find that some of my settings and opti...
2018-06-02 5:47:09 PM
2018-06-05 6:24:54 PM
mc-f8f6mim_vc
Casual Listener
1164 Views
3 replies
1 likes

1164 Views
3 replies
1 likes

What happened to shuffle mode?

PlanFreeCountryUK DeviceBush Spira D5Operating SystemAndroid 7.0 My Question or Issue What happened to shuffle mode? I accept that on free Spotify you can't select individual songs and that's fine but ever since they changed how the apps look every t...

bot_rw0x-2bt0
Newbie
Plan Free Country UK Device Bush Spira D5 Operating System Android 7.0 My Question or Issue What happened to shuffle mode? I accept that on free Spotify you can't select...
2018-06-05 1:47:34 PM
502 Views
0 replies
0 likes

502 Views
0 replies
0 likes

App continuously warns I need to upgrade to Android 4.1 or higher with Android 8.0

PlanPremiumCountry SWITZERLAND DeviceSamsung Galaxy 9 DuoOperating SystemAndroid Oreo My Question or Issue The current version of Spotify has a conflict with the latest Android version available for my device

1-67app7_cpki
Newbie
Plan Premium Country SWITZERLAND Device Samsung Galaxy 9 Duo Operating System Android Oreo My Question or Issue The current version of Spotify has a co...
2018-06-05 7:31:53 AM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Não consigo entrar no Spotify pelo android

Ao logar no aplicativo do Spotify pelo facebook eu recebo a seguinte mensagem "Estamos com problemas tente de novo mais tarde", estou com esse problema a 3 dias, porém em outros aparelhos eu consigo entrar normalmente, já exclui o aplicativo e reinst...

Bianca0418
Newbie
Ao logar no aplicativo do Spotify pelo facebook eu recebo a seguinte mensagem "Estamos com problemas tente de novo mais tarde", estou com esse problema a 3 dias, porém em outros aparelhos eu consigo ...
2018-06-05 1:32:56 AM
2018-06-05 4:54:26 AM
Sawlyn
Newbie
957 Views
2 replies
2 likes

957 Views
2 replies
2 likes

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