with the new update, crashes sometimes after ads fairly regularily

[DarkPORT]

Plan

Free

Country

Canada

Device

Pendoo x10 xmax

Operating System

Android 9

My Question or Issue

With the new update, I have a problem with Spotify crashing after ads.  It doesn't happen all the time, but probably 2/3rds of the time.  The screen just goes black for a second and I'm back on the desktop.  The kicker is it only happens after the ad is done playing.  This never happened until I updated it last a few days ago.

[Elena]

Hey there @DarkPORT,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.

Keep us in the loop here.

[DarkPORT]

It has since pretty much stopped. It happens maybe once a week and I use Spotify every day for a few hours at least. I'll try a fresh install of the app

Thanks!