Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47866 Views
66 replies
25 likes

47866 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880409 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880409 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26931 Views
4 replies
0 likes

26931 Views
4 replies
0 likes

Chromecast keeps cutting out

Hello all, I have a reasonable internet connection (100 mBit) and Spotify keeps cutting out every 30 seconds or so when casting to my Audio Chrome Cast from one of my Android phones. Any thoughts as to what I should be looking at to resolve this? I'm...

Maindog
Casual Listener
Hello all, I have a reasonable internet connection (100 mBit) and Spotify keeps cutting out every 30 seconds or so when casting to my Audio Chrome Cast from one of my Android phones. Any tho...
2018-03-25 4:52:06 AM
2018-05-14 7:10:29 AM
collinL1
Newbie
3295 Views
4 replies
1 likes

3295 Views
4 replies
1 likes

Unable to follow artists

The artists I've followed disappear as if I've haven't followed, then I try to follow them again or even a new artist and the app doesn't let me so whenever I want to find an artist, I have to search for them every time since it doesn't appear on my ...

cesarsalcedar
Newbie
The artists I've followed disappear as if I've haven't followed, then I try to follow them again or even a new artist and the app doesn't let me so whenever I want to find an artist, I have to search...
2018-05-14 5:24:13 AM
288 Views
0 replies
3 likes

288 Views
0 replies
3 likes

Optimal settings for Bluetooth using LDAC in Android Oreo

I've got sweet Bluetooth IEM headphones (H2 from RBH) that support the new Sony "LDAC" Bluetooth codec that's available in Android Oreo (well, it's "somewhat" available -- my Samsung Galaxy S9 has LDAC available but only in Developer Options, which i...

Moonflight
Casual Listener
I've got sweet Bluetooth IEM headphones (H2 from RBH) that support the new Sony "LDAC" Bluetooth codec that's available in Android Oreo (well, it's "somewhat" available -- my Samsung Galaxy S9 has LD...
2018-05-06 12:07:16 AM
2018-05-14 5:01:07 AM
Moonflight
Casual Listener
30137 Views
2 replies
3 likes

30137 Views
2 replies
3 likes

Unable to play local files on mobile

I wanted to add new songs I downloaded into Spotify. While it can be played on the desktop app, I am unable to open nor download into my phone. I tried re-downloading rhe playlists that contains both existing and the new local files songs, but it did...

venhsu
Casual Listener
I wanted to add new songs I downloaded into Spotify. While it can be played on the desktop app, I am unable to open nor download into my phone. I tried re-downloading rhe playlists that cont...
2018-05-13 10:27:08 AM
2018-05-14 4:36:57 AM
venhsu
Casual Listener
843 Views
2 replies
0 likes

843 Views
2 replies
0 likes

Tenho spotify Premium, alguns minutos após colocar no Bluetooth, seja no wi fi em casa ou usando me

Spoiler (Highlight to read)Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já desinstalei limpei cache e na...

boutrosmed
Newbie
Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já...
2018-05-14 2:03:11 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

I can not get into spotify by my Samsung Galaxy J5

I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?

ddouglasf
Newbie
I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?
2018-05-13 12:15:38 AM
567 Views
0 replies
0 likes

567 Views
0 replies
0 likes

Can't log into the app AT ALL

Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.

joshuafraser69
Newbie
Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.
2018-05-13 9:08:16 PM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

"Listening to Spotify" doesn't show on discord when I use Android version of Spotify

Do I need to yell at discordapp or Spotify about this subject? Because the thing that says "listening to Spotify" doesn't show on discord when I listen to Spotify on my Android device.

AlekEagle
Casual Listener
Do I need to yell at discordapp or Spotify about this subject? Because the thing that says "listening to Spotify" doesn't show on discord when I listen to Spotify on my Android device.
2018-03-14 9:47:22 PM
2018-05-13 5:49:42 PM
Hajaky
Newbie
39887 Views
3 replies
9 likes

39887 Views
3 replies
9 likes

Error, Maximum amount of downloads reach.

I have just less than 2 GB left of storage on my Samasung Galaxy S8 and I get this error message. Is there a finite amount of songs that I can download ??? I thought I was free to download unroll my storage was full.Please advise me on what I can do ...

Jcoutts123
Casual Listener
I have just less than 2 GB left of storage on my Samasung Galaxy S8 and I get this error message. Is there a finite amount of songs that I can download ??? I thought I was free to download unr...
2018-05-13 5:29:05 PM
338 Views
0 replies
0 likes

338 Views
0 replies
0 likes

Álbum desapareceu da noite pro dia

O álbum The Final Cut do Pink Floyd sumui, quer dizer, todas as músicas do álbum estão desaparecidas.O que eu devo fazer pra resolver esse problema?

rparente
Newbie
O álbum The Final Cut do Pink Floyd sumui, quer dizer, todas as músicas do álbum estão desaparecidas. O que eu devo fazer pra resolver esse problema?
2018-05-13 7:47:57 AM
2018-05-13 4:01:37 PM
Bittencourt
Spotify Star
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Cache delete

If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?

Djkiwi
Newbie
If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?
2018-05-13 1:38:50 PM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

Can't search inside playlist

So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the playlist gets played when I select the searched son...

Yvalson1
Newbie
So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the ...
2018-05-13 1:35:58 PM
1003 Views
0 replies
1 likes

1003 Views
0 replies
1 likes

Help with shuffle and song searching

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and then it turns shuffle off again. This is only an i...

Mcclarya
Newbie
Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and...
2018-05-13 3:02:29 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Sptofiy not working on mobile data

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have looked at other threads here and have tried everythin...

hasoonsaee
Newbie
Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have lo...
2018-05-12 12:07:38 AM
1194 Views
0 replies
0 likes
sptoft

1194 Views
0 replies
0 likes

Android Bluetooth MAJOR issue - open for almost a year.

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?

gilcohen84
Gig Goer
https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?
2018-05-12 10:28:03 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Playing songs on artist but jumping to radio after one song

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of going to number 2 or next song in top songs list, goes...

Aerosmith92
Casual Listener
Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of goi...
2018-05-12 9:00:01 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Local files

HiI've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my android phone. Someone has the same problem and have th...

Praedith
Casual Listener
Hi I've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my an...
2018-05-12 3:14:52 PM
2018-05-12 7:43:00 PM
Praedith
Casual Listener
350 Views
2 replies
0 likes

350 Views
2 replies
0 likes

Can't skip through the song - resets to the beginning

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from official artists I mean) but I can't in the songs d...

koritsukori
Newbie
I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from ...
2018-05-07 9:02:27 PM
2018-05-12 6:55:18 PM
Ozulus
Regular
3621 Views
3 replies
1 likes

3621 Views
3 replies
1 likes

can't forward or rewind on a song?

I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The songs play fine but I can't click on the timeline or else it...

rickjlim
Casual Listener
I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The ...
2018-05-10 3:23:24 AM
2018-05-12 5:57:17 PM
HussyKk
Newbie
1634 Views
2 replies
1 likes

1634 Views
2 replies
1 likes

complaint for teaching the Spotify application for Android

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com.I would like to know if this email belongs to Spotify. Thank you ...

MaxiRubio
Newbie
Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com. I would like...
2018-05-07 6:59:30 PM
2018-05-12 5:22:57 PM
santigaitero
Newbie
721 Views
1 replies
0 likes

721 Views
1 replies
0 likes

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