Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why can't I add anything to any list on my premium account?

Why can't I add anything to any list on my premium account?

I was adding some songs to my liked file and all of a sudden, after following procedure, it stopped adding anyrhing to my files. I repeated the procedure several times with no change in results. I read that premium members, like myself, have no limits to adding to file folders on their accounts. Why can't I add anything anymore?
Reply
1 Reply

Hey @BEGordon13,

 

Thanks for reaching out here in the Community!

 

Which devices does this behavior occur on? Does it happens on the desktop or on the mobile app? Have you tried using the Web Player instead to see if you'll be able to add a song to your Liked songs playlist? 
 

In the meantime, we'd suggest that you try to log out > restart the affected device(s) > log back in to see if that makes any difference for you.

  

In case the issue persists, would you mind letting us know if you're getting an error message? If so, a screenshot of it would be greatly appreciated as we can get a clear idea of how things look on your end.

 

Note: Be aware this is a public space, so please don't share any personal info on the screenshot you'll send us.
 

Let us know how you get on.

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts