Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62362 Views
68 replies
26 likes

62362 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28522 Views
5 replies
0 likes

28522 Views
5 replies
0 likes

Superuser Contribution Shuffle

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I don't have premium, but I want to be able to shuffle ...

joireman
Newbie
I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I do...
2018-03-27 4:00:39 AM
2018-04-24 5:12:42 PM
sara_boccia
Casual Listener
661 Views
2 replies
1 likes

661 Views
2 replies
1 likes

Shuffle play not random

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

Kazuummaa
Newbie
I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?
2018-04-20 5:39:04 PM
2018-04-24 4:54:17 PM
jeffhpc1
Gig Goer
508 Views
1 replies
3 likes

508 Views
1 replies
3 likes

Spotify cache issue

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the app just to clear all the "user data" cache being s...

jrdnkasparek
Gig Goer
Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the ...
2018-04-24 4:31:57 PM
498 Views
0 replies
0 likes

498 Views
0 replies
0 likes

PLEASE give an option to not automatically go to a different screen for a song when selecting a song

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art.I just want it to stay on the same playlist screen while playing a song! I listen to so...

alcaponeben
Casual Listener
I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art. I just want it to stay on the ...
2018-04-24 3:22:27 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

mobile phone

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.

ulasbekir
Newbie
I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.
2018-04-24 3:15:22 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Huge data consumption today

Hello,I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only streaming for an hour or so this morning but most were song...

4pk
Newbie
Hello, I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only stream...
2018-04-24 3:11:16 PM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Solved!! Add to queue not working

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

bombay2cycleclb
Casual Listener
Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.
2017-04-05 8:16:11 PM
2018-04-24 1:13:26 PM
krystah
Newbie
18840 Views
7 replies
0 likes

18840 Views
7 replies
0 likes

Unable to follow friends

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via their Spotify account names, but when I check their pag...

Oldmanrupee
Casual Listener
Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via thei...
2018-04-20 12:57:04 AM
2018-04-24 12:44:49 PM
Oldmanrupee
Casual Listener
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Everytime I click on an artist, it says I'm offline

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."

neerh
Newbie
I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."
2018-04-24 12:17:11 PM
510 Views
0 replies
0 likes

510 Views
0 replies
0 likes

Facebook share- invalid oauth access token

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue going back to at least 2013. I log in to my Spotify a...

Ajcantrell89
Casual Listener
Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue go...
2018-04-19 4:53:03 AM
2018-04-24 11:44:33 AM
favsantos
Casual Listener
2515 Views
6 replies
4 likes

2515 Views
6 replies
4 likes

Solved!! The offline mode isn't working

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs 5 times but it doesn't work anyway. Today I have ...

Simoloco
Casual Listener
Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs ...
2017-03-21 1:45:47 PM
2018-04-24 10:05:01 AM
Paul73
Casual Listener
10194 Views
4 replies
0 likes

10194 Views
4 replies
0 likes

Lots of errors

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on the list, it generally won't add more and if it do...

jsnajdar
Newbie
Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on...
2018-04-24 9:28:17 AM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Can't play iTunes imported playlists

I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started listening spotify in my new phone the iTunes playlists...

leslyvds
Newbie
I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started lis...
2018-04-24 5:45:14 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Spotify se detuvo/Spotify has stopped working en Samsung Galaxy J7 (2016)

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice "Spotify se detuvo". Probé desinstalando la app y r...

georgimonti
Newbie
Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice ...
2018-04-24 5:18:01 AM
639 Views
0 replies
1 likes

639 Views
0 replies
1 likes

Songs glitching

Hey guys.Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no idea why or how to stop it. Any ideas??

ShannonRosealie
Newbie
Hey guys. Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no ide...
2017-09-06 10:13:28 PM
2018-04-24 2:25:10 AM
CathyCat
Newbie
1448 Views
5 replies
9 likes

1448 Views
5 replies
9 likes

"Ok Google" wont play while offline

Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?

Raoulduke88
Newbie
Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?
2018-04-24 2:13:51 AM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Recently Played

I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfollowed all my Artists but it is still in my recently play...

Tonya36
Newbie
I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfo...
2018-04-24 1:38:19 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Where are the offline songs in my SD card, after I changed to a new device?

HelloRecently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline songs were not recognized. There is a way to make it wor...

Limatic
Newbie
Hello Recently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline son...
2018-04-23 9:59:22 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

I cant login on my phone

Hi, I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing the app and taking my sd card out but still no way to log in...

addder
Newbie
Hi, I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing ...
2018-04-23 8:02:50 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

How to change pause / auto shut off time

So after Spotify is paused for x amount of time it automatically shuts off. Is there a way to turn this off or change the length of time the app waits before shutting off? I use the app Zombies, Run! which pauses music periodically to play little sto...

HadMatter
Newbie
So after Spotify is paused for x amount of time it automatically shuts off. Is there a way to turn this off or change the length of time the app waits before shutting off? I use the app Zombies, Run!...
2018-04-23 6:48:15 PM
805 Views
0 replies
1 likes

805 Views
0 replies
1 likes

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