Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48174 Views
66 replies
25 likes

48174 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880519 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880519 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26954 Views
4 replies
0 likes

26954 Views
4 replies
0 likes

Superuser Contribution I can't use the free premium (30 days)

Hi. My credit card is okay. I give the informations for the free premium but it's still not active..

BeyazMajeste
Casual Listener
Hi. My credit card is okay. I give the informations for the free premium but it's still not active..
2018-03-23 5:54:33 PM
2018-04-02 1:25:24 AM
Alfredo
Roadie
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

Superuser Contribution selections and radio are not displayed

Hello. I used 3 months free premium accant. After paid subscription .no, the radio and collections have disappeared. If I install an older version of the application, then everything works.android 7.1.2. V 8.4.45.633

Matros91
Newbie
Hello. I used 3 months free premium accant. After paid subscription .no, the radio and collections have disappeared. If I install an older version of the application, then everything works.android 7....
2018-03-23 5:24:50 PM
2018-04-01 12:34:15 AM
Alfredo
Roadie
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Superuser Contribution Album disappeared

Hi used to listen the following album “Il meglio dello Zecchino d’Oro” REmastered 2017 – Piccolo Coro “Mariele Ventre” but it suddenly became impossible to listen: I see it, but all the songs, save two, are listed in grey and impossible to play. Why?

Raclette
Newbie
Hi used to listen the following album “Il meglio dello Zecchino d’Oro” REmastered 2017 – Piccolo Coro “Mariele Ventre” but it suddenly became impossible to listen: I see it, but all the songs, ...
2018-03-23 4:33:34 PM
2018-04-01 12:17:18 AM
Alfredo
Roadie
350 Views
1 replies
1 likes

350 Views
1 replies
1 likes

Solved!!Superuser Contribution Spotify interface (Android)

Hello Spotify ! A few days ago I made a new Spotify account and everything went well until I logged on my Mobile Phone with my new Spotify account and it was different .. new interface , design , I think you know about what i'm talkin about and here ...

user-removed
Visitor
Hello Spotify ! A few days ago I made a new Spotify account and everything went well until I logged on my Mobile Phone with my new Spotify account and it was different .. new inte...
2018-03-23 3:17:50 PM
2018-04-01 11:55:08 PM
Alfredo
Roadie
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

Superuser Contribution Spotify on my Gear S3 Classic

Hello I've been trying to get Spotify to work properly on my smartwatch and whenever I try to login (with wifi enabled) so I can get offline playlists and the works, it just tells me to get premium. I do have premium but it's premium family that I'm ...

JLind
Casual Listener
Hello I've been trying to get Spotify to work properly on my smartwatch and whenever I try to login (with wifi enabled) so I can get offline playlists and the works, it just tells me to get ...
2018-03-23 1:49:50 PM
2018-04-01 11:52:14 PM
JLind
Casual Listener
363 Views
2 replies
0 likes

363 Views
2 replies
0 likes

Superuser Contribution Automatically disabling shuffle and autoplay

When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?

Sinayoussefi
Newbie
When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?
2018-03-21 4:48:37 PM
2018-04-01 11:52:08 PM
Alfredo
Roadie
459 Views
2 replies
0 likes

459 Views
2 replies
0 likes

Cannot login in offline mode

Hi. I have a Problem sometimes with spotify. Once or twice a week it says wen i open it on my phone that i need internet connection to login. I am using spotify mostly in offline mode and this happened on my old phone HTC desire 626 and on my New pho...

Nanjun92
Casual Listener
Hi. I have a Problem sometimes with spotify. Once or twice a week it says wen i open it on my phone that i need internet connection to login. I am using spotify mostly in offline...
2018-04-01 10:18:02 PM
2018-04-01 11:13:28 PM
Nanjun92
Casual Listener
333 Views
2 replies
0 likes

333 Views
2 replies
0 likes

Spotify on multiple devices

Hi, I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature. I have a question regarding that. If I am streaming music on my phone then someone else(ex. Brother) log...

Tkaeri14
Newbie
Hi, I know that it is not allowed to stream music on multiple devices at the same time using the same account unless we use offline mode feature. I have a question regarding t...
2018-04-01 4:01:54 PM
2018-04-01 10:46:48 PM
gorkemdeemirel
Regular
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

How to get music out of shuffle?

How do i get music out of shuffle the crossed arrows have disappeared

Rhiannalovesatl
Newbie
How do i get music out of shuffle the crossed arrows have disappeared
2018-04-01 10:26:49 PM
2018-04-01 10:39:56 PM
gorkemdeemirel
Regular
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

My storage to SD card has disappeared?

It all started this morning...I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maximum amount of 3 devices to sign into at once..." and ...

Epitrix
Casual Listener
It all started this morning... I walked outside and went to turn on my music as I waited on the sidewalk. I was greeted with a message with something along the lines of "... you've reached your maxi...
2018-04-01 5:57:09 AM
2018-04-01 9:31:06 PM
Epitrix
Casual Listener
1143 Views
4 replies
0 likes

1143 Views
4 replies
0 likes

Solved!! Only show offline content?

With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon. Is there a way to only show downloaded content in...

xiglet
Newbie
With an earlier version if spotify, I was able to only display offline content when in offline mode. With the latest versions, I have to browse through tons of playlists to find one with a green icon...
2014-11-21 11:47:13 PM
2018-04-01 8:22:40 PM
zchopper62
Regular
128629 Views
25 replies
6 likes

128629 Views
25 replies
6 likes

Solved!! Offline mode (unavailable now)

Hey, I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happening? And yes i am a premium user.Thanks in advance for any...

Lilithious
Newbie
Hey, I have just updated Spotify app on my mobile and now I am not able to listen to music in offline mode. It says litterally that the playback section is unavailable. Any idea what is happen...
2018-04-01 10:38:04 AM
2018-04-01 1:56:30 PM
gorkemdeemirel
Regular
53948 Views
1 replies
2 likes

53948 Views
1 replies
2 likes

Cannot log in on Android app

I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil the task.

lena_lu
Newbie
I've tried everything, from password resets to uninstalling/reinstalling the app. It does not work. When I click the button that says 'login' it shows no message whatsoever, it simply does not fulfil...
2018-04-01 1:33:14 PM
2018-04-01 1:49:24 PM
gorkemdeemirel
Regular
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Downloaded Music Being Deleted

So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to re...

djfilms89
Visitor
So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as i...
2018-02-23 8:33:01 PM
2018-04-01 10:38:08 AM
neil741
Regular
1386 Views
5 replies
11 likes
Deleted downloads
Deleted music

1386 Views
5 replies
11 likes

"Sorry, the music stopped since your spotify account is being used on another device" - Chromecast

I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is being used on another device". I can start playing ...

Gummistovlar
Casual Listener
I can connect the android app to my Chromecast audio and play a track. As soon as I try to change track playback stops and I get this message: "Sorry, the music stopped since your spotify account is ...
2018-03-23 9:24:52 PM
2018-04-01 10:25:03 AM
hcholdt1964
Newbie
9319 Views
9 replies
14 likes

9319 Views
9 replies
14 likes

Solved!! Need a guide for all the settings don't know anything about it those options on android

Where can I find a manual for the settings can't finde everythinghelp explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and there there is no equalizer

PlaTiMoo
Casual Listener
Where can I find a manual for the settings can't finde everything help explain each setting that will be great i found something about the audio i set it to the best quality but nothing happen and t...
2018-04-01 2:27:14 AM
2018-04-01 9:21:22 AM
Joe
Community Legend
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

Solved!! Playlist stuck on "Waiting to Download" (Trying to play local files on mobile)

I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my android device (Note 2), select "Available Offline", a...

janislai
Casual Listener
I wanted to be able to play my local files on my phone. So I made a playlist on Spotify on my desktop.. Put all the songs on it.. I even chose "Available Offline" on my desktop. Then I went on my...
2014-10-14 7:16:49 AM
2018-04-01 7:46:32 AM
DarrenChristian
Casual Listener
215813 Views
67 replies
5 likes

215813 Views
67 replies
5 likes

Shuffle All Music?

When i press Shuffle music it only puts " Some " of my music into the shuffle list, I want to have " ALL " the songs in my list to be shuffled

BossPham
Casual Listener
When i press Shuffle music it only puts " Some " of my music into the shuffle list, I want to have " ALL " the songs in my list to be shuffled
2018-03-27 6:22:02 AM
2018-04-01 6:35:36 AM
Ryan_Barbaro
Casual Listener
460 Views
3 replies
0 likes

460 Views
3 replies
0 likes

Lost premium account after changing phone. Now I'm paying for account, but can't use! Help fix that!

Few days ago I change my phone with new one! After trying to enter my premium account that I use for 2 years, I realised can not do that. I tried several times without success. Signed out at the old phone and lost my spotify premium on it too. Tried ...

Ivan-Borisov
Newbie
Few days ago I change my phone with new one! After trying to enter my premium account that I use for 2 years, I realised can not do that. I tried several times without success. Signed out at the old ...
2018-03-28 4:22:08 PM
2018-03-31 9:41:08 PM
tjtmtys
Casual Listener
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

While i have network connection , the app tells me go online

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the problem since 2 weeks. I hope you guyz can help me. Tha...

user-removed
Visitor
I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the prob...
2018-03-28 6:04:22 PM
2018-03-31 9:28:45 PM
tjtmtys
Casual Listener
423 Views
3 replies
0 likes

423 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts