Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66517 Views
68 replies
26 likes

66517 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28869 Views
5 replies
0 likes

28869 Views
5 replies
0 likes

No puedo iniciar sesión Spotify

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar sesión pero la configuración dice que no puede así que...

Sword_byakko
Newbie
Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar ses...
2018-04-18 5:00:58 PM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

Songs imported from pc wont play on my phone.

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc.Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play, I literally tried everything on youtube, and yes I d...

user-removed
Visitor
Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc. Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play,...
2018-04-05 7:51:20 PM
2018-04-18 4:52:12 PM
user-removed
Not applicable
576 Views
4 replies
0 likes

576 Views
4 replies
0 likes

Spotify can't connect to the internet although internet connection is very good

Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days it's suddenly not possible for me to listen to music or download playlists completely on t...

dc_moare
Newbie
Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days&...
2018-04-18 4:39:45 PM
416 Views
0 replies
0 likes

416 Views
0 replies
0 likes

Play, Pause, Next Song doesn't work with headset

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working.The strange thing is that I'm able to skip songs 2-3 times, but after that nothing happens. With a Bluetooth headset, the problem is simila...

Jowl87
Casual Listener
Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working. The strange thing is that I'm able to skip songs 2-3 times, but after that nothing hap...
2017-10-24 7:46:10 AM
2018-04-18 2:36:42 PM
1141403358
Newbie
6211 Views
6 replies
7 likes
Android
button controls
headset
SamsungS8
skip song

6211 Views
6 replies
7 likes

Problème gestion musique en voiture

Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la possibilité de changer les musiques depuis le poste ou les comma...

Chesteria
Newbie
Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la poss...
2018-04-18 2:00:34 PM
2062 Views
0 replies
3 likes

2062 Views
0 replies
3 likes

Device regullary logouts and removes local cache

Hi,I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with low internet connection i have local cache on internal ...

jorgosw
Newbie
Hi, I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with lo...
2018-04-18 1:31:59 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Download over cellular off, still downloads over cellular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day.I'm running:Spotify 8.4.19.792 armV7Android 7.0Samsung Galaxy A5 2017Samsung Experience 8.1As this turned ...

Neil_Boekend
Regular
I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day. I'm running: Spotify 8.4.19.792 armV7 Android ...
2017-09-25 4:49:34 PM
2018-04-18 12:43:50 PM
pnkjones
Newbie
4653 Views
9 replies
11 likes

4653 Views
9 replies
11 likes

Spotify randomly skips to next track. It will not finish a single song no more.

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and so on. Spotify will not finish a single song no more...

J0kkebr0k
Regular
I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and s...
2014-10-01 10:37:44 AM
2018-04-18 11:40:07 AM
SebLP
Newbie
37741 Views
13 replies
5 likes

37741 Views
13 replies
5 likes

New Spotify UI - make it optional

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all the Titles are now ugly cropped, also the function to switc...

epicvision
Regular
Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all t...
2018-04-18 11:22:14 AM
1574 Views
0 replies
0 likes

1574 Views
0 replies
0 likes

Can't play certain artists on Android Phones.

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore).When I select any track by one of those artists, the now playing bar in the bottom of the app disappears. When I choose "Shuf...

user-removed
Visitor
For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore). When I select any track by one of those artists, the now playing bar...
2017-10-19 3:24:37 PM
2018-04-18 8:23:37 AM
user-removed
Not applicable
492 Views
2 replies
0 likes

492 Views
2 replies
0 likes

Cannot switch with Device Connect

Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...

BogdanB
Newbie
Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and ...
2018-04-18 7:09:09 AM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Audio quality keeps resetting itself back

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...

reauxi
Casual Listener
I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...
2018-04-17 9:04:23 PM
2018-04-18 6:44:23 AM
reauxi
Casual Listener
967 Views
2 replies
3 likes

967 Views
2 replies
3 likes

Small bug when I manually start a song

Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

Lepazu
Casual Listener
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
2018-03-15 7:51:15 PM
2018-04-18 5:53:50 AM
ticked_off
Casual Listener
870 Views
6 replies
2 likes

870 Views
6 replies
2 likes

Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

EllyAllen
Casual Listener
Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing...
2017-11-02 12:17:45 PM
2018-04-18 5:18:32 AM
user-removed
Not applicable
25146 Views
4 replies
0 likes

25146 Views
4 replies
0 likes

Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

Audrey_ethier
Newbie
When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
2018-04-17 12:05:27 AM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

queaky
Casual Listener
What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
2015-07-13 10:31:51 AM
2018-04-17 12:01:29 AM
harveyjay73
Newbie
235375 Views
46 replies
8 likes

235375 Views
46 replies
8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

Hooflee
Newbie
I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing work...
2018-04-17 11:50:01 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Daily mix disappear after premium.

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.

NewUserAlex
Casual Listener
The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android an...
2018-04-17 4:29:09 PM
2018-04-17 11:27:15 PM
NewUserAlex
Casual Listener
457 Views
2 replies
0 likes

457 Views
2 replies
0 likes

no shuffle or repeat on spotify weekly?

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

anewson
Casual Listener
the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
2018-04-17 10:12:46 PM
505 Views
0 replies
1 likes

505 Views
0 replies
1 likes

Album Picture

Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?

Mobaz
Newbie
Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...
2018-04-17 9:57:03 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

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