Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Selena Gomez Radio not available?

Selena Gomez Radio not available?

Plan: Premium

Country: USA

 

Device: iPhone 13 Pro 

Operating System: iOS 15.4

 

My Question or Issue

I can't seem to play the Selena Gomez Radio, it states it is private or removed. I thought this  was an automatic playlist that is public.

7AA0033A-5970-44C1-8AA6-A25015F54599.png
Reply
1 Reply

Hey @Brian_M68,

 

Thank you for reaching out to the Community.

 

We've tested this in our end, and we couldn't replicate the issue. IN this case, we'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble playing that radio. 

If that doesn't do the trick, could you check if it happens using the Web Player?


 

However, if the issue persists, would you mind sharing the URI of the playlist that is showing this error message? This will give us a better look at it.

 

We'll be waiting for your response. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts