Looking for my son's album (sent by CD Baby)

[alfredojahn]

Hello. My son has 2 albums on CD Baby. Part of the payment to CD Baby is that they will send to music to Spotify. This was done for his first album "Beyond Slumber", but, although they keep telling that they have send to new album to Spotify, I can not find it. I have asked them several times. Is there a way to check if it was ever sent? Is there some problem? The artist name is "Andreas Jahn" and the album name is "Trampolines".

Thanks

[MattSuda]

Hello @alfredojahn

Welcome to the Spotify Community.

I've passed this on to Spotify staff to see if they can look into this. I'll let you know when I hear back.

[alfredojahn]

Thanks for the help!

Alfredo

[MattSuda]

Hey @alfredojahn

Spotify recommends you contact the artist services here:

https://www.spotifyartists.com/contact-us/

Make sure to include this artist URI in the message you send to them:

spotify:artist:2Wzsg1YnaoON1CgZLFP65M

Sometimes it can take a week or so for them to reply back to due the amount of emails they get.

If it's been over a week you can reply back to this thread and I can see if I can get your email bumped.