paid for premium, not working.

[kateli21]

I have paid for spotify premium, but everything is saying that i am not a premium user and am unable to stream music, only radio. However, my account has been charged and there us no receipt on my account page. I have tried logging in and out, restarting my phone, uninstalling and reinstalling the app. Nothing is working and i cant find a "customer service" phone number anywhere. This seems ridiculous.

[henrikwils]

I had a similar problem recently. Try this link: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact