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Accounts being hacked!

Solved!

Accounts being hacked!

I received an email in  Arabic and thought it was a spam email. 2 minutes later i received a second one and noticed that it was from Spotify again in Arabic. i became concerned that someone might have hacked my Spotify so i went on the browser and tried to log in and was unsuccessful. I went back to the first email and made out my own email and then a different one following it. this had confirmed it. I was hacked and this person changed my email. I went on chat with a rep for Spotify and they immediately took care of the problem after a few confirmation questions. I changed my password. i emailed the person with the changed email and he responded. He said a page has 700+ emails with passwords on it. I'm not sure who to notify to investigate this page, but i wanted to let other Spotify listeners know and become aware of what's going on. As i felt furious of this situation and don't know who should take accountability for this, Spotify was able to take care of the problem immediately. 

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Marked as solution

Hi  there @Spacecadet1986,

thanks for reaching out about this !

 

If you've already taken all the steps provided here and here, please make sure to reach out to support through this contact page and have them take a closer look at your account for you.

Note: reply to any automated mail you get

 

Hope this helps 🙂

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1 Reply
Marked as solution

Hi  there @Spacecadet1986,

thanks for reaching out about this !

 

If you've already taken all the steps provided here and here, please make sure to reach out to support through this contact page and have them take a closer look at your account for you.

Note: reply to any automated mail you get

 

Hope this helps 🙂

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