Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Where do I report errors in information?

Where do I report errors in information?

I found an album with wrong names for the tracks, but do not know how to report this. Not unimportant I think though.
Reply
Top Answer
AdamDamon
Spotify Star

Hi @PieterJee,

 

Thanks for posting in the Spotify Community!

 

If you notice content on Spotify with incorrect information, and you've already tried the suggested steps in this support article regarding faulty or inaccurate metadata, I'd recommend reporting the album to Spotify's Customer Support team here (as is recommended in the support article).

 

You can also read more about reporting content on Spotify in this FAQ article

 

Let me know if you have any other questions, and have a good day!

15 Replies

Hi @PieterJee,

 

Thanks for posting in the Spotify Community!

 

If you notice content on Spotify with incorrect information, and you've already tried the suggested steps in this support article regarding faulty or inaccurate metadata, I'd recommend reporting the album to Spotify's Customer Support team here (as is recommended in the support article).

 

You can also read more about reporting content on Spotify in this FAQ article

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Plan

premium

Country

canada 

Device

iphone 15

Operating System

newest IOS

 

My Question or Issue

I went to go listen to one of my fav ski mask the slump god songs (Life Is Short) and it plays the song life is short by Lunar Guilroy or something? like when i go to the songs i’ve liked before it shows the normal album cover, i click on it and it goes to the album cover and song by this other guy but says it’s by ski mask. like what? 

Plan

Premium

Country

UK

Device

PC

Operating System

Windows 11

 

My Question or Issue

Spotify is playing the wrong version of the song Connection by Elastica. This song was in my Discovery Weekly playlist and when playing it from there it's playing some karaoke backing track version. I tried playing the song from the album and it's also the same version, however playing it from the artist page top tracks section is the correct one.

Album version link: https://open.spotify.com/track/4f7zibHpjXUNQYfV3AUiIi?si=0f5eb736262e45a1

Artist page version link: https://open.spotify.com/track/4OvXecGenX5ZtlldeQ4I4Y?si=368a1146bd2047f4

 

There doesn't seem to be any way to report this to Spotify through the desktop app.

 

 

 

 

I've come across an issue with a particular album on Spotify where the track names are all incorrect. I’ve checked multiple times, and it appears that the titles do not match the actual songs. This is making it difficult to enjoy the album as intended. I’m not sure how to report this issue, and I want to make sure it gets fixed so others don’t face the same problem.

the music is not harpsichord

Plan

Free/Premium

Country

Singapore

 

Device

iPhone/Mac/Web

Operating System

iOS 18

 

My Question or Issue

The text for the introduction of the artist Eason Chan is incorrect. The content is actually for another artist Chau Wakin, who is another pop singer.

Please refer to the attached screenshot. Please help correct it on Eason Chan's page.

Thanks!

 

Screenshot 2024-09-18 at 14.55.36.png

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.

Plano

Premium

País

BRASIL

Dispositivo

Acer

Sistema operacional

Windows 10,

 

Minha pergunta ou problema

Nos anos 70 o grupo argentino "Trio Galleta" lancou no Brasil seu sucesso "Igual que ayer, igual que antes", gravado em Ingles e com o título "I am so happy". Foi um sucesso. Passei muito tempo procurando esta musica no Spotify e hoje a encontro com o nome errado "Acertate dulcemente".  Outra musica que procuro ha tempo eh a versao de "Give me some sign" gravado por "Laurent e The Mardi Gras" existem diversas outras gravacoes (Brenton Wood, Owen Gray etc.) todas em ritmo mais lento. Gostaria tambem de sugerir um meio mais pratico para contatar o Spotify. Grato. Saudacoes.
Sergio de M.Serra

Plan

Free

Country

Norway

Device

All devices

Operating System

All OS

 

My Question or Issue

he supposedly created a new single today. He is russian, he has been dead for 30 years, the song is japanese.

Wrongly credited song

The song isn't directly credited to viktor tsoi but the band "KINO"

Hi Everyone,

 

I’m a fan of a DJ called "Jade Venom." (I believe a few weeks ago his name was just "Venom," but he might have changed it for the same reason mentioned below.)

 

When I open his artist page, I can see an album that clearly does not belong to him. It's quite frustrating when I'm listening to his tracks, and then suddenly, a song from a completely different artist called "Venom" too plays next.

Here is the artist's page: https://open.spotify.com/artist/5MDI623Xjab5igAZSsazoS?si=Xg0hfCpDRFK57MvsKQRHAA

And here is the incorrect album from the other artist: https://open.spotify.com/album/4KkOqBn9kJ9hBuVO6UGyv7?si=DnWm1VghTGuHJbyIq9_JWA

 

Could you please fix this issue?


(I don't think it's a matter of Spotify version or OS, as I experienced it on both Windows and iOS.)

 

Thank you and best regards,
Patrik

 

Spotify for Windows (64 bit)
1.2.52.442.g01893f92

Shouldn't the "&" in Huey Lewis be the word "and"? Is there a way to request that change?

 

Another one. NOT the reggae dub artist that I am following: https://open.spotify.com/album/72C08HHZNgFMPVqpCMURJZ?si=benw-T1tT1ijcl9JonvmIA

 

This is the artist I'm following that that wrong artist was mistakenly merged with:

https://open.spotify.com/artist/1edl5fzpdS471TaQ8Bgs3w?si=tR_GpmhJSN67ojGgCnf_LA

The Romanian band Hara has a Spotify profile where I listen to their music, but I noticed their profile picture and description are unrelated to the band, and instead they are from another band with the same name, but from Mexico. And apparently this year they posted a song that is also a totally different genre and an unrelated picture to the Romanian band’s brand. Also this year, they have a new release on Spotify and it is a totally different genre and style from the Romanian songs. It is a Korean song. What is going on?

Plan

Premium 

Country

 

Device

Pixel 4

Operating System

Android 13

 

My Question or Issue

I have 2 versions of Perry Como's song "Magic Moments" saved to a playlist but one of the versions plays his other song "Cath a Falling Star (With Michael Ayres & his orchestra & the Ray Charles Singers)" The album cover changes when I click the song but then the title still says Magic Moments while playing the other song. The other version of Magic Moments just plays the song normally it's just that one version.

Plan

Premium

Country

United States

Device

Multiple devices, iPhone 12 Pro Max and Asus Desktop Personal Computer

Operating System

iOS and Windows 10 

 

My Question or Issue

When listening on shuffle, some particular songs will play with the wrong audio and album cover, but the correct artist will be displayed as it appears in the playlist as well as the song title. The song it was replaced with on playback has the same name as the original song from the playlist. 

The particular example is Kill or Be Killed by Twisted Sister being replaced by Kill or Be Killed by Imperious Malevolence

To make it clear, the original song (by Twisted Sister) is still present in the playlist, and the other, undesired version (by Imperious Malevolence) is not. However, when I play the song, the version by Imperious Malevolence is played while displaying the name Twisted Sister and the album cover by Imperious Malevolence

Here is an image of the situation:

MNM_INC_0-1739764348171.png

I have not yet found another example of this situation. 

Suggested posts