Worried that Spotify might remove my song

[ethang79]

My Question or Issue

I’ve got a problem. Here’s a brief summary of what’s happened: I recently released a single for an upcoming album, I promoted it to my audience and friends, but two of my friends decided to stream my new single on loop which got me quite a lot of streams (I’m guessing about 7 out of 9 thousand streams over the course of just over a month). At first I thought they were joking when they said they’d do it, then when I realized they weren’t a day had already passed. I didn't realize the implications of this so we had a laugh about it and didn’t really talk about it for a while. I thought it had stopped there but later on I found out that one of them never stopped looping it, and went on for about a month. His intentions were just to support me and get me streams, which is an intention I appreciate but now I’m worried that Spotify will see those streams as bot streams and remove the song. He also did it with another song I released more recently but I noticed and stopped him (which happened after a few days) (It got to around 2 thousand). I’m still worried that will get taken down too, since I only have 38 monthly listeners and just over 50 followers: I’m worried they’ll think I paid for streams which I know is against policy. When this started I honestly didn’t know they were doing it. Even when I first found out I figured there wasn’t any harm done cause I wasn’t paying any one for streams, but I recently realized that Spotify looks out for this kind of thing since a lot of people might do this to dupe them out of money. That wasn’t anyone’s intention here. Just a misunderstanding between friends and of Spotify’s conditions. I am really worried that Spotify will take down the singles and that this will impact the album I’m about to put out since I’ve put a lot of time into it. Do any of you have any suggestions for me in handling this issue? Should I try emailing or calling a Spotify representative ahead of time to explain my situation (before they look at my stats)? Should I just wait it out and see what happens? Should I try re-uploading the single and taking down the one that got streamed? I honestly just want my songs to stay up and available to the listeners who want to hear my music. I would really appreciate any Suggestions/support

[Alex]

Hey @ethang79,

Thanks for reaching out about this in the Community!

We'd recommend you reach out directly to out Artist support team. They will be able to answer your questions and give you more detailed info on what the consequences of this might be and what can be done.

Hope this helps 🙂

[ethang79]

Thank you, I’ve contacted them and just waiting a response now. I’m hoping they’ll be understanding of the predicament.