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Streaming over Bluetooth shows previous song's album cover

Solved!

Streaming over Bluetooth shows previous song's album cover

Plan

Premium

Country

Canada

Device

Google Pixel 3XL, Sony Xperia 5 IV, VW Jetta 2021, VW Jetta GLI 2022

Operating System

Android 13

 

My Question or Issue

Hello, whenever I stream my music from Spotify to my car, the first song that plays will have the proper album art. Every subsequent though will have the previous song's album art.

It happened on two cars (both VWs) and two devices (both Android) 

 

What confirms me that it is a Spotify issue is that  Youtube Music doesn't have this behaviour, it works as expected. Please advise thank you!

Reply

Accepted Solutions
Marked as solution

Hello, welcome to our community! It seems that you are experiencing an issue with displaying the album cover when streaming songs from Spotify to your car. I understand that this can be frustrating, but let's try to find a solution for this.

Update the Spotify app: Make sure you are using the most recent version of the Spotify app on your Android device. This can help resolve compatibility issues and improve overall performance.

 

Check Bluetooth settings: On your Android device, go to Bluetooth settings and ensure that media and app information options are enabled for your car.

 

Restart the devices: Turn off and on both the Android device and the car's system. This may help resolve temporary connection and synchronization issues.

 

Unpair and pair again: Remove the Bluetooth pairing between the Android device and the car, and then pair them again. This can fix connection and information display issues.

 

If the problem persists, it might be helpful to contact Spotify's customer support. They can provide more information and possible specific solutions for your case. I hope these suggestions help resolve the issue! A big hug and good luck!

View solution in original post

1 Reply
Marked as solution

Hello, welcome to our community! It seems that you are experiencing an issue with displaying the album cover when streaming songs from Spotify to your car. I understand that this can be frustrating, but let's try to find a solution for this.

Update the Spotify app: Make sure you are using the most recent version of the Spotify app on your Android device. This can help resolve compatibility issues and improve overall performance.

 

Check Bluetooth settings: On your Android device, go to Bluetooth settings and ensure that media and app information options are enabled for your car.

 

Restart the devices: Turn off and on both the Android device and the car's system. This may help resolve temporary connection and synchronization issues.

 

Unpair and pair again: Remove the Bluetooth pairing between the Android device and the car, and then pair them again. This can fix connection and information display issues.

 

If the problem persists, it might be helpful to contact Spotify's customer support. They can provide more information and possible specific solutions for your case. I hope these suggestions help resolve the issue! A big hug and good luck!

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