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JRE podcast #1611 has no video

JRE podcast #1611 has no video

The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s only showing a picture.

 

Plan

Premium

Country

US

Device

iPhone 11 pro

Operating System

Newest iOS system 

33611E0F-7CAD-40E0-9AC7-6D48C065CE2B.png
Reply
1 Reply

Hey there @shayleekayy,

 

Thanks for reaching out to the Community and welcome!

 

We've checked and that episode indeed has video. Try logging out, restarting your device, and logging back in. Make sure that there aren't any battery optimization or data saving options enabled for Spotify on your phone.

 

If that doesn't make any difference, try with a different connection, like another WiFi network or mobile data, and let us know how it works.

 

In case the issue persists, try running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

 

Keep us posted on how it goes. We'll be on the lookout.

CarlosEModerator
 
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