Spotify stops after few seconds when thr screen is off only

[Seifimail]

Hi there 

Spotify stops after few seconds on my Samsung S9  only when screen is off  any idea?

Thx

[Jpgchief]

Hi @Seifimail have you try removing the app and installing again?

let me know if this works please.

[Seifimail]

Hi, no i did not... anyway, if i did it, will my playlists remain after the reinstalation?

[xoholo]

Hello Seifimail,

Thanks for reaching out to the community!

This problem is usually caused due the battery optimization feature which has been made more aggressive in android 9, Go to settings > device care > battery > battery optimization > show all apps > set Spotify's to "don't optimize" 

Keep us updated!

🙂

[Jpgchief]

Yes, they'll because you're singing with the same count.