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i tried to move my data from sd card to local srorage but it just couldn't and showed a mistake

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i tried to move my data from sd card to local srorage but it just couldn't and showed a mistake

Avatar of onyka
Visitor
2020-09-27 10:34 PM

Plan

Free

Country

Ukraine

Device

Samsung Galaxy A51

Operating System

Android 10

 

My Question or Issue

 

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Avatar of dinomight
Spotify Star
Spotify Star
2020-09-30 12:27 AM

Hi @onyka,

 

Thanks for your post and sorry to know you're having problems moving your data from your SD card. Since you're encountering an error at this point, I'd suggest performing a clean reinstall of Spotify. Please be sure to follow all the steps on the linked page, including removing the com.spotify.music folder from your SD card.

 

After you have a fresh install of Spotify, you will hopefully be able to set your storage location to local without any issues. You will unfortunately have to redownload your tracks.

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of dinomight
Spotify Star
Spotify Star
2020-09-30 12:27 AM

Hi @onyka,

 

Thanks for your post and sorry to know you're having problems moving your data from your SD card. Since you're encountering an error at this point, I'd suggest performing a clean reinstall of Spotify. Please be sure to follow all the steps on the linked page, including removing the com.spotify.music folder from your SD card.

 

After you have a fresh install of Spotify, you will hopefully be able to set your storage location to local without any issues. You will unfortunately have to redownload your tracks.

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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