i can't pay for premium

[-1_vwm4gs6bc3]

i checked everything that written on help but all them are ok. please help me iwant to know why that happens. 

[Billy-J]

Hey @-1_vwm4gs6bc3, welcome to the community.

Hope you’re doing great! 

Sorry to hear you’re having issues with payment, but no worries - I’ll be happy to help. 

• Is there an error message provided when you attempt to process the payment? 
• Have you followed Payment troubleshooting steps here: https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/

If those above doesn’t work, please also try to use another browser, and clear all cache. 

Let me know how this goes!

/B