Track goes silent partway through

[Jwashton]

Plan

Premium

Country

USA

Device

Pixel 4 XL, Dell Precision 7760, 2020 MacBook Air (M1)

Operating System

Android 13, Fedora Linux 39, MacOS Sonoma

My Question or Issue

This recording of Die Allmacht seems to have had an issue when it was imported into Spotify's library. It plays quite well until roughly 3:06, when the sound cuts out and stays silent for the remainder of the track. I thought there was something wrong with my earphones until I realized that the track was faulty. I can reproduce the issue on other devices.

This piece is a famous work composed by Franz Schubert, and arranged by Franz Liszt. (In this case the artist that gets the credit is the conductor of the ensemble, Rijssens Mannenkoor)

I say this to assert that the piece is not supposed to end as it does in this track. Searching for "Die Allmacht" in Spotify yields a long list of other recordings that continue on from the spot in the piece. Additionally, those familiar with the reading of music notation can find scores for this piece for free on IMSLP, and confirm that the piece does not end here. This looks to me like a technical fault.

I am less familiar with other works on the same album, but some of them seem to also share this problem.

Track 9 on this album "Je crois entendre" seems to also have the same problem at around 2:10

Track 13 "Rock a My Soul" is silent throughout

Track 16 "Pres des fleuves etranger" has just one note at the beginning before the sound cuts out

The remaining tracks all seem to be fine.

[OscarDC · Accepted solution]

Hey @Jwashton,

Thank you for reaching out to the Community and welcome.

Usually, these types of issues related to the audio quality are commonly caused by a broken audio file updated to our platform by the artist or the rights holders. In this case, we'd recommend reporting it by following the steps mentioned in this article under the section Broken or incorrect content.

Hope this helps. If anything else comes up, don't hesitate to ask.