Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47074 Views
66 replies
25 likes

47074 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879957 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879957 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Solved!! Subscription cancelled

Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service. Vote with your wa...

Scooby359
Casual Listener
Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn'...
2012-04-17 11:30:08 PM
2018-04-27 10:44:28 PM
Misstina73
Newbie
13770 Views
51 replies
28 likes

13770 Views
51 replies
28 likes

Can't skip when casting

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other devices and click on my TV. And then I cannot skip...

samhowell96
Casual Listener
When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other...
2018-03-30 5:15:59 AM
2018-04-27 9:19:51 PM
1167009324
Newbie
977 Views
4 replies
1 likes

977 Views
4 replies
1 likes

Superuser Contribution BUG!? Cannot start playlist using the filter bar

OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the playlist is an endless loop of just this one song. Additional ta...

Bäär
Regular
OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the...
2018-04-05 1:12:42 AM
2018-04-27 6:53:14 PM
Bäär
Regular
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

Using a smartwatch to remote spotify

Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost and I saw that some of android smartwatch don't support spot...

Goregrinder
Newbie
Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost ...
2018-04-27 6:35:28 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Android notification control

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone how to keep this from happening?

dottemechy
Newbie
On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone h...
2018-04-27 6:13:10 PM
283 Views
0 replies
1 likes

283 Views
0 replies
1 likes

The new update on Android

Am I the only one who absolutely hates the new update.You can't listen to saved songs, the whole app is now way more complicated.You can't even look at the songs in your playlist.Please help

Runeherreman
Newbie
Am I the only one who absolutely hates the new update. You can't listen to saved songs, the whole app is now way more complicated. You can't even look at the songs in your playlist. Please help &...
2018-03-11 7:41:32 PM
2018-04-27 5:34:10 PM
JakeAdams
Newbie
1607 Views
2 replies
4 likes

1607 Views
2 replies
4 likes

Album art missing on local files

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

user-removed
Visitor
When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?
2018-04-27 4:57:33 PM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Spotify stops when using Polar A370 heart rate monitor

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, but closing the app and turning headphones off and on usually ...

kristeeninsd
Newbie
Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, bu...
2018-04-27 4:05:42 PM
559 Views
0 replies
0 likes

559 Views
0 replies
0 likes

explicit content button

I would like the option to remove the (report explicit content) button.I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to remove this button should up to the user.btw love spot...

jungledore
Newbie
I would like the option to remove the (report explicit content) button. I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to ...
2018-04-27 11:28:00 AM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Offline downloads stuck at 0%

Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried:- Switching WiFi networks- Removing the cache- Reinstalling the app- Removing all offline devices from the account page All w...

user-removed
Visitor
Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried: - Switching WiFi networks - Removing the cache - Rei...
2018-04-24 10:32:01 AM
2018-04-27 10:49:31 AM
user-removed
Not applicable
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

Spotify does not work in my Moto M

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

ezequielerrecar
Newbie
I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.
2018-04-26 12:53:51 AM
2018-04-27 10:44:41 AM
Nico
Community Legend
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

I cant login to my samsung app

Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. Thanks in advance

saladka1
Newbie
Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. &nbsp...
2018-04-27 4:12:30 AM
2018-04-27 5:58:23 AM
MattSuda
Spotify Star
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Spotify freezes/stops playing music randomly on Google Pixel 2

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

tessaw
Newbie
Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?
2018-04-27 4:26:34 AM
627 Views
0 replies
1 likes

627 Views
0 replies
1 likes

Equalizer for Android

What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it move?

srstmss
Newbie
What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it m...
2018-04-27 3:09:17 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Widget

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that even terminating the app in any way the album cove...

user-removed
Visitor
Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that...
2018-04-26 7:48:37 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Samsung Gear Support - IconX earbuds

Does Spotify allows me to download music to and play from IconX earbuds? I have been trying to download music to my Gear IconX to no avail. IF not, does anyone know which streaming program allows music to be downloaded or sync with external HD on Sam...

Dre10M
Newbie
Does Spotify allows me to download music to and play from IconX earbuds? I have been trying to download music to my Gear IconX to no avail. IF not, does anyone know which streaming progra...
2016-12-03 2:45:34 AM
2018-04-26 7:48:21 PM
Mechabjornis
Casual Listener
32406 Views
26 replies
5 likes

32406 Views
26 replies
5 likes

Solved!! Android phone and tracks keep pausing/stopping

I am on an S8 and have Spotify premium. Since the update yesterday(24th april) the music keeps pausing/stopping and I can find no reason for it. I have tried logging out, reinstalling and still the same. Tried all the forums, thought it was some batt...

Misssarahblue
Casual Listener
I am on an S8 and have Spotify premium. Since the update yesterday(24th april) the music keeps pausing/stopping and I can find no reason for it. I have tried logging out, reinstalling and still the s...
2018-04-25 9:44:50 AM
2018-04-26 6:15:01 PM
Misssarahblue
Casual Listener
15929 Views
2 replies
2 likes

15929 Views
2 replies
2 likes

Disabling full screen artwork on the lockscreen

Is this even a possible? Back when I was using an iPhone, the artwork showed up in a small box (I can endure that) but on Android devices (currently OnePlus 5T) the situation is like this (check the attached file). Spotify just replaces my lockscreen...

i-liek-turtals
Newbie
Is this even a possible? Back when I was using an iPhone, the artwork showed up in a small box (I can endure that) but on Android devices (currently OnePlus 5T) the situation is like this (check the ...
2018-04-26 3:33:50 PM
851 Views
0 replies
3 likes

851 Views
0 replies
3 likes

Solved!! Spotify app keeps popping up on its own

Using a GS3 with 4.2.2. Basically the spotify app keeps popping up for no good reason in many situations. I dont want the app to start up when I plug in my headphones. The app also opens up every time I unlock the phone from the lock screen. The most...

wrhydfghjdfth
Regular
Using a GS3 with 4.2.2. Basically the spotify app keeps popping up for no good reason in many situations. I dont want the app to start up when I plug in my headphones. The app also opens up every tim...
2014-06-15 8:45:04 AM
2018-04-26 2:50:33 PM
BigHead17
Casual Listener
143266 Views
31 replies
4 likes

143266 Views
31 replies
4 likes

2 devices 1 account

My wife has Spotify premium on her phone but when I log into her account on my phone it's not premium, it's still the free version. We don't play music at the same time but we don't like to use the same account. How do I have Spotify premium on more ...

user-removed
Visitor
My wife has Spotify premium on her phone but when I log into her account on my phone it's not premium, it's still the free version. We don't play music at the same time but we don't like to use the s...
2018-04-26 2:43:37 PM
2018-04-26 2:46:37 PM
Nico
Community Legend
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

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