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it erases all the offline music once in a while

it erases all the offline music once in a while

I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldnt pay for it.
A realy unsatisfied costumer
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2 Replies

It happens to me every month or so, galaxy S7, have you received any feedback?

Not until this day

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