KPOP songs updating slow when comparing to kkbox or other asia music streaming providers

[kittyblue]

Please update faster for KPOP songs, especially those from new hot indies. If Kkbox can do this, you can too I guess?

Was looking for songs from the popular group  볼빨간사춘기 (臉紅的思春期) , not even a single song available

and also newly released song from the collaboration of IU & Ohhyuk, no result neither

If this issue is not being improved, guess no. of kpop fans will switch to other music streaming service providers. While we are staying for other foreign pop songs which were updated fast.

And why it's so difficult to reach you guys? you guys blocked facebook message and no email address we can send to? Don't really get this, so we have to post everything in this 'community' ? Sometimes we only want to raise the issue to you guys and hope for improvement, not to create a discussion

[user-removed]

@kittyblue

Hello:

Music on the Spotify service is up to the artists and labels. Information below about missing or unavailable music.

Spotify wants all the world's music, and they're working hard on making this happen for you. However sometimes agreements can’t be reached with the artist or label or a change may happen in music ownership.

Spotify adds thousands of albums and artists are added every day. If you can’t find an artist you’re looking for, they may appear (or reappear) soon. In the meantime, feel free to contact the artist or their label to ask when they plan to be on Spotify.
https://support.spotify.com/article/Content-missing/

Spotify users can use this Google form here: 

https://docs.google.com/forms/d/e/1FAIpQLScMGwTBnCz8nOPkM5g9IwwbpKolEWOXkhpAUSl8JjlkKcBGKw/viewform for music requests, there is no guarantees the content added to this list will become available. This is an internal list Spotify uses internally to see how popular certain content is that might be missing on the service.

With regards to support for the Spotify service there are a few ways to get help, the community here, also through this web link: https://support.spotify.com scroll down to the bottom of the web page until you see the link to Contact Spotify, shows the ways to get in contact with Spotify customer service. On that Contact Spotify page is a link to a contact form users need to fill out for customer issues.