Playlist banned?

[BensPlaylists]

Plan

Premium

Country

Germany 

Device

iPhone 11

Operating System

iOS 15.0

My Question or Issue

Hello, first of all I want to mention that I have reached out to the spotify support a couple of times in the last two months but haven’t received an answer yet, therefore I am really hoping to find help from the community.

I have a problem regarding one of my playlists. The Title, Picture and Description is getting deleted every time I try to change it. It has 22.000 followers and I think that it was banned because of too many reports (which doesn’t make sense because I red the community guidelines and didn’t violate them). Then I saw that an other account made the same playlist with the same Title, Songs etc. and is now „gaining“ followers. (I don‘t know if this has to do something with my problem. (report bot if thats possible)) I really wish to keep on with adding songs to the playlist and having it beeing available to other spotify users, and beeing able to find it easier by my self (because it has no title anymore). This is the playlist I‘m talking about https://open.spotify.com/playlist/75KzMKJGF9xpc0AFYYYADY?si=pI_JpO3vT2O_jfGtR-STIA

If you need any more information please reach out to me.

I‘m looking forward to hearing from you 

[Mario]

Hey @BensPlaylists,

Thanks for reaching out about this here in the Community.

Genuinely sorry to hear about what you've been through with your playlist, but good to see it is still up and running! Tried to open it via the link you shared and can confirm is there for everyone to listen.

If you think your playlist was wrongly reported, go check this Community Idea and give it a +VOTE. Make sure to subscribe to the thread so you don't miss any updates when things move forward with it. 

Hope you'll find this helpful. Cheers!

[scheweppesenegger]

Can you help me with my banned playlist? I don't get what's wrong with it.  When the first one was banned, i thought that the picture was a cause, so I created a new one with my own picture, because if it's banned because of someone else's music, it's just doesn't make any sense to me. link to the playlist: https://open.spotify.com/playlist/0nhgdDCOk5Rai3VcZt3ln9?si=f06aa322e4fc475f

[Alex]

Hi there @scheweppesenegger,

Welcome to the Community!

Sorry to hear that this has happened with your playlists. 

When a playlist gets reported and banned you should have received a notification email from Spotify explaining why this has happened. In the email you'll find instructions on what you can do next. If you're not seeing the email in your inbox, check your Spam/ Junk folders.

Hope this helps.

[scheweppesenegger]

Yeah, just checked out the mailbox. Well, can't say that I understand what they've said. Like, there is no specific reason and I don't know what to do with it. I've read some other commutiny posts, maybe it's something that deals with changing the password...

"It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms."

But I mean, if there's some kind of trouble with anything, why they've banned only one playlist, that's just doesn't make sense. I am frustrated. Sorry for bothering, but I just don't understand anything. I mean, it's actually maybe not a big of a deal with that playlist since it has not so many followers (but it's kinda important in my work anyway).

[BensPlaylists]

Hey, i reached out to the Spotify Support and told them my problem.. they answered me in a few days and told me that there were too many reports or so and then “unbanned” my playlist because I said that I think it got report-botted. Maybe this will help you.

[scheweppesenegger]

I wrote to them when my first playlist was banned. They said "Unfortunately, we do not have more detailed information about this violation and the ability to return changes to the playlist." So, alright, I'll try again, but I'm not sure they will help me... 

[Playlist_Subs]

I wrote an article recently about this growing controversy of playlists being banned for no reason and with no explanation.

Trying to raise awareness about this issue, so Spotify finally answers our questions!

https://medium.com/@playlistsubs/my-spotify-playlist-was-banned-a-growing-controversy-of-spotifys-in...