Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

premium but can't play downloaded song

premium but can't play downloaded song

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

Reply
1 Reply

Hey @user-removed, welcome to the Spotify Community! 

 

Are you getting an error message? If so, a screenshot would be very helpful. Also, we recommend you to follow these steps

 

Let us know how it goes. 

Suggested posts