Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
63572 Views
68 replies
26 likes

63572 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28637 Views
5 replies
0 likes

28637 Views
5 replies
0 likes

Solved!! Playlist stops after a while even though it's on repeat

This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.

RogueYT
Casual Listener
This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.
2017-07-20 2:02:30 PM
2018-03-28 12:19:13 PM
RogueYT
Casual Listener
548 Views
2 replies
0 likes

548 Views
2 replies
0 likes

Volume reduced when Android EQ turned on

I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this makes volume way too low with my DAC/IEMs. Question: How can ...

Baroninkjet
Roadie
I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this make...
2018-03-28 11:36:12 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Solved!! Sudden massive background data use

I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attached. Please help.

Crook108
Casual Listener
I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attach...
2016-09-09 9:36:44 PM
2018-03-28 9:30:47 AM
lynnba16
Newbie
18978 Views
13 replies
0 likes

18978 Views
13 replies
0 likes

Spotify connect do not work at latest releasers

Spoiler (Highlight to read)I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before.I had trouble with the connection to my Ya...

glagolster
Newbie
I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before. I had trouble ...
2018-03-28 9:14:15 AM
493 Views
0 replies
1 likes

493 Views
0 replies
1 likes

Extreme Quality Downloading Issue

After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution? I am using an Android phone

Adron1
Newbie
After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution?&...
2018-03-28 7:05:27 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Spotify bugs

Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of music and when you wake up in the morning you see th...

GustasKitra
Newbie
Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of m...
2018-03-28 5:50:45 AM
542 Views
0 replies
0 likes

542 Views
0 replies
0 likes

Unable to log in

I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple of seconds with no error message or anything else. ...

Augustinit
Newbie
I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple ...
2018-03-14 7:40:17 PM
2018-03-28 5:07:45 AM
LuxCeleste
Newbie
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Don't have what got in the album

I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played instead. When i tried playing this album on the des...

randomguy1998
Newbie
I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played ...
2018-03-28 5:02:32 AM
542 Views
0 replies
0 likes

542 Views
0 replies
0 likes

On Wifi Spotify notification "Downloading 0 out of 7".

So I'm having an odd notification on my Samsung S6 Edge. I have Spotify installed, and everything is working great. But when I connect to my home wifi, I get a notification that says "Downloading 0 out of 6 (0% complete)". This notification cannot be...

chillylamb
Casual Listener
So I'm having an odd notification on my Samsung S6 Edge. I have Spotify installed, and everything is working great. But when I connect to my home wifi, I get a notification that says "Dow...
2016-06-23 7:22:36 PM
2018-03-28 1:00:04 AM
ryan6292
Newbie
10117 Views
7 replies
10 likes

10117 Views
7 replies
10 likes

Android/Spotify stops after about half a song when outside app

I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work. Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on Android) it stops halfway through the song. When I go bac...

floraldroid
Newbie
I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work. Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on ...
2018-03-27 12:43:13 AM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

EQ not working, in app equalizer

EQ won't work at all on Moto Z2 Play. Using the wired headphone 3.5mm jack. Setting is set to wired. No effect at all. Please help. Thanks.

robharden
Newbie
EQ won't work at all on Moto Z2 Play. Using the wired headphone 3.5mm jack. Setting is set to wired. No effect at all. Please help. Thanks.
2017-12-16 2:54:11 PM
2018-03-27 12:22:52 AM
d00d4206969
Newbie
828 Views
1 replies
0 likes

828 Views
1 replies
0 likes

Is there any way to see all songs by an artist on android?

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I feel like I should be able to get to a list and then have sor...

x01
Casual Listener
For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I f...
2018-03-27 6:43:16 PM
2018-03-27 11:20:34 PM
x01
Casual Listener
495 Views
2 replies
0 likes

495 Views
2 replies
0 likes

Spotify switches from SD card to internal memory

I want Spotify to use my SD Card as memory location.When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again.Why can't it stay there? And also, sometimes it happens that Spotify d...

Sarah_yyd
Newbie
I want Spotify to use my SD Card as memory location. When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again. Why can't it st...
2018-03-21 1:09:38 PM
2018-03-27 10:53:47 PM
Joe
Community Legend
705 Views
2 replies
1 likes

705 Views
2 replies
1 likes

Unable to download local file song from my computer to my phone.

Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me to play on my computer. I have re-downloaded Spotify on my...

Gafc
Casual Listener
Yeah so as said in the title, I can't play a song, that I've put into a playlist in my comp, on my phone. It greys out when it displays, making me unable to select it on my phone but allow me t...
2018-03-26 8:16:21 PM
2018-03-27 10:44:32 PM
Joe
Community Legend
574 Views
3 replies
0 likes

574 Views
3 replies
0 likes

Listening to a specific song on your playlist

Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a specific song in our playlist without shuffle play ? I...

Jarelle_Coleman
Newbie
Spotify is a great app to listen to your favorite artists and connect with other people but the feature i will be talking about probably been said a million times now but why can't we listen to a spe...
2018-03-27 2:40:08 PM
2018-03-27 10:37:33 PM
Joe
Community Legend
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

Solved!! Downloaded playlists keeps redownloading

Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did a complete clean install (deleting app, with all the folders and reb...

Kapitein187
Regular
Hello all, I have multiple playlists available for offline play, but every time it seems like spotify deletes the songs by itself and I have to go on wifi to redownload them.. I did ...
2013-12-02 1:36:52 PM
2018-03-27 10:23:19 PM
Joe
Community Legend
8254 Views
13 replies
0 likes

8254 Views
13 replies
0 likes

Shuffle plays the same tracks

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I play individual albums and tracks. I dont suppose t...

sjp1966
Roadie
I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I ...
2018-03-27 8:59:14 PM
2018-03-27 9:24:32 PM
Mithachu
Casual Listener
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

Shuffle and Cycle Automatically disabled when I select a song from a playlist

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle and cycle would then be disabled again. It happens after I ...

teddykcl2
Casual Listener
Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle an...
2018-03-27 5:43:39 PM
2018-03-27 9:23:53 PM
Jacquelinehowe
Composer
1550 Views
3 replies
0 likes

1550 Views
3 replies
0 likes

Solved!! Sound quality vs Google Play is terrible. Why??

I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't matter - songs I've never listened to and songs I have, play them in Spo...

Xaxas
Music Fan
I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't...
2015-01-27 3:55:16 PM
2018-03-27 9:09:18 PM
user-removed
Not applicable
41040 Views
48 replies
5 likes

41040 Views
48 replies
5 likes

Unable to login. Either username or password is incorrect

Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...

user-removed
Visitor
Hi, I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is in...
2015-12-05 6:07:22 PM
2018-03-27 6:09:28 PM
user-removed
Not applicable
15982 Views
35 replies
0 likes
Login

15982 Views
35 replies
0 likes

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