New releases section won't show prior releases

[2local]

Plan

Premium

Country

Usa

Operating System

Android 

When I go over to the New Releases section (not the playlists) and scroll through the albums/singles/etc. it lists, I can only look at ones from the current week.

When I'm on the desktop version I can see new releases from the past 2 weeks, but on mobile it's only for the 1 week. Tried reinstalling and clearing data, but on mobile I can't scroll down to see "older" releases. Anyone else experiencing this or have a fix?

[Vasil]

Hey there @2local,

This is expected behaviour, as many of the mobile app functions have different limitations in comparison to the desktop app.
We're here for you if any further questions arise.
Cheers! 🙂
 

[2local]

I understand that, but it was only about 2 weeks ago I was able to scroll "older" new releases. I guess I'm the only one noticing this broken or removed capability 

[Kiril]

Hey there @2local,

Thanks for your prompt reply.

As @Vasil has mentioned, the mobile and desktop versions have different capabilities and thus the experience between them could differ and this is to be expected.

However if you believe your mobile app is misbehaving, you could try to reset it twice in a row. In other words, try to log out and then to log back in, in the app twice in a row, as this triggers a refresh between the app and your account and may help to resolve any possible cache-related issues between the servers. See if this will shake things up for the new releases section on your mobile device.

Hope you find this useful. Keep us posted if you have any questions.