Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47858 Views
66 replies
25 likes

47858 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880400 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880400 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26928 Views
4 replies
0 likes

26928 Views
4 replies
0 likes

Unable to follow friends

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via their Spotify account names, but when I check their pag...

Oldmanrupee
Casual Listener
Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via thei...
2018-04-20 12:57:04 AM
2018-04-24 12:44:49 PM
Oldmanrupee
Casual Listener
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Everytime I click on an artist, it says I'm offline

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."

neerh
Newbie
I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."
2018-04-24 12:17:11 PM
486 Views
0 replies
0 likes

486 Views
0 replies
0 likes

Facebook share- invalid oauth access token

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue going back to at least 2013. I log in to my Spotify a...

Ajcantrell89
Casual Listener
Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue go...
2018-04-19 4:53:03 AM
2018-04-24 11:44:33 AM
favsantos
Casual Listener
2418 Views
6 replies
4 likes

2418 Views
6 replies
4 likes

Solved!! The offline mode isn't working

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs 5 times but it doesn't work anyway. Today I have ...

Simoloco
Casual Listener
Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs ...
2017-03-21 1:45:47 PM
2018-04-24 10:05:01 AM
Paul73
Casual Listener
10015 Views
4 replies
0 likes

10015 Views
4 replies
0 likes

Lots of errors

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on the list, it generally won't add more and if it do...

jsnajdar
Newbie
Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on...
2018-04-24 9:28:17 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Can't play iTunes imported playlists

I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started listening spotify in my new phone the iTunes playlists...

leslyvds
Newbie
I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started lis...
2018-04-24 5:45:14 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Spotify se detuvo/Spotify has stopped working en Samsung Galaxy J7 (2016)

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice "Spotify se detuvo". Probé desinstalando la app y r...

georgimonti
Newbie
Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice ...
2018-04-24 5:18:01 AM
627 Views
0 replies
1 likes

627 Views
0 replies
1 likes

Songs glitching

Hey guys.Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no idea why or how to stop it. Any ideas??

ShannonRosealie
Newbie
Hey guys. Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no ide...
2017-09-06 10:13:28 PM
2018-04-24 2:25:10 AM
CathyCat
Newbie
1341 Views
5 replies
9 likes

1341 Views
5 replies
9 likes

"Ok Google" wont play while offline

Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?

Raoulduke88
Newbie
Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?
2018-04-24 2:13:51 AM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

Recently Played

I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfollowed all my Artists but it is still in my recently play...

Tonya36
Newbie
I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfo...
2018-04-24 1:38:19 AM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Where are the offline songs in my SD card, after I changed to a new device?

HelloRecently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline songs were not recognized. There is a way to make it wor...

Limatic
Newbie
Hello Recently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline son...
2018-04-23 9:59:22 PM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

I cant login on my phone

Hi, I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing the app and taking my sd card out but still no way to log in...

addder
Newbie
Hi, I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing ...
2018-04-23 8:02:50 PM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

How to change pause / auto shut off time

So after Spotify is paused for x amount of time it automatically shuts off. Is there a way to turn this off or change the length of time the app waits before shutting off? I use the app Zombies, Run! which pauses music periodically to play little sto...

HadMatter
Newbie
So after Spotify is paused for x amount of time it automatically shuts off. Is there a way to turn this off or change the length of time the app waits before shutting off? I use the app Zombies, Run!...
2018-04-23 6:48:15 PM
774 Views
0 replies
1 likes

774 Views
0 replies
1 likes

Solved!! bluetooth auto play doesnt work in car :/

hi i find that the Spotify apps doesnt like to auto play much - sometimes it might but mainly not poweramp works ok i use the app in offline mode when in car - maybe it relates to this? ie app is trying to go online thanksdan using htc m8 4.4.2 and v...

user-removed
Visitor
hi i find that the Spotify apps doesnt like to auto play much - sometimes it might but mainly not poweramp works ok i use the app in offline mode when in car - maybe it rel...
2015-07-21 12:21:44 AM
2018-04-23 6:14:38 PM
kevine711
Newbie
73621 Views
20 replies
1 likes

73621 Views
20 replies
1 likes

Spotify Downloads take up space on two devices

Hi Spotify Team, I have two android devices (my phone and my tablet). My phone doesn't have an sd card slot, so my storage is limited, but my tablet has plenty of storage. Therefor I download alot of music on my tablet. But the storage taken up by th...

19rena70
Newbie
Hi Spotify Team, I have two android devices (my phone and my tablet). My phone doesn't have an sd card slot, so my storage is limited, but my tablet has plenty of storage. Therefor I downloa...
2018-04-23 5:32:47 PM
427 Views
0 replies
0 likes

427 Views
0 replies
0 likes

Videos won't play on android

I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to a gray screen. Any ideas on what is wrong?

Biggumz
Newbie
I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to ...
2018-04-23 4:56:19 PM
331 Views
0 replies
3 likes

331 Views
0 replies
3 likes

Spotify crashes on Android

Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playing a long track (1h+ from Spotify - not my own). Since then it got ...

user-removed
Visitor
Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playi...
2018-03-04 9:16:28 PM
2018-04-23 2:56:57 PM
user-removed
Not applicable
6756 Views
17 replies
4 likes

6756 Views
17 replies
4 likes

Spotify connect: Sonos devices not found

Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I have other devices (i.e. a desktop or laptop) running Spotify, ...

sodhi
Casual Listener
Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I hav...
2018-04-23 2:14:53 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Spotify causes the SIM Card to be ejected

Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card with a new one and reseted my System and reconfigured it from scratch....

swagedi1
Newbie
Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card w...
2018-04-23 2:02:40 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

DamJ
Regular
I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...
2018-04-23 1:34:08 PM
236 Views
0 replies
0 likes
Android

236 Views
0 replies
0 likes

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