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this track is not available? Third time I ask this...

this track is not available? Third time I ask this...

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed to go online on my phone and undownload all my playlists and download them again, which took me like 5 hours yesterday on my holiday here in Thailand, all my tracks are still not available in offline mode....thanks for ruining my trip. You have any better ideas?
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3 Replies

Sorry, need a bit more info. Is the app saying the tracks are downloading and showing you the progress bar? Does it get to 100%
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Yes its downloading, everything works perfectly right after I've been "online". Afterwards my spotify works offline for about 15 minutes - 1 hour, then its the same problem again. Everything is grey andand everything is unavailable....please read my earlier statements so you dont answer the same way... Thank you.

Hey 🙂 

 

It sounds like you might be experiencing a very annoying bug which has been reported. The official bug topic is here.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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