Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Mac player won't connect or sync to other devices well.

Mac player won't connect or sync to other devices well.

I am using Spotify for Mac, and the app used to sync nicely with other devices. I would listen to a song on my laptop, pause it, pick up my phone, and resume where I left off. I could also cast it to other devices like my Google Home or Roku TV app.

Now my mac app works independently. Right now I am listening to one track on my mac app, but if I look at my phone it displays a song I listened to a couple days ago. Also if I click on "connect to a device" from the mac app - it shows nothing available. I can still connect to other devices from my phone. 

I restarted the app, didn't help. I have attached screenshots, both taken at the same time, on different devices.

Screen Shot 2020-09-01 at 11.52.25 AM.png
Screenshot_20200901-115246.png
Reply
1 Reply

Hey @pedroyoyoma,

 

Thank you for reaching out to the Community. Would you kindly try a clean reinstall of the App? Also, can you tell me what version you're using? If you are using an older version of Spotify, I would recommend you. updating your current Spotify version to the new version to ensure that everyone is on the same page.

 

Meanwhile, I'd recommend you check out this topic and this topic.

 

I hope this helps and let me know how it goes. Thanks!

Suggested posts