cannot login from Android app

[nolente]

Plan

Free

Country

Italy

Device

Moto X4

Operating System

Android 9

My Question or Issue

I am unable to login with my account from the Android app. I get the "email/password not correct" and if I try to get a link by mail, the link is always expired. Tried reinstalling the app (multiple times), changed the password (multiple times), tried logging in with my user 'strange' name, I've also tried to delete my account and re-creating from scratch. Can login without problem from the webiste, so the account is ok. I do not have facebook, so It can't be a duplicated account.

What should I do?

[OneByBoo]

Hi there @nolentel,

thanks for posting !

I'd suggest checking out this help page as it might have some more options on how to fix the issue you're having.

Let me know how it goes 🙂

[OxfordSemicolon]

I have the same problem on the same phone/OS from the US. I've also tried changing my password and reinstalling the app multiple times. I can log in on other platforms, and my account is email-based, not Facebook-based.