Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67217 Views
68 replies
26 likes

67217 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28928 Views
5 replies
0 likes

28928 Views
5 replies
0 likes

Spotify Audio cuts out during workout on Gear S3

I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. If I start a workout using the inbuilt Samsung Health p...

MonkeyMagik
Regular
I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. &nb...
2017-12-19 1:04:41 AM
2018-04-06 1:37:08 PM
MonkeyMagik
Regular
2579 Views
4 replies
6 likes

2579 Views
4 replies
6 likes

Shuffle only works with recent added songs

Hello, I'm having trouble with the "Shuffle Play" option on android (Moto G5). When using it, only the most recent added songs play (let's say, for instance, that I have ten albums, with three recently added. When shuffling, these three are given pri...

Signorelli
Newbie
Hello, I'm having trouble with the "Shuffle Play" option on android (Moto G5). When using it, only the most recent added songs play (let's say, for instance, that I have ten albums, with thr...
2018-01-17 11:38:58 AM
2018-04-06 12:53:14 PM
clep
Newbie
698 Views
1 replies
5 likes

698 Views
1 replies
5 likes

Solved!! Something went wrong

I know this is an regular error but I have already tried almost all solutions...Clean install and log out from all accounts once...I am using premium but I cant even see my home page or take a look at any of artists pageThis problem keeps coming at: ...

Murcialego
Casual Listener
I know this is an regular error but I have already tried almost all solutions... Clean install and log out from all accounts once... I am using premium but I cant even see my home page or take a lo...
2018-04-05 7:55:13 PM
2018-04-06 12:40:13 PM
JoeGould1111
Music Fan
6586 Views
7 replies
0 likes

6586 Views
7 replies
0 likes

Failed to listen to a song i chosed to dislike

I disliked 1 song by illenium on my phone and I cant listen to that song again in all platform. Anyone knows how to listen to that song again??? Because it always says "this song is not available"

SeanLeMarvelouS
Newbie
I disliked 1 song by illenium on my phone and I cant listen to that song again in all platform. Anyone knows how to listen to that song again??? Because it always says "this song is not available" &...
2018-04-06 12:39:06 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Solved!! Spotify won't open on my Android device

Hello, My android app won't open after I logged in. So this is what happens:as soon as I open it the screen is gray for half a second and it closes again. I tried almost everything I guess:Rebooted deviceCleared data (after this the app opens but whe...

ferryzijl
Newbie
Hello, My android app won't open after I logged in. So this is what happens: as soon as I open it the screen is gray for half a second and it closes again. I tried almost eve...
2017-05-04 2:38:13 PM
2018-04-06 12:23:05 PM
Jayco
Newbie
14971 Views
9 replies
1 likes

14971 Views
9 replies
1 likes

Oneplus 5 - wrong "offline" error. Cannot use home and search function

I am running the Spotify app on a Oneplus 5 with Android 8.0.0 (stable release, nothing modded). I have a premium family account and the other members of the subscription have no problem at all. I cannot visualize the home (I get a generic error mess...

svilella
Casual Listener
I am running the Spotify app on a Oneplus 5 with Android 8.0.0 (stable release, nothing modded). I have a premium family account and the other members of the subscription have no problem at all. &nb...
2018-04-06 10:57:49 AM
671 Views
0 replies
2 likes

671 Views
0 replies
2 likes

I can't disable "behind the lyrics"

I got this problem on my Samsung s8. The disabling option appears, but when I touch, "behind the lyrics" stays there. Answer? Latest software latest spotify version

Ramipelaez77
Newbie
I got this problem on my Samsung s8. The disabling option appears, but when I touch, "behind the lyrics" stays there. Answer? Latest software latest spotify version
2018-04-06 8:47:57 AM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Spotify taking up too much storage on phone

Spotify is using up the vast proportion of storage of my phone but although I've saved lots of music, I've not downloaded anything. I thought that only downloaded music was stored on the phone (and therefore would use phone storage space) to use when...

Lmdaj
Casual Listener
Spotify is using up the vast proportion of storage of my phone but although I've saved lots of music, I've not downloaded anything. I thought that only downloaded music was stored on the phone (and t...
2018-04-05 10:34:06 PM
2018-04-06 7:37:27 AM
Lmdaj
Casual Listener
848 Views
2 replies
0 likes

848 Views
2 replies
0 likes

Move downloaded songs from android s7 to w10 pc. Pc has no internet.

Pc has no internet and I want to get songs on it with my s7 or other method.

MUNTAFIRE
Casual Listener
Pc has no internet and I want to get songs on it with my s7 or other method.
2018-04-06 7:22:21 AM
2018-04-06 7:23:43 AM
MUNTAFIRE
Casual Listener
298 Views
1 replies
1 likes

298 Views
1 replies
1 likes

Reproducción automatica no funciona

La siguiente canción no sé reproduce de forma automatica amenos que tenga la aplicación en primer plano. Si bloqueo la pantalla al terminar la canción se para y no reproduce la siguiente hasta que no vuelva a entrar a la aplicación. Uso un galaxy J.

Pampam1
Newbie
La siguiente canción no sé reproduce de forma automatica amenos que tenga la aplicación en primer plano. Si bloqueo la pantalla al terminar la canción se para y no reproduce la siguiente hasta que no...
2018-04-06 7:23:02 AM
1184 Views
0 replies
3 likes

1184 Views
0 replies
3 likes

"MY Library" Missing

At some point my app went from having 5 tabs on the bottom to 4. What's missing is the "my library" tab, where I could see all of my saved songs, artists, albums etc. Oddly enough, my wife still has all 5 tabs on her phone (and she is on the latest v...

SniperKirby
Casual Listener
At some point my app went from having 5 tabs on the bottom to 4. What's missing is the "my library" tab, where I could see all of my saved songs, artists, albums etc. Oddly enough, my wife still has ...
2018-04-05 12:51:37 AM
2018-04-06 6:07:08 AM
SniperKirby
Casual Listener
2797 Views
2 replies
0 likes

2797 Views
2 replies
0 likes

[ANDROID/EMUI] Shutdown problems with Huawei P9 Lite

The app shuts down in my Huawei P9 Lite (android 7.0 EMUI 5.0) for no apparent reason. Any ideas?

JuaneBaylet
Casual Listener
The app shuts down in my Huawei P9 Lite (android 7.0 EMUI 5.0) for no apparent reason. Any ideas?
2018-04-06 4:24:38 AM
678 Views
0 replies
1 likes

678 Views
0 replies
1 likes

Notifications are stopping Spotify playback

Multiple notifications are stopping playback while I'm listening to Spotify on my Galaxy S7 Edge. Oddly enough, it was notifications from Spotifiy itself that would cause my music to stop, but I noticed today it was my WhatsApp that did it. This is N...

Suisai13
Music Fan
Multiple notifications are stopping playback while I'm listening to Spotify on my Galaxy S7 Edge. Oddly enough, it was notifications from Spotifiy itself that would cause my music to stop, but I noti...
2018-04-06 3:10:30 AM
1092 Views
0 replies
0 likes

1092 Views
0 replies
0 likes

cant listen to album

hi, im trying to listen to a Nightwish's album named Dark Passion Play, and only 1 song is working.. the rest of the album i see the songs and everything but can not listen to them..

gilruba
Newbie
hi, im trying to listen to a Nightwish's album named Dark Passion Play, and only 1 song is working.. the rest of the album i see the songs and everything but can not listen to them..
2018-04-04 12:09:28 PM
2018-04-05 12:53:44 AM
Archcraig
Newbie
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

Mobile App - Play, Pause, and Skip Using Headphone/Headset with Controls.

Hi I've got a Samsung galaxy s8, Spotify doesn't seem to recognise my headphones Sennhiesser momentum s v1 it plays music fine but so I can't skip tracks or pause them, I had the s6 before which was ok. Any help would be great.

Amo187
Newbie
Hi I've got a Samsung galaxy s8, Spotify doesn't seem to recognise my headphones Sennhiesser momentum s v1 it plays music fine but so I can't skip tracks or pause them, I had the s6 befor...
2018-04-05 12:43:54 AM
329 Views
0 replies
1 likes

329 Views
0 replies
1 likes

Not Offline - Android - Cant search (FIXED)

This is happening for no reason. I am online - no resctrictions on my phone. - uninstalled, cleared cache, re-installed, changed password, desktop version works, all "fixes" on the forum tried and failed. Cant search artist, albums, or songs. Cant se...

aramisk
Casual Listener
This is happening for no reason. I am online - no resctrictions on my phone. - uninstalled, cleared cache, re-installed, changed password, desktop version works, all "fixes" on the forum tried and fa...
2018-04-05 9:19:31 PM
2018-04-05 11:38:16 PM
aramisk
Casual Listener
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

Android: Spotify stops playback

Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it actually cancels it. So if I unlock the screen and start pl...

Halfway_Crook
Casual Listener
Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it act...
2018-04-05 9:44:15 AM
2018-04-05 11:09:59 PM
Halfway_Crook
Casual Listener
614 Views
2 replies
0 likes

614 Views
2 replies
0 likes

Solved!! No option storage in settings

Hi:My android smartphone is a LG X150, with Android 5.0.2. I´ve a microSD card 4 GB. I'm premium user. I try change the device storage to SD card, but the option Storage in settings menu is disappeared.I have reinstalled the apps, clear cache, data, ...

carrocho
Casual Listener
Hi: My android smartphone is a LG X150, with Android 5.0.2. I´ve a microSD card 4 GB. I'm premium user. I try change the device storage to SD card, but the option Storage in settings menu is disappe...
2016-06-20 7:14:57 PM
2018-04-05 10:32:44 PM
patbeppo
Newbie
68001 Views
15 replies
2 likes

68001 Views
15 replies
2 likes

[Android] Downloaded Music Will Not Play

I have Spotify Premium Student for listening to music offline and I have my entire library of about 700 songs downloaded and stored on my SD card. However, when I try to play any of my downloaded music offline, it will load but not play if I am not o...

blakeborland
Casual Listener
I have Spotify Premium Student for listening to music offline and I have my entire library of about 700 songs downloaded and stored on my SD card. However, when I try to play any of my downloaded mus...
2018-04-05 10:26:09 PM
610 Views
0 replies
0 likes
Android
Android 6.0.1 playback issues
Offline availability not working

610 Views
0 replies
0 likes

Chromecast Audio - Skipping tracks breaks the connection.

I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to latest versions....

craigmclellan
Casual Listener
I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worri...
2016-04-12 5:40:30 PM
2018-04-05 8:53:55 PM
solaratmidnight
Newbie
916 Views
5 replies
1 likes

916 Views
5 replies
1 likes

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