Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46976 Views
66 replies
25 likes

46976 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879903 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879903 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26859 Views
4 replies
0 likes

26859 Views
4 replies
0 likes

I have to download my playlist too often

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again. This wouldn't be a problem but I have satellite i...

channell1313
Casual Listener
Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again...
2018-03-01 5:57:33 PM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

Superuser Contribution spotify connect pauses for no reason

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later

tlevenpar
Casual Listener
worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a sh...
2018-02-26 2:22:47 PM
2018-03-01 5:43:56 PM
tlevenpar
Casual Listener
1042 Views
3 replies
0 likes
Android
Samsung HW-K950
Windows

1042 Views
3 replies
0 likes

Now playing disappears, must delete cache & saved data

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or play a song from something else, then switch back to what ...

Stveo85
Newbie
So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or pla...
2018-03-01 5:26:55 PM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

Behind the Lyrics keeps turning back on

Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it so I turned the feature back off (the switch in settings is...

Dearmissally
Newbie
Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it...
2018-03-01 5:12:56 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Superuser Contribution My account won't update to premium

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...

Cantikapuspak
Newbie
Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...
2018-03-01 11:56:21 AM
2018-03-01 4:25:40 PM
Melody
Spotify
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Solved!! Login failed in android app.

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...

Caz1972
Casual Listener
We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...
2018-02-25 7:38:46 AM
2018-03-01 4:14:59 PM
elialitem
Newbie
5584 Views
3 replies
1 likes

5584 Views
3 replies
1 likes

Samsung Galaxy phones with installed spotify cannot receive messages from other Samsung phones

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one post online that suggested removing spotify from my...

tony2323
Newbie
I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one ...
2018-03-01 3:48:57 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Canciones que desaparecen

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan.Donde las puedo encontrar?

0sukaru
Newbie
Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan. Donde las puedo encontrar?
2018-03-01 3:37:23 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Screen stays black

Ive got the Samsung Galaxy Note 8I've uninstalled and reinstalledEverything's updatedNo viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home and back buttons are there and sometimes I'm able to see the "HOME - B...

The_Guy626
Newbie
Ive got the Samsung Galaxy Note 8 I've uninstalled and reinstalled Everything's updated No viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home...
2018-01-03 5:18:33 AM
2018-03-01 3:10:47 PM
4thYesFL
Casual Listener
562 Views
1 replies
0 likes

562 Views
1 replies
0 likes

Downloads not working

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour. This hasn't happened before. WiFi signal is very stro...

user-removed
Visitor
I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour.&nb...
2018-03-01 3:01:19 PM
397 Views
0 replies
0 likes

397 Views
0 replies
0 likes

Cant see track info on android

Since yesterday i cant see any track info the letters just turned black. idk what to do My phone is a mi6,i think its a MIUI problem..

stinglingming
Newbie
Since yesterday i cant see any track info the letters just turned black. idk what to do 😐 My phone is a mi6,i think its a MIUI problem..
2018-03-01 2:53:55 PM
201 Views
0 replies
0 likes

201 Views
0 replies
0 likes

PERDIDA DE DESCARGAS Y SESION SALIENDOSE CONTINUAMENTE

Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi telefono algunas veces durante el dia y resulta ser qu...

PrickleLou
Newbie
Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi tel...
2018-03-01 2:27:45 PM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Spotify connect without a charger plugged in and device locked

Hello,I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)?The problem is that when I connect to a device and it is unlocked, I can pause and play a song just fine, but...

21z5veld
Casual Listener
Hello, I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)? The problem is that when I connect to a device an...
2018-02-24 5:38:48 PM
2018-03-01 2:12:55 PM
21z5veld
Casual Listener
1033 Views
2 replies
0 likes

1033 Views
2 replies
0 likes

Superuser Contribution Says 3 devices but doesnt work

Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening

Danielle2018
Newbie
Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening
2018-02-27 5:47:07 PM
2018-03-01 1:41:04 PM
ZullyB
Roadie
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Superuser Contribution Low image quality in the image of my playlist

I edit the imagen of my plaulist and seeing it on my Android device, it looks low quality

santirash
Casual Listener
I edit the imagen of my plaulist and seeing it on my Android device, it looks low quality
2018-02-27 4:57:57 PM
2018-03-01 1:37:49 PM
ZullyB
Roadie
742 Views
1 replies
0 likes

742 Views
1 replies
0 likes

Statusleiste zeigt keine Spotify Benachrichtigung an

Hallo Zusammen,und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück Buttons. Das fehlt bei meinen Huawei. Nun meine Frage...

Einzelfahrschei
Casual Listener
Hallo Zusammen, und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück ...
2017-02-08 10:12:51 PM
2018-03-01 1:33:00 PM
Marc3l
Newbie
25250 Views
4 replies
1 likes

25250 Views
4 replies
1 likes

Downloading songs

Ill save a song but it wont save and download on to spotify unless i go on data

Kileey
Newbie
Ill save a song but it wont save and download on to spotify unless i go on data
2018-03-01 12:27:54 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Spotify not connecting to google assistant

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

NickPembo
Casual Listener
Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...
2018-03-01 7:08:18 AM
491 Views
0 replies
0 likes

491 Views
0 replies
0 likes

Can't find podcasts tab or unplayed podcasts after upgrade

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

lunari
Casual Listener
So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?
2018-02-28 10:48:39 PM
2018-03-01 5:32:50 AM
lunari
Casual Listener
631 Views
1 replies
1 likes

631 Views
1 replies
1 likes

No more shuffle?

So I updated my spotify and I can't find a shuffle button anywhere. It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in the exact same order, even if I skip the song. I know I hav...

HaloTito75
Newbie
So I updated my spotify and I can't find a shuffle button anywhere. It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in th...
2018-02-28 10:54:35 PM
2018-03-01 4:54:10 AM
brookelynn557
Casual Listener
919 Views
1 replies
0 likes

919 Views
1 replies
0 likes

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