Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
54776 Views
68 replies
25 likes

54776 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
a week ago
Sumit_Ghosh
Casual Listener
27747 Views
5 replies
0 likes

27747 Views
5 replies
0 likes

Tracks won't download to SD card

Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. TroubleshootingPlease follow the below troubleshooting steps to see if you can resolve the...

emmaljonesbz
Regular
Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. Troubleshooting...
2014-09-14 1:55:17 PM
2018-01-16 7:13:45 PM
Cwighty14
Newbie
5453 Views
5 replies
0 likes

5453 Views
5 replies
0 likes

Albums not appearing on artists page

So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Spotify) then they come up (they are registered as al...

freya_mck
Newbie
So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Sp...
2018-01-16 6:52:30 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Music on Spotify is slowed and is impossible to listen only when the screen is locked

Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem!The music is getting unlistenable when I lock the screen, it's getting really slow and there are a lot of crackling sounds (and sometimes even when t...

Maxencerlt
Newbie
Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem! The music is getting unlistenable when I lock the screen, it's getting really slo...
2018-01-16 6:33:15 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Solved!! Adapt Sound

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

AloneKiwi
Newbie
Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality
2014-08-28 8:16:40 AM
2018-01-16 4:23:04 PM
khassardetempla
Newbie
10630 Views
7 replies
0 likes

10630 Views
7 replies
0 likes

Superuser Contribution "Your running mix" playlist unavailable

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

eszelegeszelekk
Casual Listener
The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...
2017-06-22 8:17:05 PM
2018-01-16 4:17:46 PM
kdcichocki
Newbie
2193 Views
8 replies
1 likes

2193 Views
8 replies
1 likes

Solved!! Spotify can not cast to chromecast audio and chromecast

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge).On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop images. On Chromecast audio i can hear the connectio...

apos
Casual Listener
Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge). On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop...
2016-11-05 6:33:07 PM
2018-01-16 4:17:41 PM
ConorBDelaney76
Newbie
86877 Views
21 replies
3 likes

86877 Views
21 replies
3 likes

Using Spotify on Android Auto stereo

I am buying a new car which has Android Auto on the touchscreen. I know it sounds a silly question to ask but if you play Spotify using Android Auto, would you be using mobile data or not. Please reply back if you can. Thanks

Jason250870
Casual Listener
I am buying a new car which has Android Auto on the touchscreen. I know it sounds a silly question to ask but if you play Spotify using Android Auto, would you be using mobile data or not. &nb...
2018-01-16 3:58:51 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Spotify won't play all songs

I have shuffle turned off but Spotify still won't play the entire playlist. It only plays the first 100 songs and won't go further. My account is premium

Mackatron
Newbie
I have shuffle turned off but Spotify still won't play the entire playlist. It only plays the first 100 songs and won't go further. My account is premium
2018-01-16 2:37:27 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Solved!! Help! Spotify android app keeps crashing

Hello Spotify hive mind.Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail.Is anyone else having this problem and is there an easy...

limaike
Casual Listener
Hello Spotify hive mind. Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail....
2017-05-04 12:01:15 PM
2018-01-16 1:57:03 PM
Rajimon
Newbie
46066 Views
30 replies
0 likes

46066 Views
30 replies
0 likes

Spotify Connect und der Kundenbetrug

Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird. Ich habe einen Premium Family Account. Dazu nur zwei Connect Geraete. Einaml ein Sonos Play 3 und ein Yamaha R...

kevbus86
Casual Listener
Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird. Ich habe einen Premium Family Account. Dazu nur zw...
2018-01-16 12:47:49 PM
2018-01-16 1:48:10 PM
kevbus86
Casual Listener
1057 Views
1 replies
0 likes

1057 Views
1 replies
0 likes

New phone, logged in, none of my music is there.

I got a new Samsung Galaxy S8. I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc). My account and music on my PC is unchanged. I've tried restarting...

bryanwilkins001
Casual Listener
I got a new Samsung Galaxy S8. I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc). My...
2018-01-16 2:21:21 AM
2018-01-16 10:59:44 AM
jmdesin892
Roadie
470 Views
3 replies
0 likes

470 Views
3 replies
0 likes

Spotify freezes on start on Sony A1 TV (Android TV)

I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I opened Spotify on my iPhone and it finds the TV as a de...

Minus
Regular
I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I open...
2018-01-16 8:43:05 AM
1133 Views
0 replies
2 likes
Android TV
freeze
Sony

1133 Views
0 replies
2 likes

When I try to open playlist, it bounces straight to Discover Weekly so I cant open playlists. Help

I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was good, then at 6 pm the Discover Weekly thing starte...

Hoonay
Newbie
I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was ...
2018-01-16 7:15:50 AM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

New Test Update

Is there any way to opt out when spotify tests a new update on my account? They recently are testing one that I really dislike. It has several problems including not shuffling full playlists or being able to follow my friends. Before, the shuffling p...

KaelaWilliams
Newbie
Is there any way to opt out when spotify tests a new update on my account? They recently are testing one that I really dislike. It has several problems including not shuffling full playlists or being...
2018-01-16 3:55:45 AM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Can't play Spotify via Bluetooth headset

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a need for me to reboot my phone first for me to hear...

kraddy
Casual Listener
Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a ...
2018-01-15 12:47:28 AM
2018-01-16 2:34:41 AM
kraddy
Casual Listener
683 Views
2 replies
0 likes

683 Views
2 replies
0 likes

Solved!! Spotify instantly pausing

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here???I reinstalled cleared cache and log out. Restarted phone and it stil happens

user-removed
Visitor
So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here??? I reinstalled cleared cache an...
2018-01-14 1:56:10 PM
2018-01-16 1:47:15 AM
Sunnysingsalot
Regular
6438 Views
7 replies
2 likes

6438 Views
7 replies
2 likes

Spotify app nail-bitingly slow on Android

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list (before all the thumbnails are loaded) the app crashes. Same goes for playlists....

ar1g3
Casual Listener
So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list (before all the thumbna...
2018-01-16 1:18:45 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

HELP ABOUT STORAGE PLEASE :)

Hello dear Spotify community, I was wondering, does the same music in multiple playlists will take more storage? (I'm talking about Local Storage, not about the Internet Data it takes to download same song several times.) So, if I download, for Offli...

Orth0
Newbie
Hello dear Spotify community, 🙂 I was wondering, does the same music in multiple playlists will take more storage? (I'm talking about Local Storage, not about the Internet Data it ta...
2018-01-15 10:51:29 PM
2018-01-15 11:02:17 PM
JCdotnl
Roadie
715 Views
2 replies
0 likes

715 Views
2 replies
0 likes

Spotify Android Auto issue

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, changes the song but stops and i have to press play...

user-removed
Visitor
Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, ...
2018-01-15 10:49:35 PM
339 Views
0 replies
0 likes

339 Views
0 replies
0 likes

Superuser Contribution Deleting songs does not clear space from phone.

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i can not listen them offline. The problem is that, on...

Constantinos
Casual Listener
Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i c...
2017-05-23 9:21:12 PM
2018-01-15 9:39:25 PM
zahrteja
Casual Listener
2481 Views
3 replies
0 likes

2481 Views
3 replies
0 likes

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