Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47291 Views
  • 66 replies
  • 25 likes
  • 47291 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880079 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880079 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26870 Views
  • 4 replies
  • 0 likes
  • 26870 Views
  • 4 replies
  • 0 likes

Explicit button

I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however i still cannot login

  • Newbie
  • I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however...
  • Joe
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Download issues

My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can't delete the downloaded music.

  • Newbie
  • My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can...
  • Joe
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Crossfade desactivado

El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias.

  • Newbie
  • El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias. 
  • 1720 Views
  • 0 replies
  • 4 likes
  • 1720 Views
  • 0 replies
  • 4 likes

Spotify stops playing after 2-3 songs

Hey Ive just got my premium account in spotify and since then when im playing a playlist and dont touch the phone, the playlist stops and plays again only if i do any action with the phone. I tried re-installing, played with the fade settings, but no...

  • Casual Listener
  • Hey   Ive just got my premium account in spotify and since then when im playing a playlist and dont touch the phone, the playlist stops and plays again only if i do any action with the phone. ...
  • jcleaves
  • Casual Listener
  • 21000 Views
  • 11 replies
  • 1 likes
  • 21000 Views
  • 11 replies
  • 1 likes

Always on display showing song playing

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanced settings, aswell as in the Lockscreen-settings. ...

  • Newbie
  • I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanc...
  • Un_owen
  • Newbie
  • 14615 Views
  • 1 replies
  • 2 likes
  • 14615 Views
  • 1 replies
  • 2 likes

Spotify stops playing songs and freeze

Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too. i already tried reinstalling the app 3 times, clearing cache,...

Screenshot_2015-04-11-17-12-29.png
  • Regular
  • Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too.  i a...
  • Tyronium
  • Newbie
  • 11870 Views
  • 16 replies
  • 11 likes
  • 11870 Views
  • 16 replies
  • 11 likes

Songs been removed

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

  • Newbie
  • The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?
  • BSL13
  • Newbie
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for...

  • Regular
  • iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support  iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support  iTunes Bi...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number

iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number iTunes Billing Number +1 833 327 (2999) iTunes Billing Support num...

  • Regular
  • iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number  iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number  i...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 833 327 (2999)@ iTunes Billing Support number contact support number

iTunes Billing Number +1 833 327 (2999)@ iTunes Billing Support number contact support number iTunes Billing Number +1 833 327 (2999)@ iTunes Billing Support number contact support number iTunes Billing Number +1 833 327 (2999)@ iTunes Billing Suppor...

  • Regular
  • iTunes Billing Number +1 833 327 (2999)@ iTunes Billing Support number contact support number  iTunes Billing Number +1 833 327 (2999)@ iTunes Billing Support number contact support number&nbsp...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 855 341 (4012) iTunes Billing Support number ITUNES contact number

iTunes Billing Number +1 855 341 (4012) iTunes Billing Support number ITUNES contact numberiTunes Billing Number +1 855 341 (4012) iTunes Billing Support number ITUNES contact numberiTunes Billing Number +1 855 341 (4012) iTunes Billing Support numbe...

  • Regular
  • iTunes Billing Number +1 855 341 (4012) iTunes Billing Support number ITUNES contact number iTunes Billing Number +1 855 341 (4012) iTunes Billing Support number ITUNES contact number iTunes Billin...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number

iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number iTunes Billing Number +1 855 (341 401...

  • Regular
  • iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number  iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number  iTunes Billing Number +1 855 (341 4012)☑ iT...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support number contact support number

iTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support number contact support numberiTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support number contact support numberiTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support ...

  • Regular
  • iTunes Billing Number +1 855 341 (4012)@  iTunes Billing Support number contact support number iTunes Billing Number +1 855 341 (4012)@  iTunes Billing Support number contact support numbe...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech number

iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech numberiTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech numberiTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech numberiTunes Bil...

  • Regular
  • iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech number iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech number iTunes Billing Number +1 855 341 (4...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help support

iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help supportiTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help supportiTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for h...

  • Regular
  • iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help support iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help support iTunes Billing Number...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support

iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for supportiTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for supportiTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number...

  • Regular
  • iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support iTunes Billing ...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number he...

  • Regular
  • iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Su...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number he...

  • Regular
  • Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Chromecast Audio does not work with Spotify Free

Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached. Although the Spotify Gear website only mentions Google Chromecast, Chromecast Audio is also illustrated, so please remove Chromecas...

  • Casual Listener
  • Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached.   Although the Spotify Gear website only mentions Google Chromecast, ...
  • gizmoboy
  • Casual Listener
  • 5278 Views
  • 4 replies
  • 0 likes
  • 5278 Views
  • 4 replies
  • 0 likes

saying my hard drive is full ,but i still have space

why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5gb is saved to this sd card my phone is an HTC 1 M8

  • Casual Listener
  • why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5g...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes