Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify no internet connection on wifi

spotify no internet connection on wifi

whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its all fine. on mobile data, i am not having this error. what should i do?

Reply
2 Replies

Could you try logging out from the spotify settings screen and back in? If you still have problems, please post details of your mobile make and model, spotify and android versions, thanks.

It's also worth checking there aren't any security or firewall settings on your router than might be blocking Spotify.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts