Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50907 Views
66 replies
25 likes

50907 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881545 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881545 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27284 Views
4 replies
0 likes

27284 Views
4 replies
0 likes

Download Page

I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded songs in an orginized librery (orginized like the one we have n...

shafhyqnxx4iie8
Newbie
I've moved to Spotify from Apple Music and one of the only thinks missing in my opinion are a page to view the songs you're downloading at the moment and a page to view you're downloaded so...
2018-03-17 9:09:43 PM
2018-03-17 9:36:58 PM
phan_times
Community Legend
419 Views
1 replies
0 likes
downloads

419 Views
1 replies
0 likes

Spotify on Android

I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialpop? I don't have anything in these categories in my...

thebulldurham
Casual Listener
I have noticed the ads for Spotify premium have become garbled in an annoying way. It is understandable if you have heard it before. Also I want to know why I keep getting ads for Rap and millennialp...
2018-03-16 8:47:44 PM
2018-03-17 9:28:52 PM
phan_times
Community Legend
603 Views
3 replies
0 likes

603 Views
3 replies
0 likes

Chromecast stuck connecting

Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase.Sometimes it will play music but still says it is connecting, other times it won't connect and does not play music.Every time this happens I am...

Noah-Huppert
Regular
Often when I try and connect to a Chromecast audio or video Spotify will get stuck in the connecting phase. Sometimes it will play music but still says it is connecting, other times it won't conne...
2017-07-03 9:00:55 PM
2018-03-17 9:19:38 PM
PTRFRLL
Casual Listener
24345 Views
30 replies
20 likes

24345 Views
30 replies
20 likes

long audio books

long Audio books can't be listened beyond about track 180. The Spotify App will Start again with track 1. Although the tracks can be played manualy. The following track of any track beyond about 180 will always be track 1.

gt72
Newbie
long Audio books can't be listened beyond about track 180. The Spotify App will Start again with track 1. Although the tracks can be played manualy. The following track of any track beyond about 180 ...
2018-03-17 7:46:30 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

help! someone else's device are connected to my spotify.

hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device, a iphone... and I can't turn it off. its like my ...

antonfre
Casual Listener
hi, when I'm logged on my spotify the music stops all the time. down in the right corner there is green speaker that shows up. when I press it it shows that my account are connected to another device...
2014-03-04 10:48:08 PM
2018-03-17 6:28:17 PM
sleepines
Casual Listener
107552 Views
30 replies
14 likes

107552 Views
30 replies
14 likes

Other devices stop playback

I have a family account. We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home.If my wife or I cast a playlist to the Google Home speaker from one of the phones or the ta...

HazzerW
Casual Listener
I have a family account. We access Spotify through my wife's phone (Android), my phone (Android), my tablet (Android), my desktop (Windows 10) and Google Home. If my wife or I cast a playlist ...
2018-03-17 6:21:22 PM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Como recuperar conta perdida! [Account Lost]

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recuperar minha conta pelo e-mail que uso, pois, o link de co...

boombaser
Casual Listener
Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recup...
2016-09-16 2:21:52 AM
2018-03-17 6:05:26 PM
Bittencourt
Spotify Star
32822 Views
5 replies
1 likes

32822 Views
5 replies
1 likes

Unable to access local files on Android

I have a few MP3s on my android that I tried to port to the Spotify app, but even after saying all my tracks were added none of them show up in my library. Do I need a desktop to do this or am I doing it wrong?

jimaii
Casual Listener
I have a few MP3s on my android that I tried to port to the Spotify app, but even after saying all my tracks were added none of them show up in my library. Do I need a desktop to do this or am I doin...
2018-03-17 4:58:33 PM
2018-03-17 5:08:19 PM
jimaii
Casual Listener
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Chromecast audio Spotify problem

When i connect my phone or tablet to chromecast audio i cant change track or paus. The track jumps back and paus goes back to play direct. Help!

grodman
Casual Listener
When i connect my phone or tablet to chromecast audio i cant change track or paus. The track jumps back and paus goes back to play direct. Help!
2018-03-16 6:47:57 PM
2018-03-17 4:56:01 PM
user-removed
Not applicable
786 Views
1 replies
2 likes

786 Views
1 replies
2 likes

Spotify app changes storage.

Hello! My problem is that my app changes everytime(everyday) the storage place.I want to put it in my sd card but everytime it changes to intern storage memory phone ans then I must to download again the playlists

Davydlopez
Newbie
Hello! My problem is that my app changes everytime(everyday) the storage place. I want to put it in my sd card but everytime it changes to intern storage memory phone ans then I must to download aga...
2018-03-17 7:55:14 AM
2018-03-17 2:57:45 PM
songassistant
Composer
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Unplayable songs

I don't know what to say... honestly. Songs stopping for no reason, and now, songs becoming unplayable... also for no reason. I want to listen to my favourite bands but I can't because songs just keep disappearing, they disappearing even from the pla...

AlexMKiller1999
Regular
I don't know what to say... honestly. Songs stopping for no reason, and now, songs becoming unplayable... also for no reason. I want to listen to my favourite bands but I can't because songs just kee...
2018-02-11 7:33:48 PM
2018-03-17 2:36:26 PM
songassistant
Composer
868 Views
8 replies
0 likes

868 Views
8 replies
0 likes

S8+ Keeps opening and playing music in pocket

My Spotify keeps opening and resuming playing automatically, even in my hand. I close the app, it re opens and starts playing. I push pause from the lock screen and it automatically pushes play and keeps playing without me touching anything. I push p...

Jtee1
Newbie
My Spotify keeps opening and resuming playing automatically, even in my hand. I close the app, it re opens and starts playing. I push pause from the lock screen and it automatically pushes play and k...
2018-03-17 2:05:36 PM
457 Views
0 replies
0 likes

457 Views
0 replies
0 likes

Spotify reports me offline

Spotify says I'm offline: search (except offline songs), browse etc. aren't working.This is happening since yesterday (7th of March). I have a working internet connection and the Sonos client is working fine with Spotify.Restarting the app and restar...

Dj_Fex
Roadie
Spotify says I'm offline: search (except offline songs), browse etc. aren't working. This is happening since yesterday (7th of March). I have a working internet connection and the Sonos cli...
2018-03-08 4:09:56 PM
2018-03-17 11:46:13 AM
Rokkford
Music Fan
1421 Views
11 replies
0 likes

1421 Views
11 replies
0 likes

Solved!! Only Shuffle For Albums?

Is there no way you can open up an Album and just play it? I just got premium and it seems like all I can do is shuffle albums. I can play playlists just fine but it won't let me open up the tracklist of the album to pick a song. Am I just stupid and...

Elitestpotato
Newbie
Is there no way you can open up an Album and just play it? I just got premium and it seems like all I can do is shuffle albums. I can play playlists just fine but it won't let me open up the tracklis...
2018-03-17 3:13:49 AM
2018-03-17 4:48:54 AM
phan_times
Community Legend
11007 Views
1 replies
0 likes

11007 Views
1 replies
0 likes

logged in on 2 devices .

Hi. I have 2 galaxy s8. (1 personal, 1 work) im logged into Spotify premium on both but when i play music through 1 the other 1 shows what im playing and i can control what im playing but it drains the battery. Can i change this from happening?

DaveTheRed
Newbie
Hi. I have 2 galaxy s8. (1 personal, 1 work) im logged into Spotify premium on both but when i play music through 1 the other 1 shows what im playing and i can control what im playing but it...
2018-03-16 10:44:35 PM
2018-03-17 1:11:31 AM
Jack_Murray1
Newbie
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Can't login on app

I recently went to use my spotify app and had been logged out for some reason. I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to login. Either the username or password is incorrect" I also ...

KittenAdamas
Casual Listener
I recently went to use my spotify app and had been logged out for some reason. I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to ...
2018-03-16 8:21:07 AM
2018-03-16 11:04:14 PM
Bamboofan27
Newbie
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

[Android] Spotify automatically starts when I connect to Bluetooth

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. However, even when I have closed it out and restarted m...

Freddyvanz89
Newbie
This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. Howe...
2016-08-21 8:00:22 PM
2018-03-16 9:37:24 PM
rsabr
Newbie
40413 Views
20 replies
37 likes

40413 Views
20 replies
37 likes

Can't change download/music storage location

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

Zarthagon
Newbie
I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?
2018-03-16 5:30:41 PM
2018-03-16 8:00:13 PM
Joe
Community Legend
1395 Views
2 replies
0 likes

1395 Views
2 replies
0 likes

BMW Integration: Questions about technical background

Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Connecteddrive and Spotify only work together in the 2016 7-Series right now....

RuBi
Casual Listener
Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Co...
2017-03-26 4:52:19 PM
2018-03-16 7:51:16 PM
deaconblues
Music Fan
3456 Views
7 replies
7 likes

3456 Views
7 replies
7 likes

Chromecast Audio Connection Dropping

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measured the time it takes to drop the connect, but it al...

skyweasel92
Casual Listener
Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measur...
2016-10-15 10:56:14 PM
2018-03-16 6:56:24 PM
Jasper_b
Newbie
8472 Views
31 replies
5 likes

8472 Views
31 replies
5 likes

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