Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56406 Views
68 replies
25 likes

56406 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27967 Views
5 replies
0 likes

27967 Views
5 replies
0 likes

My Spotify on android phone

My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can do that so can anyone help me to get back on my Sp...

Midnight231
Casual Listener
My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can...
2018-04-13 7:28:44 AM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Unknown device taking control of my spotify and changing my lists

When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears within a half hour.I've tried the sign out of every...

Leekified
Newbie
When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears ...
2018-04-13 7:06:49 AM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Shuffle/Loop replaced with Like/Dislike

I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to loop just so i can loop the songs elsewhere. Can any...

jimmytsai1993
Casual Listener
I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to l...
2018-04-13 5:47:32 AM
438 Views
0 replies
2 likes

438 Views
0 replies
2 likes

PIERDO TODAS MIS DESCARGAS Y SE CIERRA MI SESIÓN INESPERADAMENTE.

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar uno o dos dias escuchando por bluetooth en el auto en...

user-removed
Visitor
Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar un...
2016-08-06 9:36:48 PM
2018-04-13 4:43:39 AM
blackcatone
Newbie
12157 Views
10 replies
11 likes

12157 Views
10 replies
11 likes

Solved!! Spotify keeps automatically switching downloads to internal storage

I have a Samsung phone with about 8gb of internal storage and a 64gb external sd card. Naturally I would want to store my Spotify downloads om my external sd card. This seems to work fine for a while, but shortly after Spotify automatically switches ...

flut1
Regular
I have a Samsung phone with about 8gb of internal storage and a 64gb external sd card. Naturally I would want to store my Spotify downloads om my external sd card. This seems to work fine for a while...
2016-06-03 9:05:14 PM
2018-04-13 3:54:06 AM
mtubillybob
Casual Listener
32680 Views
59 replies
40 likes

32680 Views
59 replies
40 likes

spotify works on mobile data connection,but doesnt on wifi connection

i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the mobile data connection, it did login. why is this h...

jeremyk1
Newbie
i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the ...
2018-04-13 2:21:44 AM
415 Views
0 replies
0 likes

415 Views
0 replies
0 likes

Unable to play videos at all

Unable to play videos at all even after changing country and/or using a VPN

johngrish96
Newbie
Unable to play videos at all even after changing country and/or using a VPN
2018-04-13 1:14:53 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Useless download

My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else

Musashi96p
Newbie
My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else
2018-04-12 12:09:58 AM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Spotify deleting downloaded music

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had deleted everything before loading the SD card into my S9+...

gloryatsea
Newbie
Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had delete...
2018-04-12 11:23:13 PM
542 Views
0 replies
0 likes

542 Views
0 replies
0 likes

Solved!!Superuser Contribution Removed the ability to shuffle play all playlist in a folder?

In the new update for the Android app, it seems they removed the option to play all playlist in a folder, is that true? I used it all the time because I follow a lot of playlist and to be able to listen to them all in shuffle mode where fantastic... ...

Anden4444
Casual Listener
In the new update for the Android app, it seems they removed the option to play all playlist in a folder, is that true? I used it all the time because I follow a lot of playlist and to be able to lis...
2017-03-05 5:38:27 PM
2018-04-12 11:12:56 PM
daxl70
Casual Listener
40141 Views
283 replies
152 likes

40141 Views
283 replies
152 likes

Tu configuración actual está establecida en modo offline

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

ninozka
Newbie
No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.
2018-04-12 9:28:12 PM
2411 Views
0 replies
6 likes

2411 Views
0 replies
6 likes

Playlist name

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I liked It better when the Name of the Playlist was J...

mr10001
Newbie
After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I ...
2018-04-12 8:40:06 PM
621 Views
0 replies
0 likes

621 Views
0 replies
0 likes

Superuser Contribution Have to log out everytime.

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. Then I have to log in everytime I open the app..Huh? T...

Ponygirlv6
Newbie
I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. The...
2018-04-03 3:44:56 PM
2018-04-12 8:38:39 PM
SergioDavid
Roadie
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Superuser Contribution Downloads

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

Khiara_99
Newbie
I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.
2018-04-03 10:10:53 AM
2018-04-12 8:36:34 PM
SergioDavid
Roadie
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Superuser Contribution Sorry, something went wrong - Android

I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked.But, the rest works. Android 8.1

leonardobg7
Newbie
I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked. But, the rest works. Android 8.1
2018-04-03 7:20:32 AM
2018-04-12 8:34:50 PM
SergioDavid
Roadie
741 Views
1 replies
0 likes

741 Views
1 replies
0 likes

Songs play Randomly on S8

Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all devices again. Does anyone else have this problem? Can you help...

Obi91
Casual Listener
Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all dev...
2018-04-12 9:04:23 AM
2018-04-12 8:13:12 PM
mfcodonoso
Newbie
369 Views
2 replies
2 likes

369 Views
2 replies
2 likes

Mi pago no se refleja. Lo Page en Oxxo que puedo hacer?

Que puedo hacer si mi prado no se ve reflejado? :'c

Mariosegura
Newbie
Que puedo hacer si mi prado no se ve reflejado? :'c
2018-04-12 8:09:21 PM
451 Views
0 replies
0 likes

451 Views
0 replies
0 likes

Music changed and stop playing through my device.

I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a less-than-appropriate rap song that anyone could have ...

Miles_Prower
Newbie
I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a les...
2018-04-12 7:57:26 PM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify crashes when I turn of the screen

Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on the app restarts. This is independent from the screen lock. Wh...

7998857
Regular
Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on th...
2017-01-08 1:54:41 PM
2018-04-12 6:22:10 PM
GMelanie
Newbie
22576 Views
16 replies
2 likes

22576 Views
16 replies
2 likes

Solved!! Google Assistant / ok google still not working

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be fixed? Im a Spotify premium subscriber. It makes voi...

sliceofportion
Regular
On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be f...
2017-09-15 10:41:59 AM
2018-04-12 6:12:21 PM
fedezari
Casual Listener
39349 Views
15 replies
1 likes

39349 Views
15 replies
1 likes

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