I have been missing music since 2018!

[Tobalayer]

Plan

Premium

Country

UK

Device

Windows 10, Mac, Android 10, iPad Pro (Affects all devices).

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Since 2018 I have noticed tracks that I've streamed forever have been disappearing from the 'available' Spotify library for me. For example, the album 'While 1<2' by deadmau5 is almost entirely greyed out for my account. It is not an artist, record label or location issue; deadmau5 has told me himself, he hasn't done it (he runs the label so not that either). I've spoken to other fans who have had the same issue but they gained access again after about a year (so in early 2019). It's not just deadmau5, there are plenty others and it seems to be getting more frequent. 

Spotify Cares twitter account basically shrugged their shoulders on this issue a number of times. I switched to Tidal for a long time but I prefer the Spotify UI. Someone help me, I'm going crazy!