Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
42974 Views
66 replies
25 likes

42974 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878276 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878276 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26448 Views
4 replies
0 likes

26448 Views
4 replies
0 likes

Accidentially deleted a song...how do i get it back?

Somehow I deleted one of my favorite songs and now I can't find it anywhere! I've tried to go to the album and get it again but it's like it completely disappeared. How can I get it back??

Tnewton73
Casual Listener
Somehow I deleted one of my favorite songs and now I can't find it anywhere! I've tried to go to the album and get it again but it's like it completely disappeared. How can I get it back??
2017-09-28 12:21:36 PM
2017-09-28 2:12:04 PM
jmdesin892
Roadie
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

why is spotify stopping randonly

I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling my hair out. What version doesn't stop my music

user-removed
Visitor
I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling...
2017-09-27 5:50:20 AM
2017-09-28 11:49:14 AM
dannystf
Newbie
419 Views
2 replies
0 likes

419 Views
2 replies
0 likes

Minha conta saiu do plano familiar sozinha e não consigo voltar.

Eu estava no plano premium famíliar, no qual meu irmão é o titular, e minha conta voltou para o free sozinha. Agora estou tentando voltar ao plano família e está aparecendo a informação que os endereços não são os mesmos, sendo que são iguais. o que ...

Bmoura92
Newbie
Eu estava no plano premium famíliar, no qual meu irmão é o titular, e minha conta voltou para o free sozinha. Agora estou tentando voltar ao plano família e está aparecendo a informação que os endere...
2017-08-18 3:04:48 AM
2017-09-28 11:11:50 AM
Cíntiacruz
Newbie
976 Views
1 replies
0 likes

976 Views
1 replies
0 likes

Bad BottomNavigation

1. On the bottom navigation bar, click Library or Radio2. Expand track details (lycir) that is playing in backgound3. Collapse track detailsExpected:Bottom Navigation icon indicator should be point on Library / RadioCurrent State:Bottom Navigation ic...

murt_pepe
Newbie
1. On the bottom navigation bar, click Library or Radio 2. Expand track details (lycir) that is playing in backgound 3. Collapse track details Expected: Bottom Navigation icon indicator should ...
2017-09-28 10:18:40 AM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Solved!! Estalos no som

Olá, notei estalos no som, para todoas as musicas, mas não é sempre que acontece. O que pode ser? Já troquei o fone e o problema continua. Toquei musicas fora do spotify e o problema não aparece, é somente nele

rodrigofr91
Regular
Olá, notei estalos no som, para todoas as musicas, mas não é sempre que acontece. O que pode ser? Já troquei o fone e o problema continua. Toquei musicas fora do spotify e o problema não aparece, é s...
2017-04-29 5:13:04 PM
2017-09-28 7:12:38 AM
JessicaPasquim
Newbie
5640 Views
14 replies
0 likes

5640 Views
14 replies
0 likes

Content saving to library but not being downloaded.

Hello, For some reason my podcasts/songs are not being downloaded but only saved to my library. When I go to to download them it says it has been added to the library but there is an 'x' and the little green arrow is greyed out. I have never had a pr...

spurvey
Newbie
Hello, For some reason my podcasts/songs are not being downloaded but only saved to my library. When I go to to download them it says it has been added to the library but there is an 'x' and...
2017-09-28 1:53:01 AM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

login issue and suspicious email

I need help accessing my spotify account. I received an email saying that my email address has been changed though I did not! My email address is mariano.jhim2017@gmail.com and it says it was changed to mariano.jhim2017@yopmail.com Yopmail.com is not...

Jhimbow
Newbie
I need help accessing my spotify account. I received an email saying that my email address has been changed though I did not! My email address is mariano.jhim2017@gmail.com and it says it was changed...
2017-09-27 12:11:50 AM
2017-09-27 12:50:01 AM
Joe
Community Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Can't edit/access playlist

I'm having trouble with certain aspects of my account. For example, my playlists show as being authored "by spotify" instead of by me. Also, I can't edit my playlists (add/remove songs). When I choose a song that I want to add, the only option I have...

m2thesteele
Casual Listener
I'm having trouble with certain aspects of my account. For example, my playlists show as being authored "by spotify" instead of by me. Also, I can't edit my playlists (add/remove songs). When I choos...
2017-08-07 8:05:06 AM
2017-09-27 12:48:06 AM
nothankyou123
Newbie
596 Views
4 replies
0 likes

596 Views
4 replies
0 likes

Spotify pauses but restarts song on CradlePoint routers

So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for one hour on the way to work and yes two and a half h...

mhgrabow
Newbie
So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for o...
2017-09-27 11:00:40 PM
179 Views
0 replies
0 likes

179 Views
0 replies
0 likes

Problem med att redigera profil

Har prolem med att ändra profilen. Nu är allt fel i profilen och när jag är inloggad går det inte att ändra. Står bara att e-post adressen redan finns trotts att det inte är den jag skall ändra. Går inte heller att ansluta till familje inbjudan och j...

JR74
Newbie
Har prolem med att ändra profilen. Nu är allt fel i profilen och när jag är inloggad går det inte att ändra. Står bara att e-post adressen redan finns trotts att det inte är den jag skall ändra. Går ...
2017-09-27 9:23:43 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

When i try to login says my account is offline

When i try to login says my account is offline gives option to connect but nothing happens can't connect

NorthernPrince
Newbie
When i try to login says my account is offline gives option to connect but nothing happens can't connect
2017-09-27 4:09:59 PM
2017-09-27 7:57:04 PM
Joe
Community Legend
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Logged out and library deletes on device restart

Motorola G5 plus, everytime I restart the device, I get logged out of Spotify and the app data/library is deleted. Is there a setting I'm missing? Or is this software?

Bioniclemming
Newbie
Motorola G5 plus, everytime I restart the device, I get logged out of Spotify and the app data/library is deleted. Is there a setting I'm missing? Or is this software?
2017-09-27 1:25:34 AM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Android: Offline device limit reached with one Andriod Device

Hello,I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device.However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't tell which Andriod Device it is, I am confused.Is this sti...

inetbas
Gig Goer
Hello, I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device. However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't t...
2017-09-26 11:13:21 PM
475 Views
0 replies
0 likes
andriod
devices

475 Views
0 replies
0 likes

App doesn't play my music from memory card when offline

When I try to play a downloaded album from Spotify/android on the train (where I don't have internet) I sometimes get complaints that I'm offline, why ??

erikva
Casual Listener
When I try to play a downloaded album from Spotify/android on the train (where I don't have internet) I sometimes get complaints that I'm offline, why ??
2017-09-26 9:45:57 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Huawei p9. No aparece control en pantalla de bloqueo, aún con permisos

Hola, tengo un Huawei P9 y no aparecen los controles en la pantalla de bloqueo, ya están los permisos de notificación, pero aún así no funciona. También borré el caché y desinstalé y reinstalé la aplicación, sigue sin funcionar. Saben cómo puedo solu...

Crstngr
Newbie
Hola, tengo un Huawei P9 y no aparecen los controles en la pantalla de bloqueo, ya están los permisos de notificación, pero aún así no funciona. También borré el caché y desinstalé y reinstalé la apl...
2017-09-26 9:05:32 PM
1112 Views
0 replies
0 likes
control
Huawei p9
Pantalla de bloqueo

1112 Views
0 replies
0 likes

Manche lieder werden nicht gefunden

Hallo LeuteIch war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei es aber bei mein deutschen ACC gibt.Hat da jemand ein...

ikarahan2001
Newbie
Hallo Leute Ich war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei ...
2017-09-26 8:34:58 PM
449 Views
0 replies
0 likes

449 Views
0 replies
0 likes

Superuser Contribution Music stops playing once you exit app

I never had this issue before. I used to be able to use other apps and send email while listening to music on the app. Now when I play music and exit the app to use another app seconds later the music stops playing. When I go back to the Spotify app ...

Sexyhazeleyes
Casual Listener
I never had this issue before. I used to be able to use other apps and send email while listening to music on the app. Now when I play music and exit the app to use another app seconds later the musi...
2017-09-02 2:46:28 AM
2017-09-26 7:01:31 PM
Sexyhazeleyes
Casual Listener
4456 Views
2 replies
1 likes

4456 Views
2 replies
1 likes

cant logg in on Spotify

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect. but then nothing happends after o pres connect. have workt before and now after the payment has went thrue nothing works. hel...

patrikbodypower
Newbie
when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect. but then nothing happends after o pres connect. have workt before an...
2017-09-26 5:59:16 PM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Playback stops randomly & App is unresponsive

I'm on Android 7.0 and Spotify V8.4.19.792 I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to music (either while listening normally or skipping tracks) and t...

thatgerman1
Newbie
I'm on Android 7.0 and Spotify V8.4.19.792 I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to...
2017-09-26 4:59:12 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

play spotify in my car

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

isastemar1
Newbie
i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone
2017-09-26 4:41:01 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

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