offline music disappeared

[ragmar322]

Hey! I have a problemw with offlinem music on HTC m7.
I am now in Kenya, and in the place wherei stay there is no wi fi, and internet connection is poor. I have had downloaded all my favouritem musicvia the offline mode earlier, but today it just disappeared after the phone reboot. In the file manager I can still see a folder containing more than 1gbof music - so its still there, but not visible in the application. I tried anotherr reboot or logging in and out. I cant download it again and i have to complain, that it has happened to me twice.
Whats should I do?
Thanks in advance...

[driveflanger]

Hi, Why your phone rebooted? Can you check the size of the Spotify App in the Storage option.? screenshots will be nice to see what is going on....

[ragmar322]

Thanks for the reply! It rebooted due to battery depleting. In storage options Spotify has only 30 MB of app data, but in file manager o have found a folder with more than 1 GB of data, Spotify music probably. When i copy it to the original folder, Spotify app cant see this offline music.
I cant send screenshots due to poor internet connection.

[driveflanger]

you shouldnt move the folders spotify manages, that will mess with the app. Spotify doesn't act like a regular media player, the files it downloads are encrypted in a specific way the app can only read.

If you cannot see the music through the app, sorry but it wont be available.

[ragmar322]

Yeah, I know I shouldn't mess with the Spotify appf files. I only did that after all offline music disappeared. AGAIN. See I'm in a place where wifi doesn't exist, mobile internet connection is poor, and I downloaded some music to listen to, because I have to stay here for over1 month. Now, spotify as a offline music playeris completely unreliable. How can you trust the app that randomly just decides not to see your music?
My question is whether can I somehow restore my music library, having folder with this encrypted music?