spotify discontinued support to upload and streaming of local files with newst version

[user-removed]

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music.

Here is the email I got from support:

"Hello,
  Thanks for getting back in touch with your feedback and your clarifications on the issue. That was very helpful for us!
  Our latest Spotify Version doesn't support the upload and streaming of local files. 😞 This was a feature in one of our previous Spotify Versions. 🙂
Still, this sounds like a great idea: to get back this feature! Please feel free to share it on our ideas board on our Community Site.
  You can get other users to show their support by voting on the idea. We’ll keep everyone updated on its status. Maybe your idea could even make it into the app some day!
Do not hesitate to get back to us if anything else comes up in the meantime. We will always do our best to help you.

Have an amazing day, 
Spotify Customer Support"

My response:

"Hi,

this is a very bad management decision!

Spotify is a great App, but it doesn’t provide access to all the music in the world and so people like me would like to add to their Spotify selection their own music. The fact that people are paying for a service like Spotify premium should tell you that people honor and appreciate good features and convenience.

I don’t understand why Spotify would take back such an important feature. Updates are supposed to improve a product, not make it worse!

Without this feature Spotify is just another music streaming platform like countless others and I don’t see the benefit any more.

Therefore I will discontinue my premium membership as of the end of this month.

Please contact me if this feature of uploading and streaming of local files is enabled again.

Thanks"

[user-removed]

Unfortunately I'm a free user now again, but I can't play any songs now on my android phone. It works fine on the PC, but not at all on my android? Any suggestions?

Thx

[jchuis]

I agree with you, that feature is very importante for me because many songs simply doesnt exists in Spotify, I hope that we get back our  personal music.

Regards

---

@user-removed wrote:

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music.

Here is the email I got from support:

"Hello,
  Thanks for getting back in touch with your feedback and your clarifications on the issue. That was very helpful for us!
  Our latest Spotify Version doesn't support the upload and streaming of local files. 😞 This was a feature in one of our previous Spotify Versions. 🙂
Still, this sounds like a great idea: to get back this feature! Please feel free to share it on our ideas board on our Community Site.
  You can get other users to show their support by voting on the idea. We’ll keep everyone updated on its status. Maybe your idea could even make it into the app some day!
Do not hesitate to get back to us if anything else comes up in the meantime. We will always do our best to help you.

Have an amazing day, 
Spotify Customer Support"

My response:

"Hi,

this is a very bad management decision!

Spotify is a great App, but it doesn’t provide access to all the music in the world and so people like me would like to add to their Spotify selection their own music. The fact that people are paying for a service like Spotify premium should tell you that people honor and appreciate good features and convenience.

I don’t understand why Spotify would take back such an important feature. Updates are supposed to improve a product, not make it worse!

Without this feature Spotify is just another music streaming platform like countless others and I don’t see the benefit any more.

Therefore I will discontinue my premium membership as of the end of this month.

Please contact me if this feature of uploading and streaming of local files is enabled again.

Thanks"

---

[Daniel]

Hi all,

Can you confirm the following please?

1. Device & operating system
2. Spotify app version
3. How much free space available?
4. What format do the local files have?
5. Are they Free or Premium users?

[user-removed]

Hi Daniel,

1. Samsung Galaxy Alpha (Model Number: SM-G850F), Android 4.4.4

2. Spotify App Version: 3.6.0.789

3. Free Space available on phone: 15.98 GB

4. Local files are: .mp3 and .m4a; they are sored on my dropbox and the feature was working perfectly fine until about 1 month ago with an update of the Spotify App

5. I'm a premium user.

Thanks

J

[Pricilla]

Hey @user-removed,

Welcome to the Community and thanks for that information.

Sorry to hear you're having issues with your local files. I'll be happy to help with that. 

This feature is currently only available for Premium users on the mobile, so if you're following all the steps here they should work fine. 

Can you let me know what exactly is going wrong? Are you getting any error messages?

I'll take a look and see what I can suggest. 

Thanks!

[user-removed]

hi,

the local file support is now wokring again. However, I didn't change any settings. I have unistalled and installed the spotify app at least 5 times over the last months. After the last installment it suddenly worked again. As said before it was working fine for the last year or so until it stopped working 2 months ago.

Howver, I'm happy to have Spotify available again!

Thanks