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''this song is not available if you have the file on your computer you can import it''

''this song is not available if you have the file on your computer you can import it''

Hey Spotify community.

A quick backstory: I've had Spotify for a year before it came to my country (using VPN)

and everything worked. But now, there are few tracks that are ''greyed out'' from my playlist, without the option to play it. When I click on the track, I get this pop up that says: ''this song is not available if you have the file on your computer you can import it''

(to clarify, it happend in the PC desktop app. The track does not show up at all on my phone)

 

Reply
1 Reply

Hey @Yovel, welcome to the Spotify Community!

 

Keep in mind that some content availability can change on different countries. This happens due to licensing reason of the music. You can find more info here.

 

Since you mentioned that you used Spotify with a VPN connection before it was available in your country, and you changed the country registered in your account as soon as Spotify was available over there for you, this could affect the availability of some of the songs you already had in your account. This would explain why you're not able to listen to them any more.

 

Let us know if you have questions.

JulianModerator
 
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