Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
jt120
Regular
43722 Views
66 replies
25 likes

43722 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878656 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878656 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26565 Views
4 replies
0 likes

26565 Views
4 replies
0 likes

Android problems

I can't change the song on the locked screen of my S8

mariolaherrero
Newbie
I can't change the song on the locked screen of my S8
2018-01-26 4:22:28 PM
2018-01-27 6:03:38 AM
user-removed
Not applicable
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

I have a OnePlus 3T and since last week spotify is not working while the WiFi is connected.

I've tried installing an older version of Spotify as they say in blogs but doesn't work either, I have Spotify Premium and it says that I'm offline while I'm connected to the WiFi, but it works with the 4G. Someone help?

coquituelo
Newbie
I've tried installing an older version of Spotify as they say in blogs but doesn't work either, I have Spotify Premium and it says that I'm offline while I'm connected to the WiFi, but it works with ...
2017-05-16 1:51:10 AM
2018-01-27 5:24:53 AM
HowardN
Newbie
2007 Views
18 replies
2 likes

2007 Views
18 replies
2 likes

No pictures are showing

So. Today all of a sudden all the pictures on the Spotify app won't show, but last night they were working just fine. It was happening before the latest update. I updated and it still wasn't working. I have tried everything: Clean install, restart de...

WizardHoovy
Regular
So. Today all of a sudden all the pictures on the Spotify app won't show, but last night they were working just fine. It was happening before the latest update. I updated and it still wasn't working....
2018-01-19 3:21:52 AM
2018-01-27 4:10:14 AM
WizardHoovy
Regular
1256 Views
2 replies
2 likes

1256 Views
2 replies
2 likes

[SOLUTION] Spotify wont download songs on Android, read "downloading 0 out of 0 (0% complete)

I was having an issue downloading music on Spotify on my Galaxy S7. Most of my music had downloaded to my phone, but I starated downloading some random playlists to check out some new music and it froze in the middle of one of them and in my pull dow...

woods2828
Newbie
I was having an issue downloading music on Spotify on my Galaxy S7. Most of my music had downloaded to my phone, but I starated downloading some random playlists to check out some new music and it fr...
2016-05-30 7:43:34 AM
2018-01-27 1:31:55 AM
Dazza4
Newbie
22949 Views
4 replies
12 likes
Android
Galaxy S7 Edge
Songs won't download
won't download

22949 Views
4 replies
12 likes

Neverending song

Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.

Kiboterappu
Newbie
Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.
2018-01-26 11:52:08 PM
2018-01-26 12:54:42 AM
SimplyNetwork
Regular
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Unable to use Bluetooth controls

I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.

Laughface
Newbie
I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.
2018-01-25 7:26:53 PM
2018-01-26 12:43:28 AM
t3brown
Newbie
401 Views
2 replies
1 likes

401 Views
2 replies
1 likes

Solved!! Ad Glitch

An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or picture. Once it gets to the 'end' of the ad, it just st...

Ash419
Casual Listener
An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or pictu...
2017-08-02 5:33:18 PM
2018-01-26 12:36:06 AM
Ash419
Casual Listener
12164 Views
5 replies
0 likes

12164 Views
5 replies
0 likes

Store playlist on my sd card

Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android). I don't want my playlist store on my internal storage, please he...

Angelous0204
Regular
Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android). I do...
2018-01-26 1:56:08 PM
2018-01-26 11:12:43 PM
Angelous0204
Regular
1102 Views
7 replies
0 likes

1102 Views
7 replies
0 likes

saving music on SD Card

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...

sbs_
Newbie
I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...
2018-01-26 10:50:00 PM
336 Views
0 replies
0 likes
sd card
storage

336 Views
0 replies
0 likes

Storage issues

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I can do it? Hope that anybody can help me because I...

m_greek
Newbie
Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I...
2018-01-26 9:03:51 PM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Carpeta de Descarga

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se puede elegir donde descargar?

Lily81
Newbie
Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se pued...
2018-01-26 5:34:05 PM
2018-01-26 8:06:20 PM
user-removed
Not applicable
1223 Views
1 replies
0 likes

1223 Views
1 replies
0 likes

Google Assistant keeps asking me to sign in with the same account, even though I have. What gives?

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I sign into Spotify with my email that I use on Google,...

RichK66
Newbie
I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I si...
2018-01-26 5:48:00 PM
1091 Views
0 replies
0 likes

1091 Views
0 replies
0 likes

My premium account doesnt work, but they keep removing the money of my bank monthly.

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

nsl909616
Newbie
My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.
2018-01-26 1:41:59 PM
2018-01-26 5:06:00 PM
Joe
Community Legend
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Google Assistant integration with Spotify

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open Spotify but it never plays the song. Hope someone c...

Bbcac
Newbie
I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open ...
2018-01-26 3:25:42 PM
2018-01-26 4:59:06 PM
Joe
Community Legend
480 Views
1 replies
1 likes

480 Views
1 replies
1 likes

Won't skip tracks on Android Auto

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

kriskayoo
Newbie
Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.
2018-01-26 4:34:39 PM
889 Views
0 replies
0 likes

889 Views
0 replies
0 likes

BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being sto...

user-removed
Visitor
Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up ...
2018-01-26 2:43:12 PM
1483 Views
0 replies
3 likes

1483 Views
0 replies
3 likes

Spotify app looses the ability to connect to internet

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the internet runs on my phone with no problem at all. I can ...

Biozd
Newbie
Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the inter...
2018-01-26 7:31:14 AM
2018-01-26 1:08:42 PM
NgWengHim99
Newbie
674 Views
1 replies
1 likes

674 Views
1 replies
1 likes

Play on demand

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still gets ads and uses my data.will i be charge for usin...

user-removed
Visitor
Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still ...
2018-01-26 1:01:08 PM
790 Views
0 replies
0 likes

790 Views
0 replies
0 likes

Spotify Update: Offline Playlists gone

Samsung S7 + Android 7.0:Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's files on the sd card. And I have to download every playli...

JanneyRu
Newbie
Samsung S7 + Android 7.0: Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's file...
2018-01-17 5:51:25 PM
2018-01-26 12:29:50 PM
elfranchu
Casual Listener
595 Views
2 replies
0 likes

595 Views
2 replies
0 likes

Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why? Also, how do I separate interaction between...

crixus1
Casual Listener
For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone kn...
2018-01-18 4:41:48 AM
2018-01-26 12:28:41 PM
elfranchu
Casual Listener
804 Views
2 replies
0 likes

804 Views
2 replies
0 likes

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